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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294224 Views

529 replies

34 likes

Account
Free
  • 294224 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13754 Views

6 replies

11 likes

Security
  • 13754 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542283 Views

990 replies

115 likes

Account
  • 542283 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129791 Views

74 replies

12 likes

Account
Login
Premium
  • 129791 Views
  • 74 replies
  • 12 likes

Solved!! No puedo confirmar que uno de mis familiares tiene el mismo domicilio que yo.

Mi hija dejo de poder usar la cuenta familiar. Cuando le mande nuevamente el Link para agregarla nuevamente a la cuenta familiar el sistema me dice que no puede confirmar que vivamos en el mismo Domicilio. ¿Como puedo agregarla nuevamente a la cuenta...

Casual Listener

Mi hija dejo de poder usar la cuenta familiar. Cuando le mande nuevamente el Link para agregarla nuevamente a la cuenta familiar el sistema me dice que no puede confirmar que vivamos en el mismo Domi...

IxchelCan

Newbie

1236 Views

3 replies

0 likes

  • 1236 Views
  • 3 replies
  • 0 likes

Fleet Foxes Pre-Sale

I am looking for the presale code for Fleet Foxes for my birthday, I listen to them all the time on Spotify and have not received a code in my e-mail. Please help!

Newbie

I am looking for the presale code for Fleet Foxes for my birthday, I listen to them all the time on Spotify and have not received a code in my e-mail. Please help!

PatrickMAntos72

Newbie

8245 Views

8 replies

0 likes

Other
  • 8245 Views
  • 8 replies
  • 0 likes

Family plan Invites not working.

Upgraded to Family Plan, and the invites are not working...they email redirects the invitee to the account page but the redeem option is not there.....just general account info and links to update payment methods....this is driving me crazy

Newbie

Upgraded to Family Plan, and the invites are not working...they email redirects the invitee to the account page but the redeem option is not there.....just general account info and links to update pa...

278 Views

0 replies

1 likes

  • 278 Views
  • 0 replies
  • 1 likes

Cant Activate 7 days trial

I can't activate my 7 days trial, its only telling me to pay and to get 30 days for free. even tho I have ads for the 7 days...btw I openned my account yesterday so its not possible that I activated it in the past.

Casual Listener

I can't activate my  7 days trial, its only telling me to pay and to get 30 days for free. even tho I have ads for the 7 days... btw I openned my account yesterday so its not possible that I ac...

Maxim

Spotify Star

550 Views

3 replies

0 likes

  • 550 Views
  • 3 replies
  • 0 likes

Can't change email adress!

Hi, Since 2 days, I can't log in on my Spotify premium account. Usually, my account automatically log in but this time, my account and password weren't there.I tried to remember my password (And failed miserably..) so I used the reset password button...

Visitor

Hi,   Since 2 days, I can't log in on my Spotify premium account.  Usually, my account automatically log in but this time, my account and password weren't there. I tried to remember my ...

261 Views

0 replies

0 likes

Account
  • 261 Views
  • 0 replies
  • 0 likes

HELP ASAP

I have emailed spotify twice about me losing my account details + email for an account that I got premium on and i have no way of getting onto it to cancel it and I just got a text today saying I payed 9.99 for this month and I can't stop it....

Visitor

I have emailed spotify twice about me losing my account details + email for an account that I got premium on and i have no way of getting onto it to cancel it and I just got a text today saying I pay...

TheBrickSlayer

Roadie

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Solved!! HELP

I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today

Casual Listener

I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today

Hubo

Community Legend

351 Views

1 replies

0 likes

Account
Free
Other
Premium
Subscription
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to facebook

Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?

Newbie

Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?

ZullyB

Roadie

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging off automatically

Hi everyone I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any playlist of mine in 3 different devices ( however I logged off...

Newbie

Hi everyone   I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any pl...

ZullyB

Roadie

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution update payment details

Hi!I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. what do i do?

Newbie

Hi! I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. ...

ZullyB

Roadie

305 Views

1 replies

0 likes

Account
Premium
Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Unable to Access account, trying to cancel subscription.

Hello, I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email. At this point all I want to do is cancel the useless premium I have ...

Newbie

Hello,    I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email.&nb...

user-removed

Not applicable

460 Views

1 replies

0 likes

Account
  • 460 Views
  • 1 replies
  • 0 likes

Help: impossible to unsubscribe Premium!

Hello, I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the new subscription payment. When I do the steps to unsubcribe, and aft...

Casual Listener

Hello,    I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the ne...

user-removed

Not applicable

1223 Views

11 replies

1 likes

Account
Premium
Subscription
  • 1223 Views
  • 11 replies
  • 1 likes

can`t log in to my account

on monday spotify came to israel and i created a premium account.. today am trying to enter to the account and says Incorrect username or password.also i try to reset my password and i can`t says that my email account never sign in on spotify. what i...

Casual Listener

on monday spotify came to israel and i created a premium account..  today am trying to enter to the account and says Incorrect username or password. also i try to reset my password and i ...

Shan4Garhad

Casual Listener

267 Views

1 replies

0 likes

Account
  • 267 Views
  • 1 replies
  • 0 likes

Same artist different distributors

Hey guys, I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified:https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8680?si=tS0X5sGnTBKk-9DHbrbRcg And this is the copy that has to...

Casual Listener

Hey guys,   I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified: https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8...

thecabas

Casual Listener

1019 Views

3 replies

1 likes

  • 1019 Views
  • 3 replies
  • 1 likes

Solved!! Help..

How do I solve this??i how only 3 options in the bottom of the screen..

Newbie

How do I solve this?? i how only 3 options in the bottom of the screen..

Maxim

Spotify Star

368 Views

1 replies

0 likes

Account
Other
  • 368 Views
  • 1 replies
  • 0 likes

Solved!! Profile Picture and Playlist Art

Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was able to do all this and I really doubt she made it to ...

Regular

Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was abl...

Maxim

Spotify Star

412 Views

1 replies

0 likes

Account
  • 412 Views
  • 1 replies
  • 0 likes

I'm in Germany but don't want to listen to german music and podcasts

I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. I'm curious if there's a possibility to change the ...

Newbie

I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. ...

Maxim

Spotify Star

707 Views

1 replies

1 likes

Account
Other
Premium
  • 707 Views
  • 1 replies
  • 1 likes

Didnt cancel premium on time

first of all Im not satisfied with the service. For example I cannot get any help (is there a support team?), i didnt get any notification that my free month has finished and i was not going to prolong it as im not satisfied with the service. my payp...

Newbie

first of all Im not satisfied with the service.  For example I cannot get any help (is there a support team?),  i didnt get any notification that my free month has finished and i was not g...

Maxim

Spotify Star

326 Views

1 replies

0 likes

Premium
  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Changing country after using gift card from another country

Spotify recently available in my country (Israel)I used Philippines gift card to use spotify premium until now I want to change the country to Israel but it's grey and locked to Philippines.I added my israeli paypal account and it says now the when m...

Casual Listener

Spotify recently available in my country (Israel) I used Philippines gift card to use spotify premium until now   I want to change the country to Israel but it's grey and locked to Phili...

semregeliko

Casual Listener

1251 Views

4 replies

0 likes

Account
  • 1251 Views
  • 4 replies
  • 0 likes

Solved!! Spotify thinks my credit card is from Iceland but its not.

As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium.Been trying to get it but when i put my credit card a pop-up says that its from Iceland.Basically, my credit card is from Israel and not IcelandAnyway to fix t...

Visitor

As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium. Been trying to get it but when i put my credit card a pop-up says that its from Iceland. Basically, my cr...

Maxim

Spotify Star

1259 Views

8 replies

0 likes

  • 1259 Views
  • 8 replies
  • 0 likes