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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82787 Views

9 replies

2 likes

Account
Login
  • 82787 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

658574 Views

13 replies

4 likes

Account
  • 658574 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

740163 Views

18 replies

29 likes

  • 740163 Views
  • 18 replies
  • 29 likes

My username turned into a code and I cant access my account

Helllo, yesterday I noticed that my name had turned into a strange code: 21el4fe64i6yb3cljlh6lgivi. After I saw this I decided to relog, but after i logged out i couldnt enter my account again. I tried to log in with facebook and it turned out i have...

Casual Listener

Helllo, yesterday I noticed that my name had turned into a strange code: 21el4fe64i6yb3cljlh6lgivi. After I saw this I decided to relog, but after i logged out i couldnt enter my account again. I tri...

TheBrickSlayer

Roadie

793 Views

3 replies

0 likes

Account
Login
Premium
  • 793 Views
  • 3 replies
  • 0 likes

Spotify account

Hi ! I signed up for my Spotify account with Facebook. But what I did with my facebok account was deleted. I have created a new Facebbok account but I want to go in, but I would like to make the other Spotify songs and playlists in my new Spotify acc...

Casual Listener

Hi ! I signed up for my Spotify account with Facebook. But what I did with my facebok account was deleted. I have created a new Facebbok account but I want to go in, but I would like to make the othe...

IguanaSetup

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution be charged monthly after buying a yearly premium

Hi, I have bought a yearly premium promotion and repaid in advance in last December. However, I was charged a monthly fee since I paid a yearly promotion. Wondering if you can provide any solution to cancel monthly charge. I have browsed support page...

Newbie

Hi, I have bought a yearly premium promotion and repaid in advance in last December. However, I was charged a monthly fee since I paid a yearly promotion. Wondering if you can provide any soluti...

Alfredo

Roadie

428 Views

1 replies

0 likes

Account
Premium
  • 428 Views
  • 1 replies
  • 0 likes

Wrong language in emails from Spotify

For some reason emails that spotify sends me are in Norwegian rather than my preferred language Swedish.I have checked the location and language settings in my profile and in the desktop application and they are both Sweden/Swedish.This must be some ...

Newbie

For some reason emails that spotify sends me are in Norwegian rather than my preferred language Swedish. I have checked the location and language settings in my profile and in the desktop applicatio...

689 Views

0 replies

6 likes

Account
  • 689 Views
  • 0 replies
  • 6 likes

Keep getting message pop up

I keep getting the you need Premium .. when I try downloading the play list or songs .. I have that already but the app is not saying I have it .. I would like to have this fix .. what am I able to do

Visitor

I keep getting the you need Premium .. when I try downloading the play list or songs .. I have that already but the app is not saying I have it .. I would like to have this fix .. what am I able to d...

user-removed

Not applicable

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

LOST my account

Hey. I made a spotify account a while ago and they didn’t gave me a username, they gave me something like: xxxkkkjj2233hwjwba (example) And I didn’t linked it to my fb account; the thing is that I few hours ago I reset my iphone and when I download s...

Casual Listener

Hey.  I made a spotify account a while ago and they didn’t gave me a username, they gave me something like: xxxkkkjj2233hwjwba (example) And I didn’t linked it to my fb account; the thing is th...

IguanaSetup

Community Legend

1385 Views

6 replies

0 likes

Account
Premium
  • 1385 Views
  • 6 replies
  • 0 likes

Cant Log in

Alright so I'm currently asking this question from a seperate account. I cannot log into my other spotify account currently because it continues to tell me that the email I try to log in with is not associated with any existing spotify account, even ...

Visitor

Alright so I'm currently asking this question from a seperate account. I cannot log into my other spotify account currently because it continues to tell me that the email I try to log in with is not ...

JCdotnl

Roadie

518 Views

1 replies

0 likes

Account
  • 518 Views
  • 1 replies
  • 0 likes

How do I leave a family plan?

I'm currently on a family plan with my ex boyfriend - I've moved out and I want to switch to a single premium account again, but the only way I have been able to find is him doing it as he has the primary account... I'm not in contact with him right ...

Newbie

I'm currently on a family plan with my ex boyfriend - I've moved out and I want to switch to a single premium account again, but the only way I have been able to find is him doing it as he has the pr...

Maxim

Spotify Star

4358 Views

1 replies

1 likes

Premium
  • 4358 Views
  • 1 replies
  • 1 likes

Spotify not Connecting to Facebook

my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tried on my laptop and phone and it doesn't work on either. it ...

Casual Listener

my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tr...

TheBrickSlayer

Roadie

814 Views

3 replies

0 likes

  • 814 Views
  • 3 replies
  • 0 likes

Superuser Contribution Email Linked to Different Account

Hi, The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them under this account name you're reading (not my account). How...

Visitor

Hi,   The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them ...

Chris

Spotify

1577 Views

1 replies

0 likes

Account Details
  • 1577 Views
  • 1 replies
  • 0 likes

Cant connect account with Facebook

Hello, whenever i try to connect the account with my Facebook to change how my account-name appears for friends the website says:"Sorry there has been a temporary error, please try again later." I would still like to connect to Facebook...

Newbie

Hello,   whenever i try to connect the account with my Facebook to change how my account-name appears for friends the website says: "Sorry there has been a temporary error, please try again l...

vinjski

Gig Goer

347 Views

2 replies

0 likes

  • 347 Views
  • 2 replies
  • 0 likes

Reset password daily and Signing in to wrong account?

Recently got spotify, but it forgets my log in every time I log out. I reset my password to the same thing but now my playlist is gone and someone else' is in its place. It also likes to change stations and skips songs on its own

Newbie

Recently got spotify, but it forgets my log in every time I log out. I reset my password to the same thing but now my playlist is gone and someone else' is in its place. It also likes to change stati...

Luke

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!! All of my playlists are gone

Hello, I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of course. I don't know what happened ...I hope there is a chance ...

Casual Listener

Hello,   I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of cou...

dbusby79

Newbie

945 Views

6 replies

0 likes

  • 945 Views
  • 6 replies
  • 0 likes

Being bombarded with Facebook notifications

A couple of days ago I noticed someone using my Spotify (someone stopped my music playing and started listening to something else on an unknown device). So I logged out from all devices and changed my password. NowI'm getting constant notifications f...

Casual Listener

A couple of days ago I noticed someone using my Spotify (someone stopped my music playing and started listening to something else on an unknown device). So I logged out from all devices and changed m...

Robert_W

Community Legend

722 Views

1 replies

0 likes

Login
  • 722 Views
  • 1 replies
  • 0 likes

Solved!! Problems with playing music offline

Dear I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline! What is wrong? Do I have to check my settings? Thanks for your help!Regards,Martine

Visitor

Dear   I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline!   What is wrong? Do I have to check my ...

EliH

Newbie

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Superuser Contribution Trouble finding account

Please is There someone who can help recovering my accountSince i got a new phone unable to log in So i went to check my mail cant find a mail of Spotify so i have to retrieve my account using my bank code of erase my Spotify account Thanks Kris

Newbie

Please is There someone who can help recovering my account Since i got a new phone unable to log in  So i went to check my mail cant find a mail of Spotify so i have to retrieve my account usi...

Jemi

Spotify Legend

600 Views

1 replies

0 likes

Account
  • 600 Views
  • 1 replies
  • 0 likes

Spotify charging my card and I don't have premium... please help

Please help. I can not find a contact number for spotify. I have unsubscribed over 6 months ago and I saw today they charged me $10.73. I have no idea how long this has been going on. I do not have a lot of money, please assist and thank you in advan...

Casual Listener

Please help. I can not find a contact number for spotify.  I have unsubscribed over 6 months ago and I saw today they charged me $10.73.   I have no idea how long this has been going o...

Maxim

Spotify Star

484 Views

3 replies

0 likes

Account
Premium
Subscription
  • 484 Views
  • 3 replies
  • 0 likes

Emailed recepts

Hi,I saw through the help page that I am able to view my receipts when I log in my spotify account through a browser, but how can I get receipts emailed to me on a monthly basis? Thank you.

Newbie

Hi, I saw through the help page that I am able to view my receipts when I log in my spotify account through a browser, but how can I get receipts emailed to me on a monthly basis? Thank you.

Maxim

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Trouble logging in

I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days. I have premium and it has been paid for and never has this trouble before. My IP address is in the uk and...

Newbie

I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days.  I have premium and it has been paid for and nev...

discord-317

Music Fan

433 Views

1 replies

0 likes

Account
Premium
  • 433 Views
  • 1 replies
  • 0 likes

Account hi-jacked (He keeps connecting his iPhone and take control)

Hello. My accout has been hi-jacked by some one.I normally login via- Facebook.I have tried to disconnect all devices, changed password etc.But everytime I do, it takes him 5 sec. to connect his iphone again and take control.Its super frustration - c...

Newbie

Hello.   My accout has been hi-jacked by some one. I normally login via- Facebook. I have tried to disconnect all devices, changed password etc. But everytime I do, it takes him 5 sec. to c...

Hubo

Community Legend

555 Views

1 replies

0 likes

Account
  • 555 Views
  • 1 replies
  • 0 likes