Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Eu estava com minha conta spotify logada normalmente no meu celular, então tive que reiniciar o celular e quando fui abrir meu Spotify pediu para eu recolocar o email o que nunca tinha acontecido, coloquei o email e a senha é apareçam a seguinte mens...
Enter email then password and press login and it does stays dark and does not load spotify. Tried reinstalling without luck
Login bug, old, recurring bug.I wonder how many users Spotify daily loses with such an issue. I had this for SEVERAL times and on different Spotify versions, on different Android versions. It's recurring, and made me migrate to other similar apps alr...
Hola, he dejado una cuenta con premium a un familiar, y ahora ha cerrado sesión y para volver a entrar no recuerda ni su nombre de usuario ni su correo electronico, alguien podría ayudarme a recuperar la cuenta o al menos a dar de baja al premium par...
Hi, I have submitted a query via the contact form and had no reply. Does anyone have a phone number so that I can speak to someone? Its impossible to find on the website and anywhere else on the Internet. (Apologies if this has been posted before) Th...
hello,i have a spotify premium being used on a Sonos and Spotify mobile.my username is fekish30 Now i have a new mobile, but it says that such account doesnt exists and thus i cannot login. Any ideas please on what to do?
I got a new phone, and now I can't figure out what my Spotify was. I made a new email, just to use to make a Spotify account. An email that I do not use, nor do I remember what it was. I've tried anything that I can think of. Is there anyway that you...
Hi,I made a Spotify account with an email address a while back, and I seemingly also made a separate account with my Facebook account. I want to connect the 'email account' with Facebook, but it won't let me, and I don't really want to lose all my da...
So i had an account linked to facebook that i cant access anymore since i removed facebook. I can't reactivate the account and it seems the support over at paypal is too stupid and tells me to just make a new account... So i have this new account but...
Up until today I had never actually used the Daily Mix playlists. I decided I could use a little more variety so I thought "why not?" and jumped in. Now I get only Christian Rock 19/20 times.I have literally 1 SONG of Christian Rock saved out of like...
Hi,I'm looking to change my premium membership to a family premium membership. Right now my partner and I both have separate premium accounts and we'd save a bit of money if we did the family thing.How do I move them BOTH over to one family account w...
Hi, Today i received email from Spotify saying that i have cancelled my account, but i never did. I been logged out from all the devices (phone and computer). When i try to log in says my email address doesnt exist. Payments are fine and next one is ...
Hi there, I was reading that people had similar problems, but it didn't seem to be exactly what I have Here is what happened: When Spotify came out it was only possible to sign-up with your facebook account, so that was what I did. My email address I...
Hi.I just donwloaded spotify for pc and i can't log in.When i click "log in with facebook" anything happens i don't know why.When i try to put my E-mail and psw and hit log in nothing happens as well
My account was recently disabled when my payment providor selected fraudulent activity and cancelled the card. I would like to go into my account and update my payment method but the account has been disabled. How can I do this without creating an en...
I got this message on my phone, in norwegian: "Advarsel! Din Spotify konto er utgaatt. Aktiver 6 maaneder Spotify Premium Naa! Klikk her: https://goo.gl/Mnm54F" I have not done anything since i belive it is a scam... Does someone in here know anythin...
3 days ago, my desktop app says i'm offline eventhough im sure im connected with internet. So i tried to relog. However, after logging out, i could not log in again. I clicked the LOG IN WITH FACEBOOK button but nothing happened. I even tried to log ...
Hello, I have several Spotify songs and playlists embedded in a Squarespace site we are about to launch. On desktop they play fine. On mobile - on some of the songs I get the message: "The 30 second audio preview for this track is not availalble in y...
I used the wrong e-mail while registering. I can not reach the account that i wrote wrong. I want to change my e-mail account
Someone else is using my account, how Can i change my password if i am logged in via Facebook?