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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88362 Views

9 replies

2 likes

Account
Login
  • 88362 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

744905 Views

13 replies

4 likes

Account
  • 744905 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756799 Views

18 replies

29 likes

  • 756799 Views
  • 18 replies
  • 29 likes

Trasladar mis playlist de mi antigua cuenta a mi nueva cuenta

mi correo electronico fue deshabilitado entonces no pueden enviarme la invitacion del plan familiar, asi que cree una nueva cuenta pero quiero saber si puedo mover mis playlist a mi nueva cuenta

Visitor

mi correo electronico fue deshabilitado entonces no pueden enviarme la invitacion del plan familiar, asi que cree una nueva cuenta pero quiero saber si puedo mover mis playlist a mi nueva cuenta &nb...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Playlists and Subscription gone... log in with facebook still nothing

Okay so my spotify logged out. I went to log back in on the computer and it logged in but it did not have any of my playlists or spotify premium and it looked like a whole differetn account but it had the same picture. I then looked for my account by...

Newbie

Okay so my spotify logged out. I went to log back in on the computer and it logged in but it did not have any of my playlists or spotify premium and it looked like a whole differetn account but it ha...

Grace9116

Newbie

405 Views

1 replies

0 likes

Account
Free
Login
Other
Premium
Subscription
  • 405 Views
  • 1 replies
  • 0 likes

my account has been disabled

hi my account has been disabled and i would really like it back. please just give me a free subscription account so that i can get my account back.

Newbie

hi my account has been disabled and i would really like it back. please just give me a free subscription account so that i can get my account back.

Nightslash360

Roadie

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Deleted old email and dont know password

I deleted my email a loooong time ago, that I created for my spotify account and created a new one. But now I'm trying to log into hulu that is connected with my spotify account and I can't because I don't remember my password but I also can't reset ...

Newbie

I deleted my email a loooong time ago, that I created for my spotify account and created a new one. But now I'm trying to log into hulu that is connected with my spotify account and I can't because I...

Noah

Spotify Star

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Another account listed as creator of my playlists/songs not on my playlist

My playlists show that they were created by someone else. I can't figure out how to change it. Also, if I'm playing a playlist that should belong to me, songs that aren't on the playlist keeping playing. I would like to get my lists back and whoever ...

Newbie

My playlists show that they were created by someone else. I can't figure out how to change it. Also, if I'm playing a playlist that should belong to me, songs that aren't on the playlist keeping play...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Cobrado sem assinatura

Boa noite, pessoal! Seguinte... tentei assinar o plano universitario. Inseri meus dados e o numero do cartao. Porem, ao anexar os documentos necessarios para esse tipo de plano, minha internet estava com problemas e a pagina acabou saindo. Voltei, re...

Newbie

Boa noite, pessoal! Seguinte... tentei assinar o plano universitario. Inseri meus dados e o numero do cartao. Porem, ao anexar os documentos necessarios para esse tipo de plano, minha internet estava...

331 Views

0 replies

0 likes

Account
Premium
Subscription
  • 331 Views
  • 0 replies
  • 0 likes

Plano familiar

Cadastrei o plano familiar em um e-mail xEnviei convite pra uma conta yPerdi a senha e o e-mail do titular do plano familiar x Como faco agora? Quero enviar o convite do plano familiar pra um amigo mas nao sei qual e-mail nem a senha do meu titular.

Newbie

Cadastrei o plano familiar em um e-mail x Enviei convite pra uma conta y Perdi a senha e o e-mail do titular do plano familiar x   Como faco agora? Quero enviar o convite do plano familiar p...

327 Views

0 replies

0 likes

Account
Premium
  • 327 Views
  • 0 replies
  • 0 likes

I want to remain linked to facebook but also have the option to sign in with a password

Is there anyway to have both options on the same account? I don't want to have to log in to facebook on my company computer every time I open spotify.

Newbie

Is there anyway to have both options on the same account?  I don't want to have to log in to facebook on my company computer every time I open spotify.

carl_harris

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Sou brasileiro e meu Spotifay esta em Frances

Tenho que mudar o pais da configuracao para Brasil, pois esta na franca e nao consigo aceitar meu convite premiumAlguem pode me ajudar ??

Newbie

Tenho que mudar o pais da configuracao para Brasil, pois esta na franca e nao consigo aceitar meu convite premium Alguem pode me ajudar  ??

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
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Unable to change password when linked to facebook

I've been made aware that my spotify premium account details have been leaked online however when I try and reset my password it says it's linked to facebook (which isn't leaked). This would be fine however I can still log in to spotify account using...

Newbie

I've been made aware that my spotify premium account details have been leaked online however when I try and reset my password it says it's linked to facebook (which isn't leaked).  This would be...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Storage settings

I have now switched the storage settings to save to my SD card instead of my internal storage on my phone. I did this both inside the app and via the android app manager. But when I check my storage, it shows that spotify is still on my internal stor...

Newbie

I have now switched the storage settings to save to my SD card instead of my internal storage on my phone. I did this both inside the app and via the android app manager. But when I check my storage,...

carl_harris

Roadie

1948 Views

5 replies

0 likes

Other
  • 1948 Views
  • 5 replies
  • 0 likes

Spotify did withdraw money from card.

I did try create student account premium, 2 times. After I did detect, Spotify did withdraw 7.11 TL 2 times. Total 14.22 TL did Withdraw. I didn't cant create student account and I dont want student account. I using 30 day try version. I want pay bac...

Casual Listener

I did try create student account premium, 2 times. After I did detect, Spotify did withdraw 7.11 TL 2 times. Total 14.22 TL did Withdraw. I didn't cant create student account and I dont want stu...

carl_harris

Roadie

1009 Views

3 replies

0 likes

Free
Login
  • 1009 Views
  • 3 replies
  • 0 likes

https://community.spotify.com/t5/Accounts/1866-279-7597-Tomtom-Customer-service-Tomtom-Customer-serv

https://community.spotify.com/t5/Accounts/1866-279-7597-Tomtom-Customer-service-Tomtom-Customer-service/m-p/4260383https://community.spotify.com/t5/Accounts/1866-279-7597-Tomtom-Customer-service-Tomtom-Customer-service/m-p/4260383https://community.sp...

Regular

https://community.spotify.com/t5/Accounts/1866-279-7597-Tomtom-Customer-service-Tomtom-Customer-service/m-p/4260383 https://community.spotify.com/t5/Accounts/1866-279-7597-Tomtom-Customer-service-...

286 Views

0 replies

0 likes

Account
Other
Premium
Subscription
  • 286 Views
  • 0 replies
  • 0 likes

Problemas con Plan Familiar Premium

He pagado la Plan Familiar Premium, agregue a mi madre y al momento de iniciar secion le decia que no tenia cuenta en spotify, volvimos a registrar y votaba la pagina diciendo que su mail ya estaba registrado, volvimos a entrar y volvia a marcar que ...

Newbie

He pagado la Plan Familiar Premium, agregue a mi madre y al momento de iniciar secion le decia que no tenia cuenta en spotify, volvimos a registrar y votaba la pagina diciendo que su mail ya est...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Account

Hi there, i logged out out of my Spotify and now can’t remember my email/username or password for the account I pay for so I don’t know how to log into the account and don’t want to keep paying it if I can’t use it but can’t cancel it without those d...

Newbie

Hi there,   i logged out out of my Spotify and now can’t remember my email/username or password for the account I pay for so I don’t know how to log into the account and don’t want to keep pay...

Tom

Community Legend

346 Views

1 replies

0 likes

Account
Login
  • 346 Views
  • 1 replies
  • 0 likes

Account Disabled

So I paid for premium on a credit card that was canceled. I then repurchased premium for an entire year on a different card. My account was fine for about a week, but I received an email saying my account was disabled. I am not sure what to do to eit...

Casual Listener

So I paid for premium on a credit card that was canceled. I then repurchased premium for an entire year on a different card. My account was fine for about a week, but I received an email saying ...

alexrogers18

Casual Listener

370 Views

2 replies

0 likes

  • 370 Views
  • 2 replies
  • 0 likes

Someone was using my account, removed my playlists

Hey. Someone took control over my account. I dont really mind that he was listening to anything, I've already changed my password so he can't log in anymore. The problem is that he also removed my playlists. Is there any way to rollback everything he...

Newbie

Hey. Someone took control over my account. I dont really mind that he was listening to anything, I've already changed my password so he can't log in anymore. The problem is that he also removed my pl...

248 Views

0 replies

0 likes

Account
  • 248 Views
  • 0 replies
  • 0 likes

disabled account help !!!!!

Hey I deactivted my facebook profile, and created a new spotify user with my old facebooks email.When i log in on the spotify app for mac it reactivates my facebook profile, but not if i log in on web player or my phones app. How can i log in on the ...

Gig Goer

Hey   I deactivted my facebook profile, and created a new spotify user with my old facebooks email. When i log in on the spotify app for mac it reactivates my facebook profile, but not if i l...

263 Views

0 replies

0 likes

Account
  • 263 Views
  • 0 replies
  • 0 likes

Merging Facebook account and email account

So I have had Spotify premium for years now and I created my account through Facebook. Now I would like to be a key to log in through a username and password without going through Facebook. I have already created a new account through my email. I am ...

Visitor

So I have had Spotify premium for years now and I created my account through Facebook. Now I would like to be a key to log in through a username and password without going through Facebook. I have al...

339 Views

0 replies

0 likes

Account
Login
  • 339 Views
  • 0 replies
  • 0 likes

Premium account bij spotify is ineens omgezet naar een free abonnement. Via KPN premium. En nu?

Ik heb geen account via fb. Via de KPN spotify premium. Van de ene op de andere dag is het omgezet naar een free abonnement. Heb de site al bekeken om oplossing te zoeken, maar kom niet verder. Wat te doen?

Newbie

Ik heb geen account via fb. Via de KPN spotify premium. Van de ene op de andere dag is het omgezet naar een free abonnement. Heb de site al bekeken om oplossing te zoeken, maar kom niet verder. Wat t...

590 Views

0 replies

0 likes

Premium
  • 590 Views
  • 0 replies
  • 0 likes