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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4023 Views
  • 0 replies
  • 9 likes
  • Security
  • 4023 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462053 Views
  • 974 replies
  • 110 likes
  • Account
  • 462053 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204472 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204472 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112449 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112449 Views
  • 72 replies
  • 12 likes

NO ME RESPERARON LA PROMOCION DE 3 MESES POR $99

YA FUI USUARIO PREMIUM , PERO CANCELE MI SUSCRIPCION , AL USAR SPOTIFY FREE ME APARECIA UN MENSAJE QUE REGRESARA A PREMIUM Y ME DARIAN UNA PROMOCIO DE $99 POR TRES MESES, PERO ME DOY CUENTA QUE ESA PROMOCION NO ME LA RESPETARON QUE PUEDO HACER.

  • Casual Listener
  • YA FUI USUARIO PREMIUM , PERO CANCELE MI SUSCRIPCION , AL USAR SPOTIFY FREE ME APARECIA UN MENSAJE QUE REGRESARA A PREMIUM Y ME DARIAN UNA PROMOCIO DE $99 POR TRES MESES, PERO ME DOY CUENTA QUE ESA P...
  • andrepaovar
  • Newbie
  • 1163 Views
  • 5 replies
  • 1 likes
  • Premium
  • 1163 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution PLaylist disapear

Dear Sir'sI need help because all my playlist disapear in all platforms (Android and PC)?!? Best regards,David Pinto

  • Casual Listener
  • Dear Sir's I need help because all my playlist disapear in all platforms (Android and PC)?!?   Best regards, David Pinto 
  • DaniloMasca
  • Newbie
  • 643 Views
  • 4 replies
  • 0 likes
  • 643 Views
  • 4 replies
  • 0 likes

Spotify account hacked

Hey guys, since yesterday, while i was listening to music, all of a sudden it changed and kept changing. After a mind**bleep**ed bikeride home i looked at my account and all my playlists are gone and all of a sudden i’m a iggea azilia fan or whatever...

  • Regular
  • Hey guys, since yesterday, while i was listening to music, all of a sudden it changed and kept changing. After a mind**bleep**ed bikeride home i looked at my account and all my playlists are gone and...
  • mr-pepito
  • Regular
  • 354 Views
  • 2 replies
  • 0 likes
  • Account
  • 354 Views
  • 2 replies
  • 0 likes

2 accounts

Hi there, I am having a problem as I have logged out of my premium account and as I am trying to log back in it is taking me into my original free account that is connected to my FB, is it possible two can be linked to one email and if so how do I ge...

  • Casual Listener
  • Hi there, I am having a problem as I have logged out of my premium account and as I am trying to log back in it is taking me into my original free account that is connected to my FB, is it possible t...
  • allanawilson
  • Casual Listener
  • 665 Views
  • 2 replies
  • 0 likes
  • Account
  • 665 Views
  • 2 replies
  • 0 likes

Superuser Contribution My password is displayed as my username

I realize that we cant change our username. I usually connect via facebook but after purchasing a new phone and connecting via said manner my username is no longer the one that i have on facebook but instead my password. If i connect without facebook...

  • Visitor
  • I realize that we cant change our username. I usually connect via facebook but after purchasing a new phone and connecting via said manner my username is no longer the one that i have on facebook but...
  • Salvador89
  • Newbie
  • 1450 Views
  • 2 replies
  • 3 likes
  • Account
    Login
    Security
  • 1450 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify and Facebook

I have two Spotify accounts, one that has been created through Facebook (free), and another one that is premium and not connected to Facebook. I would like to connect my premium account to Facebook, but I'm not really sure how to remove the old one. ...

  • Newbie
  • I have two Spotify accounts, one that has been created through Facebook (free), and another one that is premium and not connected to Facebook. I would like to connect my premium account to Facebook, ...
  • Chris
  • Spotify
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I signed up for the student discount, and It doesn't give me the option to link my hulu from the spotify website. I already contacted hulu.

  • Newbie
  • I signed up for the student discount, and It doesn't give me the option to link my hulu from the spotify website. I already contacted hulu. 
  • Chris
  • Spotify
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accout deleted?

Hello, I looked through the support site and found similar problems, but the solution wasn't the same. I have had a Spotify account for some months now that I use through the phone app. My phone memory was getting low so I cleared some of the caches,...

  • Newbie
  • Hello,    I looked through the support site and found similar problems, but the solution wasn't the same.   I have had a Spotify account for some months now that I use through...
  • Chris
  • Spotify
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Offline devices, dont work to remove

Looks like my Spotify has been hacked into somehow, someone has logged in with an Android phone on my Spotify and i cant even remove the device? Like helo there is 2 Android's that has been connected to it in the last days and no one in my family eve...

  • Regular
  • Looks like my Spotify has been hacked into somehow, someone has logged in with an Android phone on my Spotify and i cant even remove the device? Like helo there is 2 Android's that has been connected...
  • Sebbeline
  • Regular
  • 1064 Views
  • 11 replies
  • 0 likes
  • 1064 Views
  • 11 replies
  • 0 likes

Can't connect to HULU

I got this email saying that with my student premium account, I now get HULU for free. HULU has confirmed this, but when I try to access HULU through my spotify account Hulu says my student account can not be verified. I need to contact Spotify. Of c...

  • Casual Listener
  • I got this email saying that with my student premium account, I now get HULU for free. HULU has confirmed this, but when I try to access HULU through my spotify account Hulu says my student account c...
  • tokkishawtii
  • Casual Listener
  • 2308 Views
  • 5 replies
  • 0 likes
  • 2308 Views
  • 5 replies
  • 0 likes

Invit sent and accpted but not correct

I sent my sister an invite for my family account but when she accepted it, she ended up with her own family account. She has an account though face book. I have looked thought the Q and A. There was not a "token".

  • Casual Listener
  • I sent my sister an invite for my family account but when she accepted it, she ended up with her own family account. She has an account though face book. I have looked thought the Q and A. There was ...
  • phan_times
  • Community Legend
  • 325 Views
  • 3 replies
  • 0 likes
  • Account
  • 325 Views
  • 3 replies
  • 0 likes

delete

delete

  • Newbie
  • delete
  • phan_times
  • Community Legend
  • 242 Views
  • 2 replies
  • 0 likes
  • Security
  • 242 Views
  • 2 replies
  • 0 likes

Offline mode mobil

I had my playlist on offline. And I resated my phone and it logged me out of spotify and now when I log in it says offline connect to go online but when I click go online nothing happens it just show's a blank page. How do I fix it if nothing happens...

  • Newbie
  • I had my playlist on offline. And I resated my phone and it logged me out of spotify and now when I log in it says offline connect to go online but when I click go online nothing happens it just show...
  • phan_times
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

I just got hacked and banned by spotify support.

I was hacked and they deleted my playlists and stuff. I changed the password and logged in and contacted support to let them know, they demanded non encrypted billing information and I refused. Recovered playlists, went to sleep. Now it says I no lon...

  • Casual Listener
  • I was hacked and they deleted my playlists and stuff. I changed the password and logged in and contacted support to let them know, they demanded non encrypted billing information and I refused. Recov...
  • Wokawoka
  • Casual Listener
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I link one username to a different email adress?

Hi. So apparently my old username is linked up to my new email adress, and my new username (which I think I created via facebook) has now been linked to a spotify@... email adress. Is there any way that I can delete the old one so I can keep all my n...

  • Newbie
  • Hi. So apparently my old username is linked up to my new email adress, and my new username (which I think I created via facebook) has now been linked to a spotify@... email adress. Is there any ...
  • Alfredo
  • Roadie
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got logged out while playing music

Hi!I got logged out suddenly while I was playing music online so I tried to login again but it redirected me to home page. So then I uninstalled and reinstalled the app and logged in again but nothing worked. I even tried resetting my password but I ...

  • Newbie
  • Hi! I got logged out suddenly while I was playing music online so I tried to login again but it redirected me to home page. So then I uninstalled and reinstalled the app and logged in again but noth...
  • Alfredo
  • Roadie
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem in accepting premium invitation

My father invitated me to a Premium account by e-mail , vir after completating all the information on Spotify account and clicking on conirm , i receive the error that i cant have a Premium account by some reason , bit it doesnt specify the reason .A...

  • Newbie
  • My father invitated me to a Premium account by e-mail , vir after completating all the information on Spotify account and clicking on conirm , i receive the error that i cant have a Premium account b...
  • Alfredo
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble logging in

Hey Everybody,This morning I woke up and my spotify was logged out. Now I am trying to log in so I can pay my Premium but it doesn't accept my username or password. I can't remember which e-mailadress I used for my account. I wanna log in and pay so ...

  • Newbie
  • Hey Everybody, This morning I woke up and my spotify was logged out. Now I am trying to log in so I can pay my Premium but it doesn't accept my username or password. I can't remember which e-mailadr...
  • Alfredo
  • Roadie
  • 484 Views
  • 1 replies
  • 0 likes
  • Login
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invalid username or password error

Hi, I'm using the linux desktop version of spotify on my workstation. Yesterday I noticed that the application logged out from my account. After that I tried to login. But invalid username or password error occured. I tried with browser and the same ...

  • Casual Listener
  • Hi,   I'm using the linux desktop version of spotify on my workstation. Yesterday I noticed that the application logged out from my account. After that I tried to login. But invalid username o...
  • Alfredo
  • Roadie
  • 865 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution be charged monthly after buying a yearly premium

Hi, I have bought a yearly premium promotion and repaid in advance in last December. However, I was charged a monthly fee since I paid a yearly promotion. Wondering if you can provide any solution to cancel monthly charge. I have browsed support page...

  • Newbie
  • Hi, I have bought a yearly premium promotion and repaid in advance in last December. However, I was charged a monthly fee since I paid a yearly promotion. Wondering if you can provide any soluti...
  • Alfredo
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 337 Views
  • 1 replies
  • 0 likes