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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1601 Views
  • 0 replies
  • 7 likes
  • Security
  • 1601 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445929 Views
  • 970 replies
  • 108 likes
  • Account
  • 445929 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199048 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199048 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108311 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108311 Views
  • 71 replies
  • 11 likes

How do I know which address is linked with my spotify account?

How do I know which address is linked with my spotify account and how do I change it?

  • Casual Listener
  • How do I know which address is linked with my spotify account and how do I change it?
  • IguanaSetup
  • Community Legend
  • 2653 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2653 Views
  • 6 replies
  • 0 likes

My username is a bunch of numbers

I just created a account but the username is a bunch of numbers

  • Newbie
  • I just created a account but the username is a bunch of numbers
  • sonnenstern0206
  • Casual Listener
  • 766 Views
  • 8 replies
  • 0 likes
  • 766 Views
  • 8 replies
  • 0 likes

Solved!! My band's name in all capital letters

Hi folks, I am kinda "desperately" looking for a recent answer to that question : knowing that my music is on Spotify via CD Baby (that doesn't allow to have your name in all caps), is there a way for me to change my name for all caps, on Spotify? It...

  • Casual Listener
  • Hi folks,   I am kinda "desperately" looking for a recent answer to that question : knowing that my music is on Spotify via CD Baby (that doesn't allow to have your name in all caps), is there...
  • YannickCremer
  • Casual Listener
  • 7133 Views
  • 2 replies
  • 0 likes
  • 7133 Views
  • 2 replies
  • 0 likes

HOW TO: add songs to a shared playlist?

Hi folks, A friend recently shared a playlist with me. While I can see the playlist, as it shows up in the messages, when I click on the playlist button on my android phone/tablet or the web-based spotify, it doesn't show up. In addition, when I clic...

  • Casual Listener
  • ...eb-based spotify, it doesn't show up. In addition, when I click on a song and select "add to playlist" option, this playlist doesn't show up.    Does he have to make the playlist public f...
  • Thuzacria
  • Newbie
  • 75093 Views
  • 5 replies
  • 1 likes
  • Account
  • 75093 Views
  • 5 replies
  • 1 likes

Solved!! Problems logging in with facebook

Hi, there is a problem with my account, when I try to log in with my facebook an error message shows up saying that an error ocurred when accessing this app.Someone help me please!

  • Casual Listener
  • Hi, there is a problem with my account, when I try to log in with my facebook an error message shows up saying that an error ocurred when accessing this app. Someone help me please!
  • hans-jürgen
  • Roadie
  • 2592 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 2592 Views
  • 4 replies
  • 0 likes

Solved!! Can't login to Spotify on Playstation 4

I can't login to Spotify on my Playstation 4 anymore. It worked once without problem, and after logging in, Spotify asked me to link it to my PSN account, which I did. Now when i've tried to login on subsequent tries, the application once more asks m...

  • Regular
  • I can't login to Spotify on my Playstation 4 anymore. It worked once without problem, and after logging in, Spotify asked me to link it to my PSN account, which I did. Now when i've tried to login on...
  • shaneybeebop
  • Newbie
  • 118146 Views
  • 37 replies
  • 6 likes
  • Account
    Login
  • 118146 Views
  • 37 replies
  • 6 likes

Waiting new bank card

My bank card was stolen, so my spotify was not payed cause I locked my card. New card is on way, but they want me to pay/update my payment details or they will cancel my account, but I don t have them yet as I m waiting for new card to arrive.. What ...

  • Newbie
  • My bank card was stolen, so my spotify was not payed cause I locked my card. New card is on way, but they want me to pay/update my payment details or they will cancel my account, but I don t have the...
  • Maxim
  • Spotify Star
  • 713 Views
  • 1 replies
  • 0 likes
  • 713 Views
  • 1 replies
  • 0 likes

Account logged in on 2 browsers

I've had an issue identicle to the one here https://community.spotify.com/t5/Ongoing-Issues/Spotify-skips-songs-or-starts-playing-a-random-playlist-without/idi-p/4364067 I would log in to the web player and noticed that there was already another brow...

  • Newbie
  • I've had an issue identicle to the one here   https://community.spotify.com/t5/Ongoing-Issues/Spotify-skips-songs-or-starts-playing-a-random-playlist-without/idi-p/4364067   I would log...
  • shift_r
  • Newbie
  • 1341 Views
  • 2 replies
  • 0 likes
  • Account
  • 1341 Views
  • 2 replies
  • 0 likes

dead post

This issue is resolved but I can’t delete my post. 

  • Newbie
  • This issue is resolved but I can’t delete my post. 
  • alyjewell
  • Regular
  • 300 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Updated payment, country not updated

I've recently moved back to Singapore and tried to change the country settings in my profile from US to Singapore. I have updated the payment method using Paypal linked to a Singapore credit card, and have discovered the following problem 1. On the a...

  • Casual Listener
  • I've recently moved back to Singapore and tried to change the country settings in my profile from US to Singapore. I have updated the payment method using Paypal linked to a Singapore credit card, an...
  • wieb_litz
  • Newbie
  • 397 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 397 Views
  • 2 replies
  • 0 likes

Can't access my account whatsoever!

I had created the account through Facebook years ago and have used it on a daily basis ever since and yesterday I opened the app on my Iphone and I was logged out. I went to log in with Facebook as I have done many times before and it says my usernam...

  • Newbie
  • I had created the account through Facebook years ago and have used it on a daily basis ever since and yesterday I opened the app on my Iphone and I was logged out. I went to log in with Facebook as I...
  • wbhoward03
  • Newbie
  • 2265 Views
  • 1 replies
  • 1 likes
  • 2265 Views
  • 1 replies
  • 1 likes

404 Error on login

Any ideas? On PC app btw I Don't have a facebook so how would I be able to fix this?Without making one...

  • Casual Listener
  • Any ideas? On PC app btw   I Don't have a facebook so how would I be able to fix this? Without making one...
  • TripleRX
  • Casual Listener
  • 630 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 630 Views
  • 2 replies
  • 0 likes

Who here has been hacked?

Today I was listening to music on my phone, and all of the sudden my music kept pausing by itself. After repeatingly unpausing the music after it keeps pausing, all the sudden latino music started blasting through my headphones. I check the "other de...

  • Newbie
  • Today I was listening to music on my phone, and all of the sudden my music kept pausing by itself. After repeatingly unpausing the music after it keeps pausing, all the sudden latino music started bl...
  • the_cp
  • Regular
  • 298 Views
  • 1 replies
  • 0 likes
  • Security
  • 298 Views
  • 1 replies
  • 0 likes

bug or hacked account

There is an annoying bug with my account,playlists of "erindavis23" can be found almost daily in my "Recently Played" feed, but I have NEVER played one of them.Even if Spotify hasn't been used for several days, playlists of "erindavis23" can be found...

  • Visitor
  • There is an annoying bug with my account, playlists of "erindavis23" can be found almost daily in my "Recently Played" feed, but I have NEVER played one of them. Even if Spotify hasn...
  • SuperCanine
  • Newbie
  • 406 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 406 Views
  • 4 replies
  • 0 likes

Superuser Contribution Artist name did not carry over from DistroKid

Hi, I recently released an album via DistroKid Band name: "NIGHT" Album name: "Bold" and just received a link confirming that it went live on Spotify. When I went to the link live on Spotify I noticed that the name had been changed to "Night." which ...

  • Newbie
  •   Hi, I recently released an album via DistroKid Band name: "NIGHT" Album name: "Bold" and just received a link confirming that it went live on Spotify. When I went to the link live on Spo...
  • suchluck
  • Casual Listener
  • 8345 Views
  • 8 replies
  • 0 likes
  • Account
  • 8345 Views
  • 8 replies
  • 0 likes

impossible to change country and credit card

Hello, I have a premium account and I moved countries from Belgium to France but cannot change my country profile and my payment information online i tried to follow the change country guide and it works until the point where I input my French paymen...

  • Newbie
  • Hello,   I have a premium account and I moved countries from Belgium to France but cannot change my country profile and my payment information online   i tried to follow the change coun...
  • 173 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 173 Views
  • 0 replies
  • 0 likes

Double payment requests

I just paid my Spotify account on September 5th...NOW I get an email that my account is due on September 24th...what gives? Order IDDateProduct descriptionPrice 107999747010 2012-09-05 1 month of Spotify Unlimited $4.99

  • Casual Listener
  • I just paid my Spotify account on September 5th...NOW I get an email that my account is due on September 24th...what gives?   Order ID Date Product description Price 1079997...
  • LISADIANE1967
  • Newbie
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

Account Statistics / Information

Deletation songs in the sudden way

  • Newbie
  • Deletation songs in the sudden way
  • Maxim
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Account Hacked and premium family subscription set up

My account was evidently hacked and they were allowed to add the family subscription to it without my authorisation. How can you prevent this from happening in future and how to I put my subscription back to just premium? I have changed my password b...

  • Newbie
  • My account was evidently hacked and they were allowed to add the family subscription to it without my authorisation. How can you prevent this from happening in future and how to I put my subscription...
  • Hubo
  • Community Legend
  • 1154 Views
  • 6 replies
  • 0 likes
  • 1154 Views
  • 6 replies
  • 0 likes

Cant login in my account because of facebook

I am blocked on facebook so i can log in on my account, that wasnt a big issue because all my account were already logged in..But someone got in my account and logout from everywhere...hes been creating and deleting playlists i cant log in with my us...

  • Newbie
  • I am blocked on facebook so i can log in on my account, that wasnt a big issue because all my account were already logged in.. But someone got in my account and logout from everywhere...hes been cre...
  • vinjski
  • Gig Goer
  • 317 Views
  • 1 replies
  • 0 likes
  • Login
  • 317 Views
  • 1 replies
  • 0 likes