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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81150 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655965 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736830 Views
18 replies
29 likes
I was a Spotify user for about 4-5years(mostly premium) and suddenly it's gone. I can't log in via Facebook, email and name as well! How to fix it? I miss my playlists&stuff
I was a Spotify user for about 4-5years(mostly premium) and suddenly it's gone. I can't log in via Facebook, email and name as well! How to fix it? I miss my playlists&stuff 😞
Regular
2350 Views
9 replies
0 likes
Hello. if you read this i am in help. Today 02/02/2018 i got a email from spotify that my email got changed while i didnt do it my self.so the first thing i did was trying to login using the spotify service but without success.then i tried loggin in ...
Hello. if you read this i am in help. Today 02/02/2018 i got a email from spotify that my email got changed while i didnt do it my self. so the first thing i did was trying to login ...
Spotify Legend
336 Views
1 replies
0 likes
Hello team, I saw that Spotify has their own list for differents styles of music (indie music,...) How could a band apply to be in a list? Thank you so much in advance Best regards!!
Hello team, I saw that Spotify has their own list for differents styles of music (indie music,...) How could a band apply to be in a list? Thank you so much in advance 🙂 &nb...
Music Fan
819 Views
2 replies
0 likes
Hello, Today I logged into Spotify to find that my playlists were all deleted (including My Discover Weekly) and replaced with playlists I did not create (containing songs I don't listen to). I checked my "Songs" folder and noticed that many new song...
Hello, Today I logged into Spotify to find that my playlists were all deleted (including My Discover Weekly) and replaced with playlists I did not create (containing songs I don't listen to)...
Roadie
539 Views
1 replies
0 likes
Hi. I am not able to change to change password. When i try to change it, it just says: This **bleep** should not be blank. This **bleep** should not be blank.Any suggestions?
Hi. I am not able to change to change password. When i try to change it, it just says: This **bleep** should not be blank. This **bleep** should not be blank. Any suggestions?
Newbie
531 Views
1 replies
0 likes
I haven't connected any devices to my account, but when i use Spotify I see different devices that are connected to my account, How is that possible.And the music is playing, as you can see in the included picture, the 2 devices are not mine.
I haven't connected any devices to my account, but when i use Spotify I see different devices that are connected to my account, How is that possible. And the music is playing, as you can see in the ...
Community Legend
474 Views
1 replies
0 likes
I'm sure i've set my username while signing up.But now it says "ruhfdu8s0czxmxb041bwy71mh" on my profile page.the edit profile button doesn't allow me to change it edit: posting this has prompted me to type in a username, it's still shown as "ruhfdu8...
I'm sure i've set my username while signing up. But now it says "ruhfdu8s0czxmxb041bwy71mh" on my profile page. the edit profile button doesn't allow me to change it edit: posting this has...
Community Legend
347 Views
1 replies
0 likes
One of Spotify's premium ads has the word **bleep** in it and even though I'm listening to the Gospel station it still pops up. I understand if I chose to listen to music with cursing then there's no way around that, but not everyone listens to that ...
One of Spotify's premium ads has the word **bleep** in it and even though I'm listening to the Gospel station it still pops up. I understand if I chose to listen to music with cursing then there's no...
Community Legend
1977 Views
8 replies
1 likes
So basically I purchased spotify premium a few months ago (somewhere in november) 3 months of spotify premium for 1 euro. But I recently found out that my account turned into a 'test account'? Because well when I look at my profile in the spotify app...
So basically I purchased spotify premium a few months ago (somewhere in november) 3 months of spotify premium for 1 euro. But I recently found out that my account turned into a 'test account'? Becaus...
Casual Listener
941 Views
2 replies
0 likes
Right just signed up for family plan .. Sent invite wife ... She got invite .... Accepted invite ..... Directed her to log in ..... She hasn't got account so logged in as me ... so in my account ????? Can someone from Spotify explain why this is so *...
Right just signed up for family plan .. Sent invite wife ... She got invite .... Accepted invite ..... Directed her to log in ..... She hasn...
Music Fan
516 Views
1 replies
0 likes
My spotify was hacked and they deleted everything and changed the password and email and i cant sign in and mt credit card info is connected to it HELP ASAP
My spotify was hacked and they deleted everything and changed the password and email and i cant sign in and mt credit card info is connected to it HELP ASAP
Regular
742 Views
2 replies
1 likes
Bonjour j'ai pris un abonnement famille aujourd'**bleep**. J'ai cree donc mon compte.Mon fils a cree un compte des la reception de l'email d'invitation avec succesMa fille tente de creer un compte de la meme maniere mais sans succes. Elle est sur la ...
Bonjour j'ai pris un abonnement famille aujourd'**bleep**. J'ai cree donc mon compte. Mon fils a cree un compte des la reception de l'email d'invitation avec succes Ma fille tente de creer...
Newbie
5822 Views
1 replies
1 likes
Please fix user name i dont understand 22owk7z7vjetita3pq5vwwshi
Please fix user name i dont understand 22owk7z7vjetita3pq5vwwshi
Community Legend
6589 Views
1 replies
0 likes
Hello, For the last few days I've had my Spotify interrupted consistently by another account. Even when I "log out on all devices", somehow a new device pops up - the most recent one is simply called "Anonymous". I have had songs changed in my playli...
Hello, For the last few days I've had my Spotify interrupted consistently by another account. Even when I "log out on all devices", somehow a new device pops up - the most recent one i...
Casual Listener
957 Views
2 replies
1 likes
Buenas tardes una consulta, si yo tengo canciones descargadas en mi celular desde spotify al yo estar escuchnando esa playlist descargada y al mismo tiempo tener los datos activos por otras aplicaciones, la aplicacion SPOTIFY, me consumira datos como...
Buenas tardes una consulta, si yo tengo canciones descargadas en mi celular desde spotify al yo estar escuchnando esa playlist descargada y al mismo tiempo tener los datos activos por otras aplicacio...
Music Fan
6076 Views
1 replies
0 likes
When entering my information - it connects to facebook but then in the spotify desktop app itself, it doesn't update - the connect facebook button remains and I can basically keep connecting without anything changing, without getting to see friends e...
When entering my information - it connects to facebook but then in the spotify desktop app itself, it doesn't update - the connect facebook button remains and I can basically keep connecting without ...
Casual Listener
449 Views
2 replies
0 likes
My daughter and I have separated accounts. Attempting to switch between them while driving is extremely dangerous given that the mobile app provides no simple toggle mechanism. Even using FaceBook to login requires a ridiculous number of clicks to co...
My daughter and I have separated accounts. Attempting to switch between them while driving is extremely dangerous given that the mobile app provides no simple toggle mechanism. Even using FaceBook to...
Roadie
364 Views
1 replies
1 likes
For some reason I can't add songs to almost all of my playiststs. However I can add songs to playlists that are located in a folder. All of these playlists contain less than 10k songs. I've already tried logging out and reinstalling the app. I'm runn...
For some reason I can't add songs to almost all of my playiststs. However I can add songs to playlists that are located in a folder. All of these playlists contain less than 10k songs. ...
Newbie
574 Views
4 replies
0 likes
Today I joined Spotify Family Premium. My profile page on the Spotify website says I have this Family Premium subscription. So does the page of the owner.However, when I log in into the Spotify app on my mobile (Android) or PC, the app seems to think...
Today I joined Spotify Family Premium. My profile page on the Spotify website says I have this Family Premium subscription. So does the page of the owner. However, when I log in into the Spotif...
Community Legend
1471 Views
5 replies
0 likes
Dear Spotify Helpers,I accidently took my money back from the bank for Spotify Premium.Now i can't login throu Facebook.When i login on my mobile Device it said; Username/Password is not Valid.When i login on my Computer it will not even load the acc...
Dear Spotify Helpers, I accidently took my money back from the bank for Spotify Premium. Now i can't login throu Facebook. When i login on my mobile Device it said; Username/Password is not Vali...
Roadie
326 Views
1 replies
0 likes
