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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • TΛLΛ
  • Newbie
  • 259238 Views
  • 497 replies
  • 32 likes
  • Account
    Free
  • 259238 Views
  • 497 replies
  • 32 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12929 Views
  • 6 replies
  • 11 likes
  • Security
  • 12929 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528508 Views
  • 989 replies
  • 113 likes
  • Account
  • 528508 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127916 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127916 Views
  • 74 replies
  • 12 likes

Superuser Contribution I can´t login to my Spotify account with my username or email address

HiPlease help.I can´t log in to my Spotify account with my username or email address. Program claims that i have wrong username or password. When i reset my password in a new password the app still tells me it's wrong. I´m still paying for Sotify fam...

  • Casual Listener
  • Hi Please help. I can´t log in to my Spotify account with my username or email address. Program claims that i have wrong username or password. When i reset my password in a new password the ap...
  • marittek
  • Casual Listener
  • 854 Views
  • 2 replies
  • 0 likes
  • 854 Views
  • 2 replies
  • 0 likes

Solved!! online family account

We have had Spotify Family for a while now and all 5 of us are online. However only 1 of us can listen online. Is this the normal modus operandi? I thought it would be possible for all of us to listen to our own music online? Anybody have a tip on ho...

  • Casual Listener
  • We have had Spotify Family for a while now and all 5 of us are online. However only 1 of us can listen online. Is this the normal modus operandi? I thought it would be possible for all of us to liste...
  • phan_times
  • Community Legend
  • 630 Views
  • 5 replies
  • 0 likes
  • 630 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unsubscribed?

Had an email this morning from Spotify saying my latest payment hadn't gone thru. Only reason I can think of is I have recently changed network providers? As there is money in the account and card details are correct. Anyway I logged in and updated m...

  • Casual Listener
  • Had an email this morning from Spotify saying my latest payment hadn't gone thru. Only reason I can think of is I have recently changed network providers? As there is money in the account and card de...
  • TheJoJo1976
  • Casual Listener
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect - Multiple Speakers/Devices

Hi,i've a question for the community. I've spotify premium and use it with sonos. From time to time I want to listen something locally on the phone, this makes sonos stop playing. Okay, no problem. If I upgrade to family and don't want to use differe...

  • Casual Listener
  • Hi, i've a question for the community. I've spotify premium and use it with sonos. From time to time I want to listen something locally on the phone, this makes sonos stop playing. Okay, no problem....
  • MacEnno
  • Casual Listener
  • 30895 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 30895 Views
  • 6 replies
  • 0 likes

Enjoying your trip? To listen abroad for more than 14 days.

Gets this error: Enjoying your trip? To listen abroad for more than 14 days.When trying to log in to my phone, even my account is registered in the country im in. Please help

  • Newbie
  • Gets this error: Enjoying your trip? To listen abroad for more than 14 days. When trying to log in to my phone, even my account is registered in the country im in. Please help
  • hyperhelium
  • Casual Listener
  • 4442 Views
  • 5 replies
  • 4 likes
  • 4442 Views
  • 5 replies
  • 4 likes

Minhas músicas desapareceram!

Outro dia, enquanto ouvia do desktop, minha música foi interrompida e deu lugar a Despacito sendo tocado do iPhone de algum outro usuário. Ok, acreditei que fosse um erro, voltei a dar play nas minhas músicas e não aconteceu de novo.Hoje fui tocar mi...

  • Casual Listener
  • Outro dia, enquanto ouvia do desktop, minha música foi interrompida e deu lugar a Despacito sendo tocado do iPhone de algum outro usuário. Ok, acreditei que fosse um erro, voltei a dar play nas minha...
  • t0rug0
  • Newbie
  • 3765 Views
  • 4 replies
  • 2 likes
  • Account
  • 3765 Views
  • 4 replies
  • 2 likes

Solved!! Can't create an artist account

Hi, I have some singles and an album on Spotify through TuneCore. I have been trying to create an artist account in order to manage the artwork on my artist page as advised on TuneCore (http://help.tunecore.com/app/answers/detail/a_id/306/~/setting-u...

  • Casual Listener
  • Hi,   I have some singles and an album on Spotify through TuneCore. I have been trying to create an artist account in order to manage the artwork on my artist page as advised on TuneCore (http...
  • Sunshine_smiles
  • Newbie
  • 9847 Views
  • 16 replies
  • 0 likes
  • Account
  • 9847 Views
  • 16 replies
  • 0 likes

Weird layout

So I am not even going to lie, I tried an unreliable source, to download spotify premium for free. Once it downloaded and failed to install, I noticed my first account was in a strange and unfamiliar layout, where you didnt even have a library, it wa...

  • Casual Listener
  • So I am not even going to lie, I tried an unreliable source, to download spotify premium for free. Once it downloaded and failed to install, I noticed my first account was in a strange and unfamiliar...
  • IHtwenty
  • Newbie
  • 622 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Unlimited
  • 622 Views
  • 1 replies
  • 0 likes

Just Made An Account

I just downloaded Spotify and I was choosing the artists I liked at the first screen and I accidentally clicked on "finish" when I wasn't finished. The reason this is so important to me to get back to this screen is because it was suggesting artists ...

  • Newbie
  • I just downloaded Spotify and I was choosing the artists I liked at the first screen and I accidentally clicked on "finish" when I wasn't finished. The reason this is so important to me to get back t...
  • Noah
  • Spotify Star
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Premium not working

Hi, my premium doesn't seem to work on my phone even though i have it. What's the problem?

  • Newbie
  • Hi, my premium doesn't seem to work on my phone even though i have it. What's the problem?
  • madmadmaaaaad
  • Newbie
  • 734 Views
  • 3 replies
  • 0 likes
  • 734 Views
  • 3 replies
  • 0 likes

Problemes reconnaissance de compte premium

Bonjour j'ai creer un compte famillial et j'ai un problemes avec celui-ci. En effet sur mon compte a moi ( je suis le gestionnaire ) il ne reconnais pas mon acces premium. Cependant sur le compte de mes 2 freres il reconnais leur premium et tout fonc...

  • Newbie
  • Bonjour j'ai creer un compte famillial et j'ai un problemes avec celui-ci.  En effet sur mon compte a moi ( je suis le gestionnaire ) il ne reconnais pas mon acces premium. Cependant sur le comp...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Suddenly songs from playlist are "not supported on your country"

Hi,I have a premium account because I travel on business each week an thought it is a good way to listen to music. Now I realize that songs all of a sudden that have worked before in my playlist, make problems now in some countries and dont work anym...

  • Visitor
  • Hi, I have a premium account because I travel on business each week an thought it is a good way to listen to music. Now I realize that songs all of a sudden that have worked before in my playlist, m...
  • xavierdevynck
  • Newbie
  • 592 Views
  • 2 replies
  • 0 likes
  • 592 Views
  • 2 replies
  • 0 likes

Signed up for 30day trial

Hi I signed up for the 30 day trial as advertised and my account is showing only 7 days. How can I fix this?

  • Newbie
  • Hi I signed up for the 30 day trial as advertised and my account is showing only 7 days. How can I fix this? 
  • nataliebelsha
  • Regular
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

"Rejoin Premium for 3 months for 9.99" - overcharged using gift card.

Have been getting emails from Spotify to 'Rejoin Premium for 3 months for 9.99'. So I rushed to sign up yesterday since the offer expired on 12/31 - followed my email link, clicked the '9.99/3 months' banner, logged in to my existing account, paid wi...

  • Casual Listener
  • Have been getting emails from Spotify to 'Rejoin Premium for 3 months for 9.99'. So I rushed to sign up yesterday since the offer expired on 12/31 - followed my email link, clicked the '9.99/3 months...
  • Samuel31
  • Newbie
  • 26348 Views
  • 6 replies
  • 3 likes
  • Premium
  • 26348 Views
  • 6 replies
  • 3 likes

Someone hacked my account and deleted all my playlists

Hi,Someone hacked in to my account a few days ago, and i already changed my password and pressed the 'log out on all accounts' buttom at the settings page. But unfortunately, this person is still using my account and deleted all my playlists. Can you...

  • Newbie
  • Hi, Someone hacked in to my account a few days ago, and i already changed my password and pressed the 'log out on all accounts' buttom at the settings page. But unfortunately, this person is still u...
  • teosum
  • Regular
  • 544 Views
  • 2 replies
  • 0 likes
  • Security
  • 544 Views
  • 2 replies
  • 0 likes

Account Hacked

Please help me! Im a premium customer my username is cingq, the email address registered is . I have been trying to access my account but seems someone else's profile is in my account. I see his name, but when I reset the password my email is linked ...

  • Newbie
  • Please help me! Im a premium customer my username is cingq, the email address registered is <removed sensitive information>. I have been trying to access my account but seems someone else's pro...
  • teosum
  • Regular
  • 564 Views
  • 2 replies
  • 0 likes
  • Account
  • 564 Views
  • 2 replies
  • 0 likes

Error code 040

Spoiler (Highlight to read) I can't log in since two days and I don't know why...

  • Newbie
  •   I can't log in since two days and I don't know why... 
  • Noah
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Login
  • 496 Views
  • 1 replies
  • 0 likes

Spotify security issues with premium service - Beware-

I have had some serious issues and figured I would include them here since email response is very poor with spotify support. I have included my correspondence below so that others can take precautions that this does not happen to them. I used their c...

  • Newbie
  •         I have had some serious issues and figured I would include them here since email response is very poor with spotify support.   I have included my correspondence...
  • teosum
  • Regular
  • 2616 Views
  • 3 replies
  • 3 likes
  • Security
  • 2616 Views
  • 3 replies
  • 3 likes

My playlists and family subscription have disappeared

I was listening to music and another song I'd never heard of overided what I was playing. Then my app kicked me out. So I logged back in and all of my playlists were gone and it wasn't registering that I have or ever had a premium or family subscript...

  • Visitor
  • I was listening to music and another song I'd never heard of overided what I was playing. Then my app kicked me out. So I logged back in and all of my playlists were gone and it wasn't registering th...
  • Noah
  • Spotify Star
  • 448 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 448 Views
  • 1 replies
  • 0 likes