Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80352 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653679 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734088 Views
18 replies
29 likes
So I accidentally deleted my old account and I really want it back it has so many memories so can you guy help me get it back
So I accidentally deleted my old account and I really want it back it has so many memories so can you guy help me get it back
Spotify Star
1036 Views
1 replies
0 likes
Ok so i forgot my password and the email i have used for the account has been deleted. So i can't get the password back and i need help.
Ok so i forgot my password and the email i have used for the account has been deleted. So i can't get the password back and i need help.
Roadie
295 Views
1 replies
0 likes
Odd situation here. I decided to disconnect my Facebook and Spotify accounts, but found that my Spotify profile still featured my full name and Facebook profile picture. I've disconnected the accounts through both Spotify and Facebook and logged out ...
Odd situation here. I decided to disconnect my Facebook and Spotify accounts, but found that my Spotify profile still featured my full name and Facebook profile picture. I've disconnected the account...
Spotify Star
2760 Views
1 replies
0 likes
I have a problem with my account, I connect my Facebook profile but my profile picture doesn't appears. I've tried everything I could do but it keeps the same.
I have a problem with my account, I connect my Facebook profile but my profile picture doesn't appears. I've tried everything I could do but it keeps the same.
Roadie
567 Views
1 replies
0 likes
Is there any way to revert back? I lost many of my saved songs. I have changed my password now and logged out of all devices.
Is there any way to revert back? I lost many of my saved songs. I have changed my password now and logged out of all devices.
Casual Listener
846 Views
3 replies
0 likes
I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I added.
I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I add...
Casual Listener
4516 Views
2 replies
0 likes
Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help
Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help
Roadie
1263 Views
1 replies
0 likes
After I upgraded Spotify my account automatically logged out, when I’m trying to log in it didn’t work. And after i changed my password (bc i thought i forgot my password) the notification said the same trouble it is “you can only use spotify arboard...
After I upgraded Spotify my account automatically logged out, when I’m trying to log in it didn’t work. And after i changed my password (bc i thought i forgot my password) the notification said the s...
Roadie
604 Views
1 replies
0 likes
Hi Spotify Community, I am living in the USA for a couple of months, and a couple of days ago, my USA card for Spotify payment was under a fraud case, so I closed it and I am waiting for a new one. Meanwhile, I want to pay Spotify with another card I...
Hi Spotify Community, I am living in the USA for a couple of months, and a couple of days ago, my USA card for Spotify payment was under a fraud case, so I closed it and I am wait...
Casual Listener
302 Views
1 replies
0 likes
Hello.I once had my facebook account connected to my spotify profile. I have disconnected it a while back, but my name remains showing up on the application (oddity: on the website, it shows my username). On the application, it shows my name, but it ...
Hello. I once had my facebook account connected to my spotify profile. I have disconnected it a while back, but my name remains showing up on the application (oddity: on the website, it shows my use...
Casual Listener
522 Views
2 replies
0 likes
I cannot believe it is so difficult to get support from Spotify! I have a family premium membership, but when my family tries to log in to their own account Spotify websites are not loading correctly and the message about the CSRF token continues to ...
I cannot believe it is so difficult to get support from Spotify! I have a family premium membership, but when my family tries to log in to their own account Spotify websites are not loading ...
Roadie
6053 Views
1 replies
0 likes
So, I just created a new account, hoping this would solve the problems I´ve been having these last days. Unfortunately it did not. I´m still not able no get a premium subscription in any way, or connect to facebook. Annoying as **bleep**! Anyone who ...
So, I just created a new account, hoping this would solve the problems I´ve been having these last days. Unfortunately it did not. I´m still not able no get a premium subscription in any way, or...
Roadie
398 Views
1 replies
0 likes
I see in the TOS that developers need to obtain consent for games devlopment, and use of the above - how do I obtain consent? What is the process please ?
I see in the TOS that developers need to obtain consent for games devlopment, and use of the above - how do I obtain consent? What is the process please ?
Spotify Star
453 Views
1 replies
0 likes
Greetings from Portugal.Recently i decided to once again install Spotify for PS4. I came across a problem because my spotify account was connected to my old PSN account. I managed to solve that problem by going here and doing revoke access:https://ww...
Greetings from Portugal. Recently i decided to once again install Spotify for PS4. I came across a problem because my spotify account was connected to my old PSN account. I managed to solve that p...
Roadie
473 Views
1 replies
0 likes
I have a family account. For some reason I can only listen to what another person is listening to if we are using our accounts at the same time. Is this how a family account works? If u want to listen to different music than another member of my fami...
I have a family account. For some reason I can only listen to what another person is listening to if we are using our accounts at the same time. Is this how a family account works? If u want to liste...
Spotify Star
440 Views
1 replies
0 likes
hey,so today i noticed that my spotify was paused on song which i would never listen, and then i checked "devices available" and noticed someone who isn't me.so i went on website ,logged on and noticed that my email is changed,i tried to change it ba...
hey,so today i noticed that my spotify was paused on song which i would never listen, and then i checked "devices available" and noticed someone who isn't me. so i went on website ,logged on and not...
Spotify Star
425 Views
1 replies
0 likes
My account uses an old email adress that is deleted. How can I reset password and change email account when I can not access the email account?
My account uses an old email adress that is deleted. How can I reset password and change email account when I can not access the email account?
Spotify Star
390 Views
1 replies
0 likes
If I login at my IPhone in my OWN account, I Will get in my husbands account with a totale different username and password. How on earth is th possible. Very annoying, because I am a new member and never used spotify before.
If I login at my IPhone in my OWN account, I Will get in my husbands account with a totale different username and password. How on earth is th possible. Very annoying, because I am a new member and n...
Roadie
508 Views
1 replies
0 likes
First of all, I want to upload my own music to spotify, i've read a lot of articles that say I need to sign up for an artist account. I tried signing up with lead me to the page 'select artist'. I cant find my artist name when I search for it, nor wh...
First of all, I want to upload my own music to spotify, i've read a lot of articles that say I need to sign up for an artist account. I tried signing up with lead me to the page 'select arti...
Spotify Star
378 Views
1 replies
0 likes
I moved from Italy to the USA and now when I try to open my account, it says "Your account may only be used abroad for 14 days." I saw some other people have had the same problem but no solutions have been posted. Please help.
I moved from Italy to the USA and now when I try to open my account, it says "Your account may only be used abroad for 14 days." I saw some other people have had the same problem but no solutio...
Moderator
360 Views
1 replies
0 likes
