Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi,I have connected my facebook with spotify, but i still got a username with a lot of numbers. Does anyone know how to change that?
somebody has logged in to my account and randomly started playing music,i'm sure it's not one of my relatives and i've changed my password and also logged out everybody on my account, but the other device didn't seem to bothered by it and kept playin...
Hallo Ich habe vor kurzen meine E-mail Adresse in Facebook geaendert aber leider uebernimmt Spotify das nicht... Unter mein Konto bei Spotify steht immernoch meine alte E-mail Adresse (auf die ich keinen Zugriff mehr habe).Mein Problem ist jetzt, das...
What does this mean? I'm not abroad and haven't been abroad, all I did was reset my password, can anyone help
How to find out who is the owner of our familly's Family account?
Hi there, I am wondering if Spotify Premium were to be purchased on a newly created Spotify account if that (now Premium) account would be able to be merged with a previously existing Spotify/Facebook account. Thanks!
Made my spotify account when on holiday now I can' use it in my country.
So i made a new account and I want to connect it to facebook. How do i delete my previous account?
I have bought the Student Premium subscription that includes the hulu, but my account for Spotify is locked, and the email I have used to create this account is no longer existant, so, I am basically just paying for Hulu. Any help?
Not sure when this happened , but one day I found my favorites list to be gone which is a real shame because I would listen to it regularly and I've been adding songs to it ever since 2013. Is there any way to fix this? T.
I've had Spotify premium since 22/03/16 and ever since I've been charged $11.99 per month by Spotify and $14.99 per month by Apple. Does anyone know how I can get a refund from Apple? I have tried but they have only refunded me for 2 months and refus...
So accidentally I logged out of Spotify on my phone. I have had the premium service for about 3 months now. The email address that I used to register has since been cancelled due to massive spam and letters from Africa asking for free money. I never ...
i got trouble with my playlists were suddenly faded after i reset my password and when i signed it in anymore then the account is just turned out like a new account. i thought i didnt try to make a new account instead intentionally only attempted to ...
Whenever I log in to spotify, it says that I have to either update my profile for the country I am in, or upgrade to premium. I updated the country to match my IP, and it wouldn't work. Then, I upgraded to premium, and that doesn't work either. It wo...
What should I do if the payment slip is not displayed?
Hello, I recently created a new spotify account to purchase Spotify premium. I entered in all my information correctly but for some crazy reason when I chose the username "Triznok", spotify decided to just give me this user instead: r05mgsze3n1mcjd0j...
Hello, just a few things up front on my situation. I just made this username so I could make a thread here. My problem is that I can't figure out my username/password for the account I had and could log into, with premium, just a few days ago. I logg...
Hello, I purchase Spotify Premium, with the new year's promotion, (the 3 months subscription for $0.99), it was working fine but after about two weeks my account become free. - I try to logout and login again in several occasions but it still does no...
After getting a new phone i will have no acces to my account to start spotify.I have spotify premium and i am the admin. Tried to get a new passwordBut it does not work.
Hello... Most ads I receive are the more generic national ads but sometimes I recieve ads that seem to be targeted to my location. Problem is, the ads seem to think I live in Raleigh, NC even though I live in Georgia. Can someone tell me why Spotify ...