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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • carlosxn
  • Casual Listener
  • 263161 Views
  • 513 replies
  • 34 likes
  • Account
    Free
  • 263161 Views
  • 513 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13038 Views
  • 6 replies
  • 11 likes
  • Security
  • 13038 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529269 Views
  • 989 replies
  • 113 likes
  • Account
  • 529269 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128096 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128096 Views
  • 74 replies
  • 12 likes

Transferir mis playlist de cuenta a cuenta.

Quisiera poder transferir mis playlist de mi antigua cuenta a mi nueva cuenta ya que tuve un problema muy nefasto con el servicio de ayuda de Spotify y terminé por sacrificar mi cuenta que usé durante años.Lo que pasó fue que tenía Spotify Family con...

  • Casual Listener
  • Quisiera poder transferir mis playlist de mi antigua cuenta a mi nueva cuenta ya que tuve un problema muy nefasto con el servicio de ayuda de Spotify y terminé por sacrificar mi cuenta que usé durant...
  • GaLa74
  • Newbie
  • 38392 Views
  • 4 replies
  • 1 likes
  • 38392 Views
  • 4 replies
  • 1 likes

can't login in my account

I can't login through spotify music, it says that my password and email are incorrect, but i use facebook to login

  • Newbie
  • I can't login through spotify music, it says that my password and email are incorrect, but i use facebook to login
  • phan_times
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
  • 457 Views
  • 1 replies
  • 0 likes

I can log in on my laptop but not on phone

Hi spotify community. I have a problem, I can log in from my pc but not from my phone I tried with email address and password , username and password, but I can't log in from my android phone, but its works good on my pc. sorry for my bad english. Ca...

  • Newbie
  • Hi spotify community. I have a problem, I can log in from my pc but not from my phone I tried with email address and password , username and password,  but I can't log in from my android phone, ...
  • maria_fabrega
  • Newbie
  • 556 Views
  • 1 replies
  • 0 likes
  • Account
  • 556 Views
  • 1 replies
  • 0 likes

AppCloner & Suspension

Hello, quick question. I'm using AppCloner on my android so I can use two account simultaneously, will that cause the new suspension mechanism to see it as an unauthorized app and suspend my account?

  • Casual Listener
  • Hello, quick question.  I'm using AppCloner on my android so I can use two account simultaneously, will that cause the new suspension mechanism to see it as an unauthorized app and suspend...
  • 343 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Security
  • 343 Views
  • 0 replies
  • 0 likes

*snip*

Hi, I've tried many solutions for this problem that were posted on this forum and none worked. Everyone seems to get get redirected to the CC information page when they click the invite link. However, everytime I click on my invite link, I see my inv...

  • Casual Listener
  • Hi,   I've tried many solutions for this problem that were posted on this forum and none worked. Everyone seems to get get redirected to the CC information page when they click the invite...
  • Onyx_QC
  • Casual Listener
  • 1119 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1119 Views
  • 1 replies
  • 0 likes

Different country but still want to use Spotify Premium?

So I'm originally from NZ and have moved over to the UK for a year or so. I used to have Spotify Premium in NZ in partnership with my phone plan but it was cancelled after I moved over here. Now I want to restart my Premium subscription from the UK, ...

  • Casual Listener
  • So I'm originally from NZ and have moved over to the UK for a year or so. I used to have Spotify Premium in NZ in partnership with my phone plan but it was cancelled after I moved over here. Now I wa...
  • Maxim
  • Spotify Star
  • 871 Views
  • 3 replies
  • 0 likes
  • 871 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unsubscribed to all Mailing lists but still receive

I have unsubscribed to all Mailing lists for spotify but I keep receiving emails about playlists from hello@spotify.com at 5 am in the morning. Fix this issue please.

  • Newbie
  • I have unsubscribed to all Mailing lists for spotify but I keep receiving emails about playlists from hello@spotify.com at 5 am in the morning. Fix this issue please.
  • internetcafetwo
  • Newbie
  • 513 Views
  • 2 replies
  • 1 likes
  • 513 Views
  • 2 replies
  • 1 likes

codigo postal ZIP

Hola mi pregunta es que en mi cuenta en la parte de codigo postal no sale nada quisera saber si eso saldra despues o como pongo mi codigo postal

  • Newbie
  • Hola mi pregunta es que en mi cuenta en la parte de codigo postal no sale nada quisera saber si eso saldra despues o como pongo mi codigo postal
  • Leekid
  • Newbie
  • 20652 Views
  • 15 replies
  • 3 likes
  • 20652 Views
  • 15 replies
  • 3 likes

Confusing problem logging in

I have a problem logging in to spotify.com to manage my account. I have connected the account to my Facebook account and I can get there that way. The problem is that I am perfectly able to log in to the spotify application on different computers whe...

  • Newbie
  • I have a problem logging in to spotify.com to manage my account. I have connected the account to my Facebook account and I can get there that way. The problem is that I am perfectly able to log in to...
  • ferrisofficial
  • Regular
  • 375 Views
  • 1 replies
  • 0 likes
  • Login
  • 375 Views
  • 1 replies
  • 0 likes

Cannot login in the app but at the homepage.

I use huawei p9 and few days ago I started to using spotify. One day its logged me automatically out and since that im not able to logg in. I try to create a new account it shows me that Im offline. But im sending this message now. How it comes guys?

  • Newbie
  • I use huawei p9 and few days ago I started to using spotify. One day its logged me automatically out and since that im not able to logg in. I try to create a new account it shows me that Im offline. ...
  • ferrisofficial
  • Regular
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Another person is using my account

My music keeps being interrupted and I just noticed that another person is also using my account. I actually think spotify have mixed our two accounts together because all of the sudden it is a different birthdate when I check my account.

  • Newbie
  • My music keeps being interrupted and I just noticed that another person is also using my account. I actually think spotify have mixed our two accounts together because  all of the sudden it is a...
  • ferrisofficial
  • Regular
  • 689 Views
  • 2 replies
  • 0 likes
  • 689 Views
  • 2 replies
  • 0 likes

Solved!! Unable to add members to spotify Family

Hi, I recently added my girlfriend to my spotify family and it went fine. But now I would like to add my uncle. But when I go to the "manage my family" page, Tthere is no button or whatever to add a new member? What do I do? Im using a Mac running Yo...

  • Visitor
  • Hi,   I recently added my girlfriend to my spotify family and it went fine. But now I would like to add my uncle.  But when I go to the "manage my family" page, Tthere is no button or...
  • alfbaez
  • Casual Listener
  • 35842 Views
  • 92 replies
  • 5 likes
  • 35842 Views
  • 92 replies
  • 5 likes

**bleep** in the Community!

Hi folks, we want to let everyone know we're aware of the recent **bleep** attacks hitting the Spotify Community. We're working with Lithium on getting this issue under control as quickly as we can. Thank you for your patience while we work on stoppi...

  • Regular
  • Hi folks, we want to let everyone know we're aware of the recent **bleep** attacks hitting the Spotify Community.   We're working with Lithium on getting this issue under control as quickly as...
  • phan_times
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! not able to login to android app

So i can't login to the spotify android app. When i try to login it brings me to the home screen but right after it kicks me off and tells me that the password isn't right. While i know that my password is right because i can login to the website. Pl...

  • Newbie
  • So i can't login to the spotify android app. When i try to login it brings me to the home screen but right after it kicks me off and tells me that the password isn't right. While i know that my passw...
  • phan_times
  • Community Legend
  • 19583 Views
  • 1 replies
  • 0 likes
  • 19583 Views
  • 1 replies
  • 0 likes

Solved!! Username and password doesn't mach

When i want to log in my spotify acc i gave an error about username and password doesn't machI change my password but still doesn't workWhat should i do?

  • Newbie
  • When i want to log in my spotify acc i gave an error about username and password doesn't mach I change my password but still doesn't work What should i do?
  • phan_times
  • Community Legend
  • 718 Views
  • 1 replies
  • 0 likes
  • 718 Views
  • 1 replies
  • 0 likes

Superuser Contribution ERROR AL INICIAR SESION

HOLA! TENGO UNA CUENTA PREMIUM FAMILIAR, PERO NO LA PUEDO ABRIR EN NINGUNO DE MIS APARATOS, MANDA MENSAJE "ERROR AL INICIAR SESIÓN" YA RESTABLECI CONTRASEÑA MUCHAS VECES, ALGUIEN ME PUEDE AYUDAR?

  • Newbie
  • HOLA! TENGO UNA CUENTA PREMIUM FAMILIAR, PERO NO LA PUEDO ABRIR EN NINGUNO DE MIS APARATOS, MANDA MENSAJE "ERROR AL INICIAR SESIÓN" YA RESTABLECI CONTRASEÑA MUCHAS VECES, ALGUIEN ME PUEDE AYUDAR?
  • Lucia_RodCon
  • Newbie
  • 1179 Views
  • 2 replies
  • 0 likes
  • Account
  • 1179 Views
  • 2 replies
  • 0 likes

Solved!! how to change country account

i am logd in to spotify witw facebook i move to another countryi tried change the country from spotify accont but it not let mechange country from us only us appear in the pop up menu

  • Newbie
  • i am logd in to spotify witw facebook i move to another country i tried change the country from spotify accont  but it not let me change country from us only us appear in the pop up menu &nbs...
  • gordyy
  • Regular
  • 921 Views
  • 1 replies
  • 0 likes
  • 921 Views
  • 1 replies
  • 0 likes

Someone else is using my account

I was using my Spotify normally and suddenly someone starts to change the music I am listening and when I look al my playlists are gone and my family couldn’t use the premium account anymore. Because happened only once I thought the problem was over ...

  • Newbie
  •    I was using my Spotify normally and suddenly someone starts to change the music I am listening and when I look al my playlists are gone and my family couldn’t use the premium account any...
  • Luke
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes