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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1612 Views
  • 0 replies
  • 7 likes
  • Security
  • 1612 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445993 Views
  • 970 replies
  • 108 likes
  • Account
  • 445993 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199078 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199078 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108333 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108333 Views
  • 72 replies
  • 11 likes

Solved!! Request for Assistance in Setting Up a Verified Account for a Museum

I am the director of a museum in Argentina and I am interested in setting up an official Spotify account for our institution. Our goal is to create playlists featuring music related to our exhibits and share them with our visitors and followers. We'v...

  • Newbie
  • I am the director of a museum in Argentina and I am interested in setting up an official Spotify account for our institution. Our goal is to create playlists featuring music related to our exhibits a...
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Premium
  • 217 Views
  • 1 replies
  • 0 likes

Verify Personal User Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Question or IssueI'm an Artist and My Artist Profile is Verifed but Is There away to Verif...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Ques...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Country not changing

My Question or IssueHello, my country is set to Germany, but I am now living in the USA. I have a Prime Family account. I tried following the instructions to update the country, but it won't work. I tried changing the address in my account profile, b...

  • Visitor
  • My Question or Issue Hello, my country is set to Germany, but I am now living in the USA. I have a Prime Family account. I tried following the instructions to update the country, but it won't work. ...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Linking to Musixmatch

PlanPremiumCountryPolandDeviceNothing Phone(2)Operating SystemAndroid 14 My Question or IssueWhen I'm trying to link my Spotify account to Musixmatch it goes to captcha which gets completed, but when linkt to the second page instead of redirecting me...

  • Newbie
  • Plan Premium Country Poland Device Nothing Phone(2) Operating System Android 14   My Question or Issue When I'm trying to link my Spotify account to Musixmatch it goes to captcha which...
  • Ropko
  • Casual Listener
  • 1702 Views
  • 2 replies
  • 1 likes
  • Login
    Security
  • 1702 Views
  • 2 replies
  • 1 likes

Superuser Contribution password reset mail not coming

when Im sending a gmail and using password reset option there is no mail received.

  • Visitor
  • when Im sending a gmail and using password reset option there is no mail received.
  • Yordan
  • Moderator
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
  • 335 Views
  • 1 replies
  • 0 likes

Cannot change email adress

PlanFreeCountrySlovakiaOperating SystemWindows 11, Android My Question or IssueHello, I wanted to change my email address on my spotify account, but it said that the address is already in use, but I deleted it 2 weeks ago. What should I do?

  • Casual Listener
  • Plan Free Country Slovakia Operating System Windows 11, Android   My Question or Issue Hello, I wanted to change my email address on my spotify account, but it said that the address is a...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Can’t login to app but can login to website premium account

I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device. ive tried:updating my password and logging out of all devicesusing the long user numb...

  • Casual Listener
  • I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device.   ive tried: updating my p...
  • Patricius248
  • Visitor
  • 4802 Views
  • 16 replies
  • 1 likes
  • Account
    Premium
  • 4802 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution my spotify account playlists and history got erased when I reset my password

I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my username to a bunch of random letters and numbers, and all my h...

  • Visitor
  •   I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my user...
  • MihailY
  • Moderator
  • 2741 Views
  • 5 replies
  • 1 likes
  • Account
  • 2741 Views
  • 5 replies
  • 1 likes

Superuser Contribution No me llega el correo de verificación

Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium. Pero dicho correo no me llega. Ni en spam ni nada.¿Cómo puedo verificarla...

  • Newbie
  • Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium.  Pero dicho corr...
  • MihailY
  • Moderator
  • 2988 Views
  • 3 replies
  • 0 likes
  • Account
  • 2988 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't log in

Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything

  • Visitor
  • Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything
  • Presserhila
  • Newbie
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to log in with phone number

Guys I need your help seriously I purchased 3 months premium with my mobile no and I listen songs for 2 days but after that I I reinstall this app , Now I am trying to login with that Mobile number and failed again again App shows message " try again...

  • Visitor
  • Guys I need your help seriously I purchased 3 months premium with my mobile no and I listen songs for 2 days but after that I  I reinstall this app , Now I am trying to login with that Mobil...
  • user-removed
  • Not applicable
  • 2438 Views
  • 17 replies
  • 1 likes
  • Login
  • 2438 Views
  • 17 replies
  • 1 likes

I uninstalled Spotify on my phone will i still be charged

I had Spotify on my Galaxy A325G phone and deleted on 10/16/2023 when will the charges stop

  • Visitor
  • I had Spotify on my Galaxy A325G phone and deleted on 10/16/2023 when will the charges stop
  • Maxim
  • Spotify Star
  • 709 Views
  • 1 replies
  • 0 likes
  • 709 Views
  • 1 replies
  • 0 likes

Solved!! Moved to UAE, can't change country

I recently moved to the UAE from the UK. I've tried changing my country under 'Manage your plan'/'Update'/'Change payment details'/'Change country' but when I select the United Arab Emirates I get the error message "Sorry, you are not eligible for th...

  • Regular
  • I recently moved to the UAE from the UK. I've tried changing my country under 'Manage your plan'/'Update'/'Change payment details'/'Change country' but when I select the United Arab Emirates I get th...
  • ernstfitschen
  • Regular
  • 601 Views
  • 1 replies
  • 0 likes
  • Account
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with account

even though I'm logged in on the website, I'm not in the app.

  • Visitor
  • even though I'm logged in on the website, I'm not in the app.
  • Elena
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

why cant i change my username

When I search myself up then I can't find myself.

  • Visitor
  • When I search myself up then I can't find myself.
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Spotify doesn't recognize my user name even though it exists

I have a spotify account with a user name. I am also using this account on my laptop and on my old phone. I now have a new phone and wanted to login to my account there, but when I type in the user name I get the notification that the user name canno...

  • Visitor
  • I have a spotify account with a user name. I am also using this account on my laptop and on my old phone. I now have a new phone and wanted to login to my account there, but when I type in the user n...
  • Maxim
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Only allow podcasts

Is there a way to only allow podcasts and to prevent users from logging into Spotify (e.g., avoid legal repercussions as they could play music in public areas)? We are looking to learn which URLs to whitelist to allow for podcasts. We understand that...

  • Newbie
  • Is there a way to only allow podcasts and to prevent users from logging into Spotify (e.g., avoid legal repercussions as they could play music in public areas)? We are looking to learn which URLs t...
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Cannot add my friend to premium duo.

I have already paid for premium duo but my friend cannot open the link. He is meanwhile paying for premium so we have paid a lot of extra for no reason. I want to end premium duo and only have premium single. Please help.

  • Casual Listener
  • I have already paid for premium duo but my friend cannot open the link. He is meanwhile paying for premium so we have paid a lot of extra for no reason. I want to end premium duo and only have premiu...
  • Maxim
  • Spotify Star
  • 259 Views
  • 5 replies
  • 0 likes
  • 259 Views
  • 5 replies
  • 0 likes