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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88386 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
745578 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756943 Views
18 replies
29 likes
Hey. I made a spotify account a while ago and they didn’t gave me a username, they gave me something like: xxxkkkjj2233hwjwba (example) And I didn’t linked it to my fb account; the thing is that I few hours ago I reset my iphone and when I download s...
Hey. I made a spotify account a while ago and they didn’t gave me a username, they gave me something like: xxxkkkjj2233hwjwba (example) And I didn’t linked it to my fb account; the thing is th...
Community Legend
1395 Views
6 replies
0 likes
Alright so I'm currently asking this question from a seperate account. I cannot log into my other spotify account currently because it continues to tell me that the email I try to log in with is not associated with any existing spotify account, even ...
Alright so I'm currently asking this question from a seperate account. I cannot log into my other spotify account currently because it continues to tell me that the email I try to log in with is not ...
Roadie
532 Views
1 replies
0 likes
I'm currently on a family plan with my ex boyfriend - I've moved out and I want to switch to a single premium account again, but the only way I have been able to find is him doing it as he has the primary account... I'm not in contact with him right ...
I'm currently on a family plan with my ex boyfriend - I've moved out and I want to switch to a single premium account again, but the only way I have been able to find is him doing it as he has the pr...
Spotify Star
4391 Views
1 replies
1 likes
my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tried on my laptop and phone and it doesn't work on either. it ...
my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tr...
Roadie
829 Views
3 replies
0 likes
Hi, The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them under this account name you're reading (not my account). How...
Hi, The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them ...
Spotify
1587 Views
1 replies
0 likes
Hello, whenever i try to connect the account with my Facebook to change how my account-name appears for friends the website says:"Sorry there has been a temporary error, please try again later." I would still like to connect to Facebook...
Hello, whenever i try to connect the account with my Facebook to change how my account-name appears for friends the website says: "Sorry there has been a temporary error, please try again l...
Gig Goer
368 Views
2 replies
0 likes
Recently got spotify, but it forgets my log in every time I log out. I reset my password to the same thing but now my playlist is gone and someone else' is in its place. It also likes to change stations and skips songs on its own
Recently got spotify, but it forgets my log in every time I log out. I reset my password to the same thing but now my playlist is gone and someone else' is in its place. It also likes to change stati...
Community Legend
466 Views
1 replies
0 likes
Hello, I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of course. I don't know what happened ...I hope there is a chance ...
Hello, I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of cou...
Newbie
951 Views
6 replies
0 likes
A couple of days ago I noticed someone using my Spotify (someone stopped my music playing and started listening to something else on an unknown device). So I logged out from all devices and changed my password. NowI'm getting constant notifications f...
A couple of days ago I noticed someone using my Spotify (someone stopped my music playing and started listening to something else on an unknown device). So I logged out from all devices and changed m...
Community Legend
734 Views
1 replies
0 likes
Dear I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline! What is wrong? Do I have to check my settings? Thanks for your help!Regards,Martine
Dear I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline! What is wrong? Do I have to check my ...
Newbie
591 Views
2 replies
0 likes
Please is There someone who can help recovering my accountSince i got a new phone unable to log in So i went to check my mail cant find a mail of Spotify so i have to retrieve my account using my bank code of erase my Spotify account Thanks Kris
Please is There someone who can help recovering my account Since i got a new phone unable to log in So i went to check my mail cant find a mail of Spotify so i have to retrieve my account usi...
Spotify Legend
608 Views
1 replies
0 likes
Please help. I can not find a contact number for spotify. I have unsubscribed over 6 months ago and I saw today they charged me $10.73. I have no idea how long this has been going on. I do not have a lot of money, please assist and thank you in advan...
Please help. I can not find a contact number for spotify. I have unsubscribed over 6 months ago and I saw today they charged me $10.73. I have no idea how long this has been going o...
Spotify Star
501 Views
3 replies
0 likes
Hi,I saw through the help page that I am able to view my receipts when I log in my spotify account through a browser, but how can I get receipts emailed to me on a monthly basis? Thank you.
Hi, I saw through the help page that I am able to view my receipts when I log in my spotify account through a browser, but how can I get receipts emailed to me on a monthly basis? Thank you.
Spotify Star
457 Views
1 replies
0 likes
I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days. I have premium and it has been paid for and never has this trouble before. My IP address is in the uk and...
I have recently got a new phone And I have tried to log into Spotify but it says I can’t do this as you can only log in when abroad for 14 days. I have premium and it has been paid for and nev...
Music Fan
448 Views
1 replies
0 likes
Hello. My accout has been hi-jacked by some one.I normally login via- Facebook.I have tried to disconnect all devices, changed password etc.But everytime I do, it takes him 5 sec. to connect his iphone again and take control.Its super frustration - c...
Hello. My accout has been hi-jacked by some one. I normally login via- Facebook. I have tried to disconnect all devices, changed password etc. But everytime I do, it takes him 5 sec. to c...
Community Legend
566 Views
1 replies
0 likes
My account has been hacked. I asked Spotify to send me a link to reset my password, but every time I get one, it says that the link has already been used. And its mere seconds after I have received the link.What do I do now?
My account has been hacked. I asked Spotify to send me a link to reset my password, but every time I get one, it says that the link has already been used. And its mere seconds after I have received t...
Community Legend
586 Views
3 replies
0 likes
I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i cant register trough facebook.
I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i...
Casual Listener
524 Views
2 replies
0 likes
Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm on a Mac btw if it matters)
Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm ...
Roadie
435 Views
1 replies
0 likes
Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do receive those 2 promised months?
Hi, I bought subscription before Christmas. There was an info that I if I buy premium now I will get 3 months for a price of one month but one month passed and my subscription ended. What can I do re...
Casual Listener
1251 Views
5 replies
1 likes
My spotify account was hacked and the email was changed, I could still login with facebook but cannot change the email
My spotify account was hacked and the email was changed, I could still login with facebook but cannot change the email
Roadie
436 Views
1 replies
0 likes
