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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8992 Views
  • 1 replies
  • 9 likes
  • Security
  • 8992 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481183 Views
  • 979 replies
  • 111 likes
  • Account
  • 481183 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210673 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210673 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120745 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120745 Views
  • 72 replies
  • 12 likes

How to restore the payment after one month break?

PlanFree/PremiumCountry Poland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Helo Spotify - the best intrnet radio on the planet, I've been the Spoti...

  • Visitor
  • Plan Free/Premium Country Poland   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  - Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My ...
  • Luan
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Premium
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do i remove playlists from the account that i used to share on discord?

When i open my spotify account on discord through the link i put on my bio, i can’t delete the playlists and i dont see those playlists on my spotify app.

  • Visitor
  • When i open my spotify account on discord through the link i put on my bio, i can’t delete the playlists and i dont see those playlists on my spotify app.
  • Ivelina
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution por que se me hacen cargos de 50 pesos chilenos con mucha frecuencia?

tengo la cuenta pagada al día, pero me llegan al mail frecuentemente cargos por montos muy bajos, en este caso 50 pesos chilenos

  • Visitor
  • tengo la cuenta pagada al día, pero me llegan al mail frecuentemente cargos por montos muy bajos, en este caso 50 pesos chilenos
  • Ivelina
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

how to change student benefit account

i am selcted student benefit but that time change my account

  • Casual Listener
  • i am selcted student benefit but that time change my account
  • Luan
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Duo not working, saying our address don’t match but they do

I’ve just switched my account to duo to add my partner but when he adds in the address (written exactly the same as the address on my account) it says it’s wrong. We’re currently in Fiji but our address is in Sydney.

  • Visitor
  • I’ve just switched my account to duo to add my partner but when he adds in the address (written exactly the same as the address on my account) it says it’s wrong. We’re currently in Fiji but our addr...
  • Bittencourt
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country on Premium

I have a Premium and trying to change my country to Poland.Device: MacBook Pro 2020. MacOS Monterey v. 12.3.1. Long story short. I moved to Poland and I received polish bank card. But I cannot pay with it for Premium because country and card mismatch...

  • Newbie
  • I have a Premium and trying to change my country to Poland. Device: MacBook Pro 2020. MacOS Monterey v. 12.3.1.   Long story short. I moved to Poland and I received polish bank card. But I ca...
  • JD103
  • Casual Listener
  • 374 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 374 Views
  • 5 replies
  • 0 likes

I pay premium with a gift card and is not credited to my account and I continue to hear commercials

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Premium
  • 283 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution same ad keeps popping up over and over again

I have tailored ads turned of in the privacy section, however the more i listened i kept getting the same ad more often, until it was the only ad i ever got. Is there any fix to this?PlanFreeCountryUSDeviceHP Pavilion pcOperating SystemWindows 10

  • Casual Listener
  • I have tailored ads turned of in the privacy section, however the more i listened i kept getting the same ad more often, until it was the only ad i ever got. Is there any fix to this? Plan Fr...
  • 2012_BBV
  • Visitor
  • 12421 Views
  • 31 replies
  • 2 likes
  • Free
  • 12421 Views
  • 31 replies
  • 2 likes

Superuser Contribution Upgrade Premium (with free trial) to Premium Family

I just signed up for a Premium account through a promotion the includes 6 months free. I am trying to upgrade to Premium Family. I expected the trial to carry over. Would understand if it's prorated. But, since they are both called "Premium" and the ...

  • Casual Listener
  • I just signed up for a Premium account through a promotion the includes 6 months free.  I am trying to upgrade to Premium Family.  I expected the trial to carry over.  Would understand...
  • MihailY
  • Moderator
  • 4573 Views
  • 11 replies
  • 0 likes
  • Premium
  • 4573 Views
  • 11 replies
  • 0 likes

trying to back up save my saved songs onto my computer

i've been tryng to back up my saved song onto my computer for the past hour becuase i found out my account got hacked and when i tried to recover it the spotify devs are stupid enough not to put any verification once ur acc is hacked. so now its eith...

  • Visitor
  • i've been tryng to back up my saved song onto my computer for the past hour becuase i found out my account got hacked and when i tried to recover it the spotify devs are stupid enough not to put any ...
  • Maxim
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

How i migrate the my email id to another email id without lost my playlist?

How i migrate the present email id to another email id ( I want to change my email id to my personal email id without losting my current playlist ? ) Please response soon?

  • Visitor
  • How i migrate the present email id to another email id ( I want to change my email id to my personal email id without losting my current playlist ? ) Please response soon?
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Change my subscription to another email

I have paid my subscription to the instead of can you please change it

  • Visitor
  • I have paid my subscription to the <email address removed> instead of <email address removed> can you please change it   <Community Star edit: removed sensitive info>
  • Jose_M
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo abrir mi cuenta en plan dúo dice que no existe

Hola necesito ayuda.Tengo un plan dúo yo soy la titular.Mi hermana quien también esta en el plan cambio de teléfono y ahora no la deja ingresar a su cuenta, le dice que no existe su cuenta, pero yo aun la veo vigente en el plan.Que podemos hacer ?

  • Visitor
  • Hola necesito ayuda. Tengo un plan dúo yo soy la titular. Mi hermana quien también esta en el plan cambio de teléfono y ahora no la deja ingresar a su cuenta, le dice que no existe su cuenta, pero ...
  • Ivelina
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Duo says addresses don’t match

I’m trying to add my husband to my Duo account, it says the addresses don’t match even though they do. Any solutions?

  • Visitor
  • I’m trying to add my husband to my Duo account, it says the addresses don’t match even though they do. Any solutions?
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resgatar playlist excluída com mais de 90 dias

eu excluir uma playlist a mais de 90 dias. tenho acesso a essa playlist. ouço todos os dias. eu gostaria de voltar com ela. colocá-la de volta ao meu perfil. nome da playlist é "seja punk".PlanFree/PremiumCountryBrazilDeviceSamsung Galaxy M53Operatin...

  • Newbie
  • eu excluir uma playlist a mais de 90 dias. tenho acesso a essa playlist. ouço todos os dias. eu gostaria de voltar com ela. colocá-la de volta ao meu perfil. nome da playlist é "seja punk". Plan Fr...
  • Susan_GP
  • Moderator
  • 528 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution every song is playing slightly too fast on all my devices

everything I listen to is playing every so slightly too fast, if I had to guess it's somewhere between 3 and 10%. I'm still kinda new to spotify coming from amazon music, only have it for 3 months now. This problem occurs on my Windows Desktop, in an...

  • Visitor
  • everything I listen to is playing every so slightly too fast, if I had to guess it's somewhere between 3 and 10%. I'm still kinda new to spotify coming from amazon music, only have it for 3 months no...
  • Ivelina
  • Moderator
  • 693 Views
  • 1 replies
  • 1 likes
  • 693 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student premium

I wrote my student email for student premium packet but i saw "its already verified" text and nothing happened. I didnt use my school email before. Please help me

  • Visitor
  • I wrote my student email for student premium packet but i saw "its already verified" text and nothing happened. I didnt use my school email before. Please help me 🙂
  • Joan
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Options A, B or C, which should I choose to stop the system from blocking my account?

My Question or Issue----------------------I am a premium user. Just because I accidentally opened VPN for other websites but forgot to close Spotify (website page), only one time, and since then, my account gets put on the "blacklist." The system loc...

  • Newbie
  • My Question or Issue ---------------------- I am a premium user. Just because I accidentally opened VPN for other websites but forgot to close Spotify (website page), only one time, and since then,...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 265 Views
  • 1 replies
  • 0 likes