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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89223 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760486 Views
18 replies
29 likes
change email back to old one
change email back to old one
Spotify Star
339 Views
1 replies
0 likes
How do I find the current credit card on file
How do I find the current credit card on file
Spotify Star
464 Views
1 replies
0 likes
I am here to request assistance with an old Spotify account that I created using my Gmail address, redcated, a couple of years ago. I used this account for a few months but did not purchase any plans and have not used it recently.Unfortunately, I hav...
I am here to request assistance with an old Spotify account that I created using my Gmail address, redcated, a couple of years ago. I used this account for a few months but did not purchase any plans...
Spotify Star
297 Views
1 replies
0 likes
For some infuriating and confusing reason, Spotify for Podcasters keeps ejecting and sending me to the login screen. I guess I'll be using a different service. Rule one of SaaS tools...let users login lol, or at least fail loudly if you aren't! Been ...
For some infuriating and confusing reason, Spotify for Podcasters keeps ejecting and sending me to the login screen. I guess I'll be using a different service. Rule one of SaaS tools...let users logi...
Moderator
786 Views
3 replies
0 likes
Hi there, my name is KVMTZ and I upload my music to Spotify through my distributor Distrokid. A few months ago, I asked them if they could change my artist name on platforms from 'Kvmtz' to 'KVMTZ' (similar to FKJ, DKVPZ, etc) , and they claimed they...
Hi there, my name is KVMTZ and I upload my music to Spotify through my distributor Distrokid. A few months ago, I asked them if they could change my artist name on platforms from 'Kvmtz' to 'KVMTZ' (...
Visitor
5987 Views
3 replies
0 likes
PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueAll of my email addresses are not recognized by Spotify's Reset your password page.
Plan Premium Country USA Device (PC) Operating System (Windows 10) My Question or Issue All of my email addresses are not recognized by Spotify's Reset your password page.
Spotify Star
352 Views
1 replies
0 likes
My device logged me out of my Spotify app and I used a free login to set it up and also have been making payments.But now I'm logged out but I can't get back into my account
My device logged me out of my Spotify app and I used a free login to set it up and also have been making payments. But now I'm logged out but I can't get back into my account
Moderator
604 Views
1 replies
0 likes
cannot change country/region to reflect being in the united states. options are only canadian provinces. unable to update payment method to U.S. credit card because region does not match
cannot change country/region to reflect being in the united states. options are only canadian provinces. unable to update payment method to U.S. credit card because region does not match
Spotify Star
283 Views
1 replies
0 likes
Someone follows me on Spotify. I don't want him to follow me.
Someone follows me on Spotify. I don't want him to follow me.
Not applicable
11100 Views
5 replies
0 likes
PlanPremium DuoCountryZImbabwe Device(iPhone 12 and iPhone x)Operating System(iOS 17.5.1 My Question or IssueI am trying to invite my son to premium Duo with his iPhone X. he has the free spotify, and its saying region is Malawi, both these phones ha...
Plan Premium Duo Country ZImbabwe Device (iPhone 12 and iPhone x) Operating System (iOS 17.5.1 My Question or Issue I am trying to invite my son to premium Duo with his iPhon...
Spotify Star
398 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTried to redeem 5 $30 gift cards but the last one generated the error messages “You can't app...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Tried t...
Spotify Star
405 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicePC / MobileOperating SystemWin 10 / Win 11 / Android My Question or IssueI am posting this question using a free account, because I am unable to log into my "regular" account. That one was created using "Login with Goog...
Plan Premium Country Germany Device PC / Mobile Operating System Win 10 / Win 11 / Android My Question or Issue I am posting this question using a free account, because I am unable t...
Spotify Star
423 Views
1 replies
1 likes
PlanPremiumCountryMexico My Question or IssueMy daughter went to another country for vacactions for 2 months and got disconnected from my family plan. She is still in another country and comes back in 15 days still.How can I connect her again in the ...
Plan Premium Country Mexico My Question or Issue My daughter went to another country for vacactions for 2 months and got disconnected from my family plan. She is still in...
Spotify Star
560 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
238 Views
1 replies
0 likes
DeviceiPhone 12 My Question or IssueI bought Spotify premium on my visa vanilla gift card last month, and this month after downgrading to free I tried to get premium individual. I checked the balance and I have enough + the card is still active
Device iPhone 12 My Question or Issue I bought Spotify premium on my visa vanilla gift card last month, and this month after downgrading to free I tried to get premium indi...
Moderator
310 Views
1 replies
1 likes
Hello,I'm experiencing an issue with logging into the Spotify app. Here’s what happens:When I launch the Spotify app, I am presented with a screen that offers the options: Login, New to Spotify?, Sign up free, and Settings.When I try to log in, there...
Hello, I'm experiencing an issue with logging into the Spotify app. Here’s what happens: When I launch the Spotify app, I am presented with a screen that offers the options: Logi...
Moderator
791 Views
1 replies
0 likes
i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email
i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email
Moderator
514 Views
3 replies
0 likes
I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have tried the Card # and when that didn't work, I tried...
I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have ...
Spotify Star
307 Views
1 replies
0 likes
My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payment and have now been downgraded to free. Please hel...
My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payme...
Casual Listener
406 Views
1 replies
0 likes
I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me with issues when it they occur on the app. I have a premi...
I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me ...
Casual Listener
536 Views
2 replies
0 likes
