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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267547 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267547 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13109 Views
  • 6 replies
  • 11 likes
  • Security
  • 13109 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530504 Views
  • 989 replies
  • 113 likes
  • Account
  • 530504 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128308 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128308 Views
  • 74 replies
  • 12 likes

how do I find other Spotify accounts that I know of?

I know a Spotify user and their username but when I search for her account on the search box, I can't find it. Is there a way that I can use to find the said Spotify user? if so, how do i go about it?

  • Visitor
  • I know a Spotify user and their username but when I search for her account on the search box, I can't find it. Is there a way that I can use to find the said Spotify user? if so, how do i go about it?
  • Not applicable
  • 1074 Views
  • 2 replies
  • 0 likes
  • 1074 Views
  • 2 replies
  • 0 likes

I am trying to sign into my account, but it is signing me into old account

I am trying to sign into my spotify account. Everytime I try to sign in, it signs me into my old account from years ago instead of the recent one

  • Visitor
  • I am trying to sign into my spotify account. Everytime I try to sign in, it signs me into my old account from years ago instead of the recent one
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

My spotify isn’t updating.

PlanPremium Country Deviceiphone 12 (updated)Operating SystemiOS 17 My Question or IssueI update my spotify however get none of the new features such as the new game “Eat It” or the newer layouts my friends have. I have uninstalled and reinstalled, s...

  • Casual Listener
  •   Plan Premium  Country   Device iphone 12 (updated) Operating System iOS 17   My Question or Issue I update my spotify however get none of the new features such as the...
  • Billy-J
  • Spotify Star
  • 820 Views
  • 3 replies
  • 0 likes
  • Account
  • 820 Views
  • 3 replies
  • 0 likes

Tengo cuenta premium y escucho anuncios

Pago mi cuánta premium y escucho anuncios, evidentemente NO quiero escucharlos ni en música ni en podcast si no que chiste tiene pagar.

  • Visitor
  • Pago mi cuánta premium y escucho anuncios, evidentemente NO quiero escucharlos ni en música ni en podcast si no que chiste tiene pagar.
  • ribezaz
  • Spotify Star
  • 513 Views
  • 1 replies
  • 5 likes
  • 513 Views
  • 1 replies
  • 5 likes

Superuser Contribution Como se cual es el correo electronico de la cuenta

Buenas me paso lo siguiente, cree una cuenta de spotify la puse premium, pero resulta ser que puse mal el mail, quisera saber como saber cual es el correo de un usuario porque la contraseña me la se, lo que no se es el correo ya que lo puse mal.https...

  • Newbie
  • Buenas me paso lo siguiente, cree una cuenta de spotify la puse premium, pero resulta ser que puse mal el mail, quisera saber como saber cual es el correo de un usuario porque la contraseña me la se,...
  • AlejaR
  • Moderator
  • 181036 Views
  • 6 replies
  • 1 likes
  • Account
  • 181036 Views
  • 6 replies
  • 1 likes

Superuser Contribution My account does not have an email address attached to it. Unable to verify email.

Plan : 3 monthPremium - UPI PaymentCountry : India Device : Android My Question or Issue : I can't log in to my account anywhere except on my phone!I paid for 3 months through the UPI payment option in India (a prepaid plan) on my phone with the Goog...

  • Visitor
  • Plan : 3 month Premium - UPI Payment Country : India   Device : Android   My Question or Issue :  I can't log in to my account anywhere except on my phone! I paid for 3 months ...
  • Thadeusdane
  • Newbie
  • 60379 Views
  • 8 replies
  • 3 likes
  • Account
    Login
    Premium
  • 60379 Views
  • 8 replies
  • 3 likes

von einem Doppel Account wieder Wechsel auf einen Account, ohne Verluste

Ich habe das Problem das ich in einem premium Duo Konto zur Zeit bin möchte aber wieder alleine ein Konto verwalten. Wie kann man das machen ohne das der eigene Account gelöscht wird. Möchte natürlich gerne meine playlist und alles andere weiterhin b...

  • Visitor
  • Ich habe das Problem das ich in einem premium Duo Konto zur Zeit bin möchte aber wieder alleine ein Konto verwalten. Wie kann man das machen ohne das der eigene Account gelöscht wird. Möchte natürlic...
  • Maxim
  • Spotify Star
  • 788 Views
  • 1 replies
  • 0 likes
  • 788 Views
  • 1 replies
  • 0 likes

Superuser Contribution my account has been hacked and I just secured it, what do I do? ?

My account won't play the music I want it to, there are recently played songs that are not mine, I am loosing things in my library. I have re set my password, signed out on all devices and have no 3rd party apps attached

  • Visitor
  • My account won't play the music I want it to, there are recently played songs that are not mine, I am loosing things in my library. I have re set my password, signed out on all devices and have no 3r...
  • Elena
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Couldn't find that podcast Error

It looks like there's a problem with my account, there's a podcast not showing. Couldn't find that podcastSearch for something else? But when I try Incognito Mode, it appears, just asks me to login to listen to and boom!, error again.

  • Casual Listener
  • It looks like there's a problem with my account, there's a podcast not showing.   Couldn't find that podcast Search for something else?   But when I try Incognito Mode, it appears, jus...
  • crapolantern
  • Newbie
  • 2841 Views
  • 7 replies
  • 1 likes
  • Account
  • 2841 Views
  • 7 replies
  • 1 likes

Can't login in my Spotify

Al time appear "user, email or password incorrect". I'm sure i write all correctly.

  • Visitor
  • Al time appear "user, email or password incorrect". I'm sure i write all correctly.
  • Bittencourt
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Signing In With Continue With Google Doesn't Work

PlanFree/PremiumCountryGermanyDeviceMacbook Air 2022Operating SystemMacOS My Question or IssueWhenever I am trying to log into my Spotify account an error pops up. It says "Oops! Something went wrong, please try again or check out our help area". I h...

  • Casual Listener
  • Plan Free/Premium Country Germany Device Macbook Air 2022 Operating System MacOS   My Question or Issue Whenever I am trying to log into my Spotify account an error pops up. It says "O...
  • HelloServiceHelp
  • Casual Listener
  • 2935 Views
  • 8 replies
  • 1 likes
  • Account
  • 2935 Views
  • 8 replies
  • 1 likes

Stop automatically giving me music (R3HAB)

PlanPremiumCountry United Kingdom My Question or Issue This has been an ongoing issue and at first I thought nothing of it as I was following the artist R3HAB. After a few new playlists/songs being added to my account without my knowledge I decided t...

  • Music Fan
  • Plan Premium Country  United Kingdom       My Question or Issue  This has been an ongoing issue and at first I thought nothing of it as I was following the artist R3H...
  • Josephhow99
  • Newbie
  • 1835 Views
  • 5 replies
  • 3 likes
  • Account
  • 1835 Views
  • 5 replies
  • 3 likes

Can't buy premium

Hello, as i said, i can't buy premium. I have mastercard but it doesn't working. I can't get it from Spotify even though I get membership from NetFlix within the same minute. I'm getting the error you see above. If the support doesn't understand Turk...

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  • Casual Listener
  • Hello, as i said, i can't buy premium. I have mastercard but it doesn't working. I can't get it from Spotify even though I get membership from NetFlix within the same minute.     &nbsp...
  • Imoesi
  • Casual Listener
  • 655 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 655 Views
  • 4 replies
  • 0 likes

Solved!! What to do when I only remember my username?

PlanPremiumCountryLithuania Device( Samsung A13)Operating System(Android 14)My Question or IssueI loged out if my Spotify account and forgot my email, but I know the username. What should I do to login my profilį?

  • Newbie
  • Plan Premium Country Lithuania  Device ( Samsung A13) Operating System (Android 14) My Question or Issue I loged out if my Spotify account and forgot my email, but I know the username. ...
  • Maxim
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 440 Views
  • 1 replies
  • 0 likes

My region is set to the right country but wrong region timezone

I registered my Spotify account in Jakarta, Indonesia whose timezone is GMT+7. I've now moved to Bali whose timezone is GMT+8, and it seems my Spotify timezone is still stuck on GMT+7. Hence I'm unable to check new releases as soon as they're suppose...

  • Visitor
  • I registered my Spotify account in Jakarta, Indonesia whose timezone is GMT+7. I've now moved to Bali whose timezone is GMT+8, and it seems my Spotify timezone is still stuck on GMT+7. Hence I'm unab...
  • Maxim
  • Spotify Star
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

Spotify giving error that something went wrong when I try to log in

This is my girlfriend's question about her account as she cannot log in to ask this question and we've tried everything we can think of: I went to use Spotify on the way home and realized I had been logged out of my account. The mobile app doesn't sh...

  • Visitor
  • This is my girlfriend's question about her account as she cannot log in to ask this question and we've tried everything we can think of: I went to use Spotify on the way home and realized I had b...
  • osornios
  • Spotify Star
  • 1129 Views
  • 1 replies
  • 0 likes
  • 1129 Views
  • 1 replies
  • 0 likes

Superuser Contribution i dont have my rss link to link my podcast to my spotify account

i set up my podcast through spotify for podcasters and when it updated, i have basically lost access to my podcast. when i try to link my podcast with my account, it ask for the rss feed link which i do not have due to not being able to access my acc...

  • Visitor
  • i set up my podcast through spotify for podcasters and when it updated, i have basically lost access to my podcast. when i try to link my podcast with my account, it ask for the rss feed link which ...
  • OscarDC
  • Moderator
  • 1064 Views
  • 1 replies
  • 0 likes
  • 1064 Views
  • 1 replies
  • 0 likes

I can't find the update in manage your plan

In manage your plan there is no update button, I want to add a new card for payment

  • Visitor
  • In manage your plan there is no update button, I want to add a new card for payment
  • ahaltom24
  • Casual Listener
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Changing my payment country

I have moved countries and need to change my payment method

  • Visitor
  • I have moved countries and need to change my payment method
  • Maxim
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes