Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80383 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653776 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734195 Views
18 replies
29 likes
Sounds a bit crazy but I created a premium account a litte while ago, and tried logging into my computer but couldnt remember my email. I requested a new password from my username, which was a bunch of letters and numbers, but I never recieved an ema...
Sounds a bit crazy but I created a premium account a litte while ago, and tried logging into my computer but couldnt remember my email. I requested a new password from my username, which was a bunch ...
Spotify
1032 Views
4 replies
0 likes
I have no trouble logging into the Spotify iOS app or the spotify.com, using my email address and password. But the desktop app will not accept those log in credentials. I tried removing and reinstalling the desktop application and I changed my passw...
I have no trouble logging into the Spotify iOS app or the spotify.com, using my email address and password. But the desktop app will not accept those log in credentials. I tried removing ...
Spotify Star
399 Views
1 replies
0 likes
I no longer have access to the email address used when i set up my premium subscription. i now cant log back in any ideas? i dont want to create a new account as already paying for the other one and have couple of years of playlists etc set up....
I no longer have access to the email address used when i set up my premium subscription. i now cant log back in any ideas? i dont want to create a new account as already paying for the other one and ...
Spotify
346 Views
1 replies
0 likes
I created an account using an email that was eventually deleted. How do I cancel the account? Is there a number I can call?
I created an account using an email that was eventually deleted. How do I cancel the account? Is there a number I can call?
Spotify
340 Views
1 replies
0 likes
I forgot my password for my account and have tried multiple time for several days to reset the password through my email and I am not receiving the email code to reset it. I keep refreshing my email and checking the spam folder and still do not have ...
I forgot my password for my account and have tried multiple time for several days to reset the password through my email and I am not receiving the email code to reset it. I keep refreshing my email ...
Spotify Legend
580 Views
1 replies
0 likes
Hi! I have created a shared playlist with an account that I do not use anymore. However, I would like to transfer the playlist to my new account. Are you able to help?
Hi! 🙂 I have created a shared playlist with an account that I do not use anymore. However, I would like to transfer the playlist to my new account. Are you able to help...
Spotify Star
874 Views
1 replies
0 likes
hello,i have a spotify premium being used on a Sonos and Spotify mobile.my username is fekish30 Now i have a new mobile, but it says that such account doesnt exists and thus i cannot login. Any ideas please on what to do?
hello, i have a spotify premium being used on a Sonos and Spotify mobile. my username is fekish30 Now i have a new mobile, but it says that such account doesnt exists and thus i cannot log...
Casual Listener
781 Views
2 replies
0 likes
Yesterday I upgraded my account to premium, also got a receipt for the order. Still, I''m not listed as premium member on my Iphone and I cannot use the premium features. What to do? Also, I can not log in from my computer. Nothing happens when I ent...
Yesterday I upgraded my account to premium, also got a receipt for the order. Still, I''m not listed as premium member on my Iphone and I cannot use the premium features. What to do?  ...
Community Legend
466 Views
1 replies
0 likes
I Try Sign in In the app But Email Which I use to login Can not be found ,Please give me a solution, Because at this time I can only login using username.
I Try Sign in In the app But Email Which I use to login Can not be found ,Please give me a solution, Because at this time I can only login using username.
Spotify Legend
383 Views
1 replies
0 likes
Every time I try singing in a little pop up message says Enjoying your trip? To listen abroad more than 14 days tell us where your at at Spotify.com
Every time I try singing in a little pop up message says Enjoying your trip? To listen abroad more than 14 days tell us where your at at Spotify.com
Moderator
433 Views
1 replies
0 likes
I'm moving from my previous address and have bought a new Spotify Premium at 1/7/18. But i cant log in. I´m rejected with the message that my sSpotify is used by someone else. Apparently, Spotify think I´m still using my previous address.I have delet...
I'm moving from my previous address and have bought a new Spotify Premium at 1/7/18. But i cant log in. I´m rejected with the message that my sSpotify is used by someone else. Apparently, Spotify thi...
560 Views
0 replies
0 likes
When I try to login to spotify with my email and password, it does not let me. Spotify only lets me sign in using my Facebook credentials. I am trying to listen to music at work, and I cannot use facebook at work so I am not able to login to spotify....
When I try to login to spotify with my email and password, it does not let me. Spotify only lets me sign in using my Facebook credentials. I am trying to listen to music at work, and I cannot use fac...
Spotify Legend
777 Views
1 replies
0 likes
Ich habe, warum auch immer 2 Accounts/Doppelaccounts! Ich hatte leider fuer den weniger genutzten/falschen und mir nicht richtig gelaeufigen Account "karstensteinke" die Aktion 12 Monate fuer 10 frei geschaltet, da dies nur ueber Web und nicht in der...
Ich habe, warum auch immer 2 Accounts/Doppelaccounts! Ich hatte leider fuer den weniger genutzten/falschen und mir nicht richtig gelaeufigen Account "karstensteinke" die Aktion 12 Monate fu...
235 Views
0 replies
0 likes
I'm adding my Facebook username and password and I keep getting an error - it goes into the interface and then goes back to the login screen with an error "this username or password is incorrect (error code: 3). This worked yesterday fine, why wouldn...
I'm adding my Facebook username and password and I keep getting an error - it goes into the interface and then goes back to the login screen with an error "this username or password is incorrect (err...
Casual Listener
268 Views
1 replies
0 likes
it's auto select my country is US ,but I'm live in Thailand. How I can change without pay somthing in payment method.
it's auto select my country is US ,but I'm live in Thailand. How I can change without pay somthing in payment method.
Community Legend
283 Views
1 replies
0 likes
I went offline in the android app then got logged out, now i cant log back in
I went offline in the android app then got logged out, now i cant log back in
Spotify
359 Views
1 replies
0 likes
Ive gotten an email saying my email has been changed to some yopmail account. This was not me. How do i get it back?
Ive gotten an email saying my email has been changed to some yopmail account. This was not me. How do i get it back?
Spotify Star
1643 Views
8 replies
0 likes
Is there a way to fully reset my account like its brand new again so I have no artists songs or playlists followed or saved I want to start all over my library is 100 percent full
Is there a way to fully reset my account like its brand new again so I have no artists songs or playlists followed or saved I want to start all over my library is 100 percent full
Spotify Star
246 Views
1 replies
0 likes
The birthday on my account is wrong. It says I can only edit it on Facebook, yet the birthday on my Facebook account is correct. Help appreciated!
The birthday on my account is wrong. It says I can only edit it on Facebook, yet the birthday on my Facebook account is correct. Help appreciated!
Spotify Legend
431 Views
1 replies
0 likes
ive been using spotify premium for a while now and havent had to put in a password. Just recently it asked me for a password and have forgotten it. I then clicked on log in by facebook and when it went through my library was completely gone. Now when...
ive been using spotify premium for a while now and havent had to put in a password. Just recently it asked me for a password and have forgotten it. I then clicked on log in by facebook and when it we...
282 Views
0 replies
0 likes
