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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351883 Views
  • 901 replies
  • 105 likes
  • Account
  • 351883 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152151 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152151 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88256 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88256 Views
  • 68 replies
  • 10 likes

I paid for spotify premium, have proof I was charged; but I am not receiving full benefits

Email: (SNIPPED) I paid for spotify premium and was charged, in which i have proof that I am receiving benefits as promised

  • Visitor
  • Email: (SNIPPED) I paid for spotify premium and was charged, in which i have proof that I am receiving benefits as promised 
  • user-removed
  • Not applicable
  • 261 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 261 Views
  • 1 replies
  • 0 likes

Solved!! reset radio preferences

How do i reset whatever spotify has set as my preferences and build up the repertoire over again from scratch?

  • Visitor
  • How do i reset whatever spotify has set as my preferences and build up the repertoire over again from scratch?
  • user-removed
  • Not applicable
  • 4215 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 4215 Views
  • 2 replies
  • 1 likes

Superuser Contribution Someone is using my account and I can't kick them off

Hi, as said in the subject, I can't get someone out of my Spotify account. Every once in awhile when I'm listening to something I'll come up saying that my account is being used elsewhere. I've signed out everywhere multiple times and changed my pass...

  • Newbie
  • Hi,    as said in the subject, I can't get someone out of my Spotify account. Every once in awhile when I'm listening to something I'll come up saying that my account is being used elsewh...
  • mushooby
  • Newbie
  • 1163 Views
  • 2 replies
  • 0 likes
  • 1163 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My premium account has been hacked

My account has been hacked. I've logged in to find all of my playlists, starred etc deleted. I can see the other person creating playlists for music I wouldn't listen to. But I can login in via my Facebook to this page but I can't reset my original S...

  • Music Fan
  • My account has been hacked.  I've logged in to find all of my playlists, starred etc deleted.  I can see the other person creating playlists for music I wouldn't listen to.   But I c...
  • Ben3981
  • Newbie
  • 45255 Views
  • 29 replies
  • 2 likes
  • 45255 Views
  • 29 replies
  • 2 likes

Merge 2 accounts

I have 2 accounts. One is not matched to facebook but it is matched to my family premium subscription. The other account is matched to fb and all my playlists are in there. Can i merge them?

  • Newbie
  • I have 2 accounts. One is not matched to facebook but it is matched to my family premium subscription. The other account is matched to fb and all my playlists are in there. Can i merge them? 
  • estebanGramaj0
  • Gig Goer
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

My email adress won't change.

Hey all,I have a spotify account linked to my facebook, so to change my email adress i need to change it on facebook. And this is what i did like 3month ago but i still have the same email adress on my spotify account.Any idea why ?Thanks.

  • Newbie
  • Hey all, I have a spotify account linked to my facebook, so to change my email adress i need to change it on facebook. And this is what i did like 3month ago but i still have the same email adress o...
  • Waayop
  • Newbie
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Can not sign up

Hi guys,I'm trying to sign up my girlfirend, but it looks like there is a bug on your side.Website just shows a never hiding preloader (screenshot attached) when the mobile app says somthing about the problem with the email (I've tried several ones)....

Screen Shot 2018-01-16 at 5.10.13 PM.png
  • Newbie
  • Hi guys, I'm trying to sign up my girlfirend, but it looks like there is a bug on your side. Website just shows a never hiding preloader (screenshot attached) when the mobile app says somthing abou...
  • Luke
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 494 Views
  • 1 replies
  • 0 likes

Delete old account

I’m trying to delete an old account that I no longer use. It is attached to my Facebook and also attached to an old email address that no longer exists so I can’t verify email to delete

  • Visitor
  • I’m trying to delete an old account that I no longer use. It is attached to my Facebook and also attached to an old email address that no longer exists so I can’t verify email to delete
  • florenceclaysdo
  • Newbie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Cambio de Pais de una cuenta

Hola, pues no he podido cambiar el pais de mi cuenta. Acabo de pasarla de Premium a Premium Familiar, para poder tener mas dispositivos sonando al mismo tiempo o utilizando sus cuentas al mismo tiempo. Cuando intento me da un link con unos pasos que ...

  • Newbie
  • Hola, pues no he podido cambiar el pais de mi cuenta. Acabo de pasarla de Premium a Premium Familiar, para poder tener mas dispositivos sonando al mismo tiempo o utilizando sus cuentas al mismo tiemp...
  • gdelval
  • Newbie
  • 451 Views
  • 1 replies
  • 1 likes
  • 451 Views
  • 1 replies
  • 1 likes

Can't change zip code after I moved. Option not shown on Edit Profile

I have an old account on Spotify that I created when I lived in the US (I can't even detach it from Facebook). Now I'm back to Brazil and I made an upgraded to a Family Plan. I need to change my zip code because I'm not being able to add anyone to my...

  • Newbie
  • I have an old account on Spotify that I created when I lived in the US (I can't even detach it from Facebook). Now I'm back to Brazil and I made an upgraded to a Family Plan. I need to change my...
  • estebanGramaj0
  • Gig Goer
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Collaborative Playlist Question

Hi there - If someone made a collaborative playlist that I am the follower of and now when I go into that playlist it shows their accound number and not their profile name does that mean that they unfollowed the playlist? Thank you,Drew

  • Newbie
  •  Hi there -    If someone made a collaborative playlist that I am the follower of and now when I go into that playlist it shows their accound number and not their profile name does t...
  • estebanGramaj0
  • Gig Goer
  • 610 Views
  • 1 replies
  • 0 likes
  • Account
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP

I have a Premium account and it was up and running great yesterday. Today I went to download new music and my account is not connecting and just says "Try Again" on all the browsers. Is anyone experiencing this issue as well?My internet is up and run...

  • Casual Listener
  • I have a Premium account and it was up and running great yesterday. Today I went to download new music and my account is not connecting and just says "Try Again" on all the browsers. Is anyone experi...
  • Aimee_T
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

En otro pais queriendo escuchar musica

Hola, tengo un problema con mi cuenta porque no me deja entrar, ahora estoy viviendo en otra parte, en Rusia, y para cambiar el pais en en que estoy, no aparece la opcion de Rusia. No me deja entrar porque dice que solo se pueden 14 dias en el extran...

  • Newbie
  • Hola, tengo un problema con mi cuenta porque no me deja entrar, ahora estoy viviendo en otra parte, en Rusia, y para cambiar el pais en en que estoy, no aparece la opcion de Rusia. No me deja entrar ...
  • 655 Views
  • 0 replies
  • 1 likes
  • 655 Views
  • 0 replies
  • 1 likes

Can't log into account.

Hi I'm after some help please, my dad can't log into his account as he doesn't remember the password and he doesn't have access to that email anymore, problem is he has signed up to premium wirh my card details so how do we go about cancelling that p...

  • Newbie
  • Hi I'm after some help please, my dad can't log into his account as he doesn't remember the password and he doesn't have access to that email anymore, problem is he has signed up to premium wirh my c...
  • imattolo
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

My Account Got Hacked

Hi,I have noticed that my Spotify app has been acting strange over the weekend, like showing songs that I have not listened to in the current playlist.I checked my account on the website this morning a few things were not right:my 2 Android offline d...

  • Visitor
  • Hi, I have noticed that my Spotify app has been acting strange over the weekend, like showing songs that I have not listened to in the current playlist. I checked my account on the website this m...
  • iggy097
  • Newbie
  • 312 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 312 Views
  • 2 replies
  • 0 likes

changing the username

I don’t get it why you can’t change your username on Spotify. I have a very embarrasing username and so do my many friends. PLEASE fix this problem right away because it’s really annoying and I know that a lot of people can say the same thing. This i...

  • Newbie
  • I don’t get it why you can’t change your username on Spotify. I have a very embarrasing username and so do my many friends. PLEASE fix this problem right away because it’s really annoying and I know ...
  • Maxim
  • Spotify Star
  • 343 Views
  • 3 replies
  • 1 likes
  • 343 Views
  • 3 replies
  • 1 likes

Forgot my premium account

Hi everyone I need help about my premium account forgot the user name and I tried the online process but it did not work, my credit card is in that account and i dont want to be charge in my Account without using it need help asap

  • Newbie
  • Hi everyone I need help about my premium account forgot the user name and I tried the online process but it did not work, my credit card is in that account and i dont want to be charge in my Account ...
  • jmdesin892
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
  • 304 Views
  • 1 replies
  • 0 likes

Account Has Been Hacked on Multiple Occasions

G'day Fella's/Ladies,As of today my Spotify account has been hacked 3 times. I am having trouble understanding as of to how it is so 'simple' to hack someones account. The last time my account got hacked the individual deleted all my playlists and st...

  • Newbie
  • G'day Fella's/Ladies, As of today my Spotify account has been hacked 3 times. I am having trouble understanding as of to how it is so 'simple' to hack someones account. The last time my account got ...
  • IguanaSetup
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 421 Views
  • 1 replies
  • 0 likes

Stolen account

Hello, I am Spotify's Taiwanese user. My account has been stolen.I have sent the contact form and I received a reply. The letter says you need to prove that I am my own document. I reply to the letter and attach a supporting document, but I still did...

  • Newbie
  • Hello, I am Spotify's Taiwanese user. My account has been stolen. I have sent the contact form and I received a reply. The letter says you need to prove that I am my own document. I reply to the let...
  • LeoRager
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
  • 202 Views
  • 1 replies
  • 0 likes

2 accounts!

I’ve got 2 payments of Spotify coming out every month and it’s really bugging me! I have one Spotify account which I use regularly and the other one I’m still being charged 10£ a month and I can’t find the account at all whatsoever, I don’t know the ...

  • Newbie
  • I’ve got 2 payments of Spotify coming out every month and it’s really bugging me! I have one Spotify account which I use regularly and the other one I’m still being charged 10£ a month and I can’t fi...
  • LeoRager
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes