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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2774 Views
  • 0 replies
  • 8 likes
  • Security
  • 2774 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454958 Views
  • 973 replies
  • 109 likes
  • Account
  • 454958 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201612 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201612 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110037 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110037 Views
  • 72 replies
  • 12 likes

Hacked account

Someone has hacked my account, changed my email address and removed the premium, i was able to get into the account but now everything is gone from all my playlists and music i have nothing, also my username has been changed, its now a big list of nu...

  • Newbie
  • Someone has hacked my account, changed my email address and removed the premium, i was able to get into the account but now everything is gone from all my playlists and music i have nothing, also my ...
  • emmanuel05
  • Regular
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Solved!! [Ongoing Service Issue] My profile picture and name won't show up?

For some reason, my profile picture and name are not loading today. My picture is just the generic one and my name is just numbers. Also, when I try to access my profile, it won't load. It's just a blank page. All my playlists are still there and mus...

  • Roadie
  • For some reason, my profile picture and name are not loading today. My picture is just the generic one and my name is just numbers. Also, when I try to access my profile, it won't load. It's just a b...
  • deemicksee
  • Casual Listener
  • 26727 Views
  • 196 replies
  • 31 likes
  • Account
    Login
  • 26727 Views
  • 196 replies
  • 31 likes

login issues

has anyone having trouble logging in to spotify uaing facebook login?i keep on gettig error message "facebook error please try again" happens to me since last week its working fine before,then suddenly i got logout automatically then after that its

  • Newbie
  • has anyone having trouble logging in to spotify uaing facebook login?i keep on gettig error message "facebook error please try again" happens to me since last week its working fine before,then sudden...
  • musicislife_
  • Newbie
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login with internet connection?

Hello, It seems I can't log into Spotify with an internet connection, because if I put my password and username into the login section, if I have a stable connection. It gets the error message 3. But if I try it without an internet connection. It wor...

  • Casual Listener
  • Hello, It seems I can't log into Spotify with an internet connection, because if I put my password and username into the login section, if I have a stable connection. It gets the error message 3. But...
  • Alfredo
  • Roadie
  • 448 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 448 Views
  • 3 replies
  • 0 likes

Account hacked

When walking home my Spotify stopped and I received an email saying my account email was changed from the proper one to '*snip*' which is definitely not me. No email was sent before to confirm the change. Nothing. I have premium and would rather not ...

  • Newbie
  • When walking home my Spotify stopped and I received an email saying my account email was changed from the proper one to '*snip*' which is definitely not me. No email was sent before to confirm the ch...
  • Ransomliam
  • Newbie
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
  • 300 Views
  • 1 replies
  • 0 likes

Kiko

hola, no se porque pero al iniciar sesion tanto por facebook como con mi email no entra en mi cuenta, y tengo la subcripcion premiun que llevo 1 mes sin poder utilizar, me sale un usuario 18870570. como puedo recuperar mi cuenta.

  • Newbie
  • hola, no se porque pero al iniciar sesion tanto por facebook como con mi email no entra en mi cuenta, y tengo la subcripcion premiun que llevo 1 mes sin poder utilizar, me sale un usuario 18870570. c...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Different username and display name in different platform

Hi,i created my account using email and then i connected to fb and the name changes. Then i disconnected but it doesn't change my username back to my email. I connected the account to another fb(my public account) now my app, desktop and web version ...

  • Casual Listener
  • ...y public account) now my app, desktop and web version of Spotify displays different usernames now. Is there any ways to rectify this? I tried uninstalling spotify app and desktop, log out log in b...
  • tightyogapants
  • Newbie
  • 1818 Views
  • 4 replies
  • 0 likes
  • 1818 Views
  • 4 replies
  • 0 likes

Social Settings not Saving

Every time I close spotify and open it again the social settings are reverted to default (I'm on Windows 8 btw).Please Help!

  • Newbie
  • Every time I close spotify and open it again the social settings are reverted to default (I'm on Windows 8 btw). Please Help!
  • user-removed
  • Not applicable
  • 485 Views
  • 1 replies
  • 1 likes
  • Other
  • 485 Views
  • 1 replies
  • 1 likes

Student Discount

I had Premium for the last few months but now that I'm heading off to college, decided to change to Student Discount Premium to save some money. For some reason, it said I was not found in the database even though I am undeniably an enrolled student ...

  • Newbie
  • I had Premium for the last few months but now that I'm heading off to college, decided to change to Student Discount Premium to save some money. For some reason, it said I was not found in the databa...
  • Seth13
  • Newbie
  • 517 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 517 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist music disappeared of my account

Hi, I have Spotify free on an Android smartphone.Due to the application that wasn't updated, I had problems connecting / logging with Facebook."Error with facebook" message appeared in Spotify application after trying to logging. I made researches on...

  • Visitor
  • Hi,   I have Spotify free on an Android smartphone. Due to the application that wasn't updated, I had problems connecting / logging with Facebook. "Error with facebook" message appeared in S...
  • MaríaCamila
  • Roadie
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Solved!! How to change username

My spotify is linked into my facebook so when I log in I use my facebook details. But during the week I went to deactivate my facebook [moderator edit], little did I know that I still had to log into spotify with my facebook details. So I had to log ...

  • Visitor
  • My spotify is linked into my facebook so when I log in I use my facebook details. But during the week I went to deactivate my facebook [moderator edit], little did I know that I still had to log ...
  • OvercomersRCCG
  • Newbie
  • 185294 Views
  • 13 replies
  • 8 likes
  • Login
    Premium
    Security
  • 185294 Views
  • 13 replies
  • 8 likes

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  • Casual Listener
  • /
  • Luke
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 344 Views
  • 1 replies
  • 0 likes

I logged in on another device i dont have the same playlists.

So I have an android, and I logged in on my girlfriends iPhone 7, and I didn' have the playlists I have on my device. Also, it tells me I don' have premium. I' a tad confused and annoyed, this is the second time this has happened. Last time I had to ...

  • Newbie
  • So I have an android, and I logged in on my girlfriends iPhone 7, and I didn' have the playlists I have on my device. Also, it tells me I don' have premium. I' a tad confused and annoyed, this is the...
  • Luke
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login problems - not abroad anymore

Hello. I’m trying to login but the app still thinks I’m abroad when I’m actually stateside. It won’t let me login via FB or my email and password. Help.

  • Newbie
  • Hello. I’m trying to login but the app still thinks I’m abroad when I’m actually stateside. It won’t let me login via FB or my email and password. Help. 
  • Melody
  • Spotify
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 294 Views
  • 1 replies
  • 0 likes

I can't log in my account

I can't log in my account, q have done for reset mw password account, but still same. Every time i try to used my new password, it still wrong. How to solve this problem?

  • Casual Listener
  • I can't log in my account, q have done for reset mw password account, but still same. Every time i try to used my new password, it still wrong. How to solve this problem?
  • Anjarsari19
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Can't Login

Hi, im bought account with premium from unknown guy. I have changed email and password on my.Then support wrote me this: We detected abnormal activity on the app you are using so we have disabled it. Don’t worry - your Spotify account is safe.To acce...

  • Newbie
  • Hi, im bought account with premium from unknown guy. I have changed email and password on my. Then support wrote me this:   We detected abnormal activity on the app you are using so we have d...
  • Maxim
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Can't lot in - e-mail not found?

So to make this short (I've already tried posting this four times today with no luck...), I can't log in to Spotify anymore. I have all the passwords I use written down, so I'm 100% the password is correct. When I try to reset the password, it tells ...

  • Casual Listener
  •  So to make this short (I've already tried posting this four times today with no luck...), I can't log in to Spotify anymore. I have all the passwords I use written down, so I'm 100% the passwor...
  • chickenviking
  • Newbie
  • 1753 Views
  • 14 replies
  • 0 likes
  • Account
    Login
  • 1753 Views
  • 14 replies
  • 0 likes

Hacked account all playlists removed

I wanted to listen to my Spotify today and I couldn’t log in so I thought I forgot my password so I reset it and made a new password and logged in and all my playlists were gone ! I only had two playlists with some German music I have never seen befo...

  • Newbie
  • I wanted to listen to my Spotify today and I couldn’t log in so I thought I forgot my password so I reset it and made a new password and logged in and all my playlists were gone ! I only had two play...
  • Sebasty
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Unable to log in.

I use the free app for half an hour and I didn't have any problems until now.I enter the correct username and password (it's okay on my tablet), I don't use an e-mail or FacebookIt says "Unable to login. Either username or password is incorrect"Often...

  • Newbie
  • I use the free app for half an hour and I didn't have any problems until now. I enter the correct username and password (it's okay on my tablet), I don't use an e-mail or Facebook It says "Un...
  • Evve321
  • Newbie
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

i cant change the nation of my account

i am trying to change my country from italy to new zeland but it doesen''t work.

  • Casual Listener
  • i am trying to change my country from italy to new zeland but it doesen''t work.
  • Harryx001
  • Newbie
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes