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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406736 Views
  • 959 replies
  • 107 likes
  • Account
  • 406736 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176360 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176360 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100070 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100070 Views
  • 68 replies
  • 10 likes

Superuser Contribution Spotify Premium dropped to Free Spotify

I started using Spotify Premium (not the free trial) just only last week. Everything was working smoothly until it came back to free Spotify:( help please

  • Newbie
  • I started using Spotify Premium (not the free trial) just only last week. Everything was working smoothly until it came back to free Spotify:( help please
  • Alfredo
  • Roadie
  • 731 Views
  • 1 replies
  • 0 likes
  • Android
    Mobile
  • 731 Views
  • 1 replies
  • 0 likes

Solved!! Can't select High quality on premium account

HI, I've a Spotify premium account (halfway the free month) but I can not select the high quality music option.The bar is grey and can not move. My account is linked on Playstation music, I've tried on several devices (mobile, ps4 and two different p...

  • Visitor
  • HI,   I've a Spotify premium account (halfway the free month) but I can not select the high quality music option. The bar is grey and can not move.  My account is linked on Playstation ...
  • roscow
  • Newbie
  • 32180 Views
  • 11 replies
  • 1 likes
  • Premium
  • 32180 Views
  • 11 replies
  • 1 likes

Disabled account

I am attempting to contact Spotify on behalf of my sister. Her account is currently disabled due to credit card fraud and charges were reversed and Spotify was included. My sister is attempting to contact Spotify to rectify this situation but her acc...

  • Newbie
  • I am attempting to contact Spotify on behalf of my sister. Her account is currently disabled due to credit card fraud and charges were reversed and Spotify was included. My sister is attempting to co...
  • Bittencourt
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

No premium account on my cellphone

Hello there, I did one familiar premium account and I can access it only on my computer, not on my cellphone. When I do my login on my cellphone it's still as Free Account. I tried to reinstall it twice, and nothing happens. Could someone help me? Th...

  • Newbie
  • Hello there,   I did one familiar premium account and I can access it only on my computer, not on my cellphone. When I do my login on my cellphone it's still as Free Account. I tried to reinst...
  • phan_times
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Managing Family Subscription

I want to manage my family subscription. Whenever I go to the page Premium fo Family, I get a black screen. I can't see any members, I can't add members.. just a black screen

  • Newbie
  • I want to manage my family subscription. Whenever I go to the page Premium fo Family, I get a black screen. I can't see any members, I can't add members.. just a black screen  
  • user-removed
  • Not applicable
  • 2290 Views
  • 7 replies
  • 0 likes
  • 2290 Views
  • 7 replies
  • 0 likes

Disaponted at terrible customer service

Last week i couldnt access my account.My account was current. My email or facebook wouldnt work. I had to open a 2nd account just to communicate with spotify. Still, they wont help me with my problem

  • Newbie
  • Last week i couldnt access my account. My account was current. My email or facebook wouldnt work. I had to open a 2nd account just to communicate with spotify. Still, they wont help me with my probl...
  • phan_times
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! codigo premium no valido

Estoy intentando canjear un código regalo de cuenta Premium y no me lo permite. Al introducirlo aparece el siguiente mensaje: "Desafortunadamente, este código Premium no parece ser válido. Inténtalo nuevamente o ponte en contacto con el departamento ...

  • Newbie
  • Estoy intentando canjear un código regalo de cuenta Premium y no me lo permite. Al introducirlo aparece el siguiente mensaje: "Desafortunadamente, este código Premium no parece ser válido. Inténtal...
  • osornios
  • Spotify Star
  • 60547 Views
  • 22 replies
  • 18 likes
  • 60547 Views
  • 22 replies
  • 18 likes

Solved!! Invite existing free account to Family Plan

My partner has taken out a family plan and sent me multiple invites, to this account, but none are coming through. We tried with an old email address that is not linked to spotify and it came through immedietly. How do i add an existing?

  • Newbie
  • My partner has taken out a family plan and sent me multiple invites, to this account, but none are coming through. We tried with an old email address that is not linked to spotify and it came through...
  • phan_times
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Invalid code

Hi, I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ? Thks for you help !

  • Newbie
  • Hi,   I invited my husband to joint Family Premium but the system said the Code entered is not valid. I sent a new invitation but same problem. What can we do ?   Thks for you help !
  • phan_times
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Why Spotify scammed us?

I was in a moment of signing my bank account as I avail the student premium "whatever" and then it says that "dont worry blabla, it does not deducted to your account blabla. Just finish the next procedure and to make sure you are a student blabla". T...

  • Casual Listener
  • I was in a moment of signing my bank account as I avail the student premium "whatever" and then it says that "dont worry blabla, it does not deducted to your account blabla. Just finish the next proc...
  • peejeyhoney
  • Casual Listener
  • 829 Views
  • 4 replies
  • 0 likes
  • 829 Views
  • 4 replies
  • 0 likes

Does Spotify allow Playlist sales?

Hello all, In the past few months, I have been contacted various times by people interested in buying some of my playlists. I always figured this would be illegal, but I was told that Spotify apparently allows for this?First of all: Is this true? And...

  • Music Fan
  • Hello all,  In the past few months, I have been contacted various times by people interested in buying some of my playlists.  I always figured this would be illegal, but I was told tha...
  • phan_times
  • Community Legend
  • 1807 Views
  • 1 replies
  • 1 likes
  • Account
  • 1807 Views
  • 1 replies
  • 1 likes

Licensing for education

I'm an IT technician at an independant school in the UK. Will a Premium for family license be suitable for playing music here or will we need a business account? What would the restrictions on the business account be? Would we need multiple subscript...

  • Newbie
  • I'm an IT technician at an independant school in the UK. Will a Premium for family license be suitable for playing music here or will we need a business account? What would the restrictions on the bu...
  • tommud
  • Newbie
  • 6793 Views
  • 3 replies
  • 1 likes
  • 6793 Views
  • 3 replies
  • 1 likes

Solved!! Someone changed my e-mail

Hi I hope someone can help me. The other day my Spotify suddenly logged itself out. I tried to log in with my password and username ofc. It didn't work. So i tried through Facebook and I got back in, except a lot of my lists were gone. I now logged i...

  • Visitor
  • Hi I hope someone can help me.   The other day my Spotify suddenly logged itself out. I tried to log in with my password and username ofc. It didn't work. So i tried through Facebook and I got...
  • thatbeastjason
  • Newbie
  • 3103 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Security
  • 3103 Views
  • 9 replies
  • 0 likes

Link a Feature i did to my account

Hi i did 2 features on the NoizBoiz album : Techniek but if i click on my name on the song its not linked to my spotify account how can i change this ? Is see my name but if i click on it its not linked to my account my name is Desmond Read all the o...

  • Newbie
  • Hi i did 2 features on the NoizBoiz album : Techniek     but if i click on my name on the song its not linked to my spotify account how can i change this ?   Is see my name but if ...
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

two different accounts

hi there, my wife and I have both our own (free) accounts, I want to upgrade to the family account, can I combine both accounts into the one and can I transfer our personal play lists into that one account and if so, how?Thanks.

  • Newbie
  • hi there, my wife and I have both our own (free) accounts, I want to upgrade to the family account, can I combine both accounts into the one and can I transfer our personal play lists into that one a...
  • Maxim
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
  • 300 Views
  • 1 replies
  • 0 likes

I accidentaly logged out

Hi, i accidentaly logged out of my account yesterday and dont know the email i used to create the account, i do know the username how ever... I have no clue how to reset my password without the email.

  • Newbie
  • Hi, i accidentaly logged out of my account yesterday and dont know the email i used to create the account, i do know the username how ever... I have no clue how to reset my password without the email.
  • Noah
  • Spotify Star
  • 1380 Views
  • 1 replies
  • 0 likes
  • 1380 Views
  • 1 replies
  • 0 likes

Tried 2 different credit cards, Can't pay!

I've cancelled my main credit card and I'm waiting a new one. I've ask for my father's credit card just for pay this month. But Spotify can't approve the payment. I've type everything right. Tried 2 times with his complete name and with his name in c...

  • Regular
  • I've cancelled my main credit card and I'm waiting a new one. I've ask for my father's credit card just for pay this month. But Spotify can't approve the payment. I've type everything right. Tried 2 ...
  • ianhfx
  • Regular
  • 457 Views
  • 3 replies
  • 0 likes
  • 457 Views
  • 3 replies
  • 0 likes

Cant Change email

I originally created my account through facebook or at least it is connected to and had an old email which transferred over to spotify. I changed my facebook email at least 1 if not 2 years ago but the change has still not carried over to spotify. An...

  • Casual Listener
  • I originally created my account through facebook or at least it is connected to and had an old email which transferred over to spotify. I changed my facebook email at least 1 if not 2 years ago but t...
  • aton241
  • Casual Listener
  • 536 Views
  • 2 replies
  • 0 likes
  • Account
  • 536 Views
  • 2 replies
  • 0 likes

Superuser Contribution All Songs Are Greyed Out on My Phone

Hi, I use spotify on my iPhone and all the songs are greyed out within all my account however, if I were to open Spotify on my desktop everything is fine. Im pretty sure this has nothing to do with licensing, not having the music available in my coun...

  • Newbie
  • Hi, I use spotify on my iPhone and all the songs are greyed out within all my account however, if I were to open Spotify on my desktop everything is fine. Im pretty sure this has nothing to do with l...
  • William_13
  • Gig Goer
  • 463 Views
  • 1 replies
  • 0 likes
  • iOS
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 months premium for 49 pesos

I availed the Spotify Premium promo for 49 pesos thru Globe prepaid. I got 49 pesos off my load balance but the promo did not activate. I'm from the Philippines. I hope you could help me with my concern. Thank you!

  • Newbie
  • I availed the Spotify Premium promo for 49 pesos thru Globe prepaid. I got 49 pesos off my load balance but the promo did not activate. I'm from the Philippines. I hope you could help me with my conc...
  • geloivler
  • Casual Listener
  • 34402 Views
  • 23 replies
  • 1 likes
  • Premium
  • 34402 Views
  • 23 replies
  • 1 likes