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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80401 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653829 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734269 Views
18 replies
29 likes
Dear I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline! What is wrong? Do I have to check my settings? Thanks for your help!Regards,Martine
Dear I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline! What is wrong? Do I have to check my ...
Newbie
575 Views
2 replies
0 likes
Please is There someone who can help recovering my accountSince i got a new phone unable to log in So i went to check my mail cant find a mail of Spotify so i have to retrieve my account using my bank code of erase my Spotify account Thanks Kris
Please is There someone who can help recovering my account Since i got a new phone unable to log in So i went to check my mail cant find a mail of Spotify so i have to retrieve my account usi...
Spotify Legend
594 Views
1 replies
0 likes
Please help. I can not find a contact number for spotify. I have unsubscribed over 6 months ago and I saw today they charged me $10.73. I have no idea how long this has been going on. I do not have a lot of money, please assist and thank you in advan...
Please help. I can not find a contact number for spotify. I have unsubscribed over 6 months ago and I saw today they charged me $10.73. I have no idea how long this has been going o...
Spotify Star
477 Views
3 replies
0 likes
Hi,I saw through the help page that I am able to view my receipts when I log in my spotify account through a browser, but how can I get receipts emailed to me on a monthly basis? Thank you.
Hi, I saw through the help page that I am able to view my receipts when I log in my spotify account through a browser, but how can I get receipts emailed to me on a monthly basis? Thank you.
Spotify Star
436 Views
1 replies
0 likes
I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days. I have premium and it has been paid for and never has this trouble before. My IP address is in the uk and...
I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days. I have premium and it has been paid for and nev...
Music Fan
424 Views
1 replies
0 likes
Hello. My accout has been hi-jacked by some one.I normally login via- Facebook.I have tried to disconnect all devices, changed password etc.But everytime I do, it takes him 5 sec. to connect his iphone again and take control.Its super frustration - c...
Hello. My accout has been hi-jacked by some one. I normally login via- Facebook. I have tried to disconnect all devices, changed password etc. But everytime I do, it takes him 5 sec. to c...
Community Legend
547 Views
1 replies
0 likes
My account has been hacked. I asked Spotify to send me a link to reset my password, but every time I get one, it says that the link has already been used. And its mere seconds after I have received the link.What do I do now?
My account has been hacked. I asked Spotify to send me a link to reset my password, but every time I get one, it says that the link has already been used. And its mere seconds after I have received t...
Community Legend
569 Views
3 replies
0 likes
I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i cant register trough facebook.
I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i...
Casual Listener
501 Views
2 replies
0 likes
Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm on a Mac btw if it matters)
Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm ...
Roadie
419 Views
1 replies
0 likes
Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do receive those 2 promised months?
Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do re...
Casual Listener
1232 Views
5 replies
1 likes
My spotify account was hacked and the email was changed, I could still login with facebook but cannot change the email
My spotify account was hacked and the email was changed, I could still login with facebook but cannot change the email
Roadie
423 Views
1 replies
0 likes
Hello, I went to connect my phone's spotify to my ps4 but carelessly mis-clicked on devices in the app and temporarily connected to someone else's device on the same network as me. I was wondering whether this means my account is now signed in on the...
Hello, I went to connect my phone's spotify to my ps4 but carelessly mis-clicked on devices in the app and temporarily connected to someone else's device on the same network as me. I was wonde...
Community Legend
1701 Views
1 replies
0 likes
I’m wondering how do I contact someone about being charged twice on my account.
I’m wondering how do I contact someone about being charged twice on my account.
Spotify Star
551 Views
1 replies
0 likes
The email addressed linked to my Spotify account is a deactivated account from when I was in college. I followed the instructions to update the email address in my Facebook profile. That change was submitted and reflected in Facebook, but it is not u...
The email addressed linked to my Spotify account is a deactivated account from when I was in college. I followed the instructions to update the email address in my Facebook profile. That change was s...
Casual Listener
444 Views
2 replies
0 likes
Recently I noticed with my account (masinator2012) that when ever I log in I go automatically into offline saying that i have to reload with the correct account data. So I put in the usually password and is says suddenly incorrect. Also the e-mail ad...
Recently I noticed with my account (masinator2012) that when ever I log in I go automatically into offline saying that i have to reload with the correct account data. So...
Spotify Star
449 Views
1 replies
0 likes
Hey zusammenseit einiger Zeit kann ich mich nicht mehr anmelden.Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!!Ich hab das Konto erst frisch eroeffnet und auch auf das richtige Land. Auch hab ich seitdem Spotify nie im Ausla...
Hey zusammen seit einiger Zeit kann ich mich nicht mehr anmelden. Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!! Ich hab das Konto erst frisch eroeffnet und auch auf das...
Newbie
2135 Views
2 replies
0 likes
Hi Admin, I already post similar topics in Subcription sub forum but no reply. Its been 2 days. This is my issue:I found out that 2 days ago I got logged out in my PC and mobile phone. I tried to log in again but I forgot my password, therefore I dec...
Hi Admin, I already post similar topics in Subcription sub forum but no reply. Its been 2 days. This is my issue: I found out that 2 days ago I got logged out in my PC and mobile p...
Not applicable
942 Views
4 replies
0 likes
My email on my spotify account is no longer current. When I go to update it it tells me to do ti via facebook. The email on my facebook account is correct. But it remains wrong on Spotify. ALSO I have the fee for premium coming out of my acount as us...
My email on my spotify account is no longer current. When I go to update it it tells me to do ti via facebook. The email on my facebook account is correct. But it remains wrong on S...
Composer
508 Views
1 replies
0 likes
HI, my whole family can subscribe to the family account except me. The system is always telling me that I'm in a foreign country when I want to confirm our new family account adress. What can I do??? thanks for your help
HI, my whole family can subscribe to the family account except me. The system is always telling me that I'm in a foreign country when I want to confirm our new family account adress. What ca...
Roadie
403 Views
1 replies
0 likes
Hi everyonei have the same problem as everyone else... the discovery weekly album cover with my ex since almost one year..! i've contacted the spotify support, they said i should create a new account, because i created it with facebook.but this isn't...
Hi everyone i have the same problem as everyone else... the discovery weekly album cover with my ex since almost one year..! 😉 i've contacted the spotify support, they said i should create a new a...
Not applicable
726 Views
2 replies
0 likes
