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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ShaunDave
  • Casual Listener
  • 201474 Views
  • 722 replies
  • 67 likes
  • Account
  • 201474 Views
  • 722 replies
  • 67 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1103319 Views
  • 118 replies
  • 106 likes
  • Account
  • 1103319 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55534 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55534 Views
  • 61 replies
  • 8 likes

Spotify in a coutry where spotify not is availible

I am on may way on a long vacation in Thailand and Vietnam. Will i be able to use spotify in those countrys? As I understand that Vietnam not offers spotify.

  • Newbie
  • I am on may way on a long vacation in Thailand and Vietnam. Will i be able to use spotify in those countrys? As I understand that Vietnam not offers spotify.
  • IguanaSetup
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Danish student account

Hi. I changed my subscription to the student option, but I was still charged 99kr. (the danish fee for standard premium). I was already approved a month ago, so I don't know why am I charged the standard fee instead of the student fee of 49kr.?Best r...

  • Newbie
  • Hi. I changed my subscription to the student option, but I was still charged 99kr. (the danish fee for standard premium). I was already approved a month ago, so I don't know why am I charged the stan...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Spotify for Albanian community?!!

Well the title is pretty self-explenatory...Why isn't Spotify available for Albanian people?There is no need for you to translate the app in our languge or to upload Albanian songs to Spotify we merly ask you to enable the app for the Albanian Commun...

  • Newbie
  • Well the title is pretty self-explenatory...Why isn't Spotify available for Albanian people? There is no need for you to translate the app in our languge or to upload Albanian songs to Spotify we me...
  • Maxim
  • Spotify Star
  • 1705 Views
  • 3 replies
  • 2 likes
  • Account
    Free
    Login
    Subscription
    Unlimited
  • 1705 Views
  • 3 replies
  • 2 likes

Forcefully logged out, can't log into account?

I have a family plan account and found that, today, I was forcefully logged out of my account and cannot log back in. I've attempted to send a password reset to my email, but it never arrived. Is this a common problem? Should I be worried my account ...

  • Newbie
  • I have a family plan account and found that, today, I was forcefully logged out of my account and cannot log back in. I've attempted to send a password reset to my email, but it never arrived. Is thi...
  • 150 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 150 Views
  • 0 replies
  • 0 likes

Superuser Contribution No me llegan los correos

Según parece tengo que confirmar mi recidencia para el plan familiar, pero no puedo confirmarla porque no me ha llegado el correo, a otros familiares si les llegó y tengo entendido que si no lo confirmo en un determinado tiempo me sacan del plan fami...

  • Casual Listener
  • Según parece tengo que confirmar mi recidencia para el plan familiar, pero no puedo confirmarla porque no me ha llegado el correo, a otros familiares si les llegó y tengo entendido que si no lo confi...
  • garfiasferd3
  • Newbie
  • 6140 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 6140 Views
  • 2 replies
  • 0 likes

Deleted my facebook, now I can't access my spotify

I deleted my facebook a few months back, and my spotify was still working, but had a very long code as the username instead. Today, I noticed that the spotify app was taking up almost 6 gigs of space on my phone, and I deleted the cache, which signed...

  • Casual Listener
  • I deleted my facebook a few months back,  and my spotify was still working,  but had a very long code as the username instead. Today, I noticed that the spotify app was taking up almost 6 g...
  • Mariekeliebe
  • Casual Listener
  • 333 Views
  • 2 replies
  • 0 likes
  • 333 Views
  • 2 replies
  • 0 likes

Change username

Hello. Not sure where to go for help excatly. Everything is so confusing and all over the place. But I would like to update my username immedietly. I dont have a facebook account, I only use my spotify through my email. My name on my profile is shela...

  • Newbie
  • Hello. Not sure where to go for help excatly. Everything is so confusing and all over the place. But I would like to update my username immedietly. I dont have a facebook account, I only use my spoti...
  • sarahsperos
  • Newbie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Pago premium con oferta de 3 meses

No puedo pagar porque me dice que la tarjeta o mi banco están teniendo inconvenientes, lo cual he verificado y no hay problema, en Banamex me dicen que spotify recibe el pago y lo regresan. ¿De qué forma puede solucionarse esto?Desgraciadamente no ex...

  • Casual Listener
  • No puedo pagar porque me dice que la tarjeta o mi banco están teniendo inconvenientes, lo cual he verificado y no hay problema, en Banamex me dicen que spotify recibe el pago y lo regresan. ¿De qué f...
  • osornios
  • Spotify Star
  • 1250 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1250 Views
  • 4 replies
  • 0 likes

Superuser Contribution Refund

Can I get a refund back the money I was charged with if I cancel my subscrition?

  • Newbie
  • Can I get a refund back the money I was charged with if I cancel my subscrition?
  • cs9blue
  • Newbie
  • 1083 Views
  • 6 replies
  • 2 likes
  • 1083 Views
  • 6 replies
  • 2 likes

Can't create a account

Hey.I wanted to create a spotify account without linking my facebook.So i fillede the name, password and email and all that like i should.But when i click ''create'' it tells me the name is taken. And i i try another name. Its STILL taken.Also first ...

  • Newbie
  • Hey. I wanted to create a spotify account without linking my facebook. So i fillede the name, password and email and all that like i should. But when i click ''create'' it tells me the name is tak...
  • mmeyers712
  • Newbie
  • 86417 Views
  • 4 replies
  • 1 likes
  • 86417 Views
  • 4 replies
  • 1 likes

Cuotas tarjeta de crédito

Pago mi suscripción a premium familia con tarjeta de crédito pero me la difiere automáticamente a 12 cuotas, cómo cambio ésta configuración?

  • Newbie
  • Pago mi suscripción a premium familia con tarjeta de crédito pero me la difiere automáticamente a 12 cuotas, cómo cambio ésta configuración?
  • Die-go21
  • Casual Listener
  • 1762 Views
  • 4 replies
  • 2 likes
  • 1762 Views
  • 4 replies
  • 2 likes

Can‘t log in

Hello, I lost my phone and when I downloaded Spotify on my new phone, I realised that I forgot my E-Mail Adress/Username and password and cant get into my account but still I am paying 9.99€ every month !! I am begging you to help me ASAP

  • Newbie
  • Hello, I lost my phone and when I downloaded Spotify on my new phone, I realised that I forgot my E-Mail Adress/Username and password and cant get into my account but still I am paying 9.99€ every mo...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Logging in with Facebook

I pay premium for the Spotify app, i tried logging in on the app and as I've forgotten my username and password I usually just log in with Facebook like before but I've tried several times and when I press the log in with Facebook button it just come...

  • Newbie
  • I pay premium for the Spotify app, i tried logging in on the app and as I've forgotten my username and password I usually just log in with Facebook like before but I've tried several times and when I...
  • 94 Views
  • 0 replies
  • 0 likes
  • Login
  • 94 Views
  • 0 replies
  • 0 likes

Poor Music Push Algorithm

I am tired of RAP ,Justin Bieber and the new autotuned artists all being pushed on my feeds when my playlists and listening habits show classic rock, new wave, alternative and metal as my listening preference. I hate Rap, it's not music, wish Bieber ...

  • Casual Listener
  • I am tired of RAP ,Justin Bieber  and the new autotuned artists all being pushed on my feeds when my playlists and listening habits show classic rock, new wave, alternative and metal as my liste...
  • 106 Views
  • 0 replies
  • 0 likes
  • Premium
  • 106 Views
  • 0 replies
  • 0 likes

Redeem

I cant redeem my daugherts code on our familyplan?? 

  • Newbie
  • I cant redeem my daugherts code on our familyplan??  
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Have premium but new Alexa app won't recognise my email address??

Recently added alexa app onto smart phone It won't recognise my premium account.Keep trying to log in but the email address is not recognised. Any help?

  • Newbie
  • Recently added alexa app onto smart phone  It won't recognise my premium account. Keep trying to log in but the email address is not recognised. Any help?
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Weekly Discover

After reinstalling and resetting my profile on spotify, it keeps showing the picture of me and my ex-girlfriend at the weekly discover playlist.. As you can imagine, this is not a favorite thing for me to be confronted with each time I open spotify. ...

  • Newbie
  • After reinstalling and resetting my profile on spotify, it keeps showing the picture of me and my ex-girlfriend at the weekly discover playlist.. As you can imagine, this is not a favorite thing for ...
  • 117 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 117 Views
  • 0 replies
  • 0 likes

Hi, trying to change my profile name (not username)

Hi everyone, I hope my post gets noticed by someone in the stream of spam that is targeting this board. I have a Premium for Family account and I'd like to know if there's a way to change my name, since it was mistaken for another one during the sign...

  • Newbie
  • Hi everyone, I hope my post gets noticed by someone in the stream of spam that is targeting this board.   I have a Premium for Family account and I'd like to know if there's a way to change my...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

payment charged without activation service

I tried to activate spotify for students. My school is not in the list but I got the same charge without activating the service.

  • Newbie
  • I tried to activate spotify for students. My school is not in the list but I got the same charge without activating the service.
  • 73 Views
  • 0 replies
  • 0 likes
  • 73 Views
  • 0 replies
  • 0 likes

I paid but I can't use my subscription !!!

Hi, once again I paid my subscription and once again it's impossible to use it! I was take my premium subscription 23th November and my personnal Spotify account show "free" despite of I take "premium" subscription! I'm real disappointed it's the sec...

  • Newbie
  • Hi, once again I paid my subscription and once again it's impossible to use it! I was take my premium subscription 23th November and my personnal Spotify account show "free" despite of I take "premiu...
  • 66 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 66 Views
  • 0 replies
  • 0 likes