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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76032 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93623 Views
9 replies
2 likes
Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years with no issue. Not only was my Premium deleted but A...
Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years w...
Not applicable
909 Views
2 replies
0 likes
I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into the form it says "a problem has occurred." Is this...
I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into...
Roadie
694 Views
1 replies
0 likes
hola! tenia mi cuenta spotify, pero me cambie de pais, me mude de chile a nueva zelanda y perdi mi cuenta spotify, necesito recuperarlo por que ahi tengo toda mi musica amada, mi correo de cuenta es (correo enviado por el usuario) y no puedo acceder ...
hola! tenia mi cuenta spotify, pero me cambie de pais, me mude de chile a nueva zelanda y perdi mi cuenta spotify, necesito recuperarlo por que ahi tengo toda mi musica amada, mi correo de cuenta es ...
Roadie
805 Views
1 replies
0 likes
My spotify account is created with my Facebook account. I did not want to make a new thread on this topic because I saw there were many already BUT NOTHING WORKED FOR ME. So here I am. I have tried everything. I know for sure my Facebook login is 100...
My spotify account is created with my Facebook account. I did not want to make a new thread on this topic because I saw there were many already BUT NOTHING WORKED FOR ME. So here I am. ...
Newbie
938 Views
1 replies
1 likes
Hello, I am currently living in Spain (opened my account in the UK) and have attempted to change my country in my account. The dropdown list there is grey and unclickable, even though I am physically in Spain. I also cannot do the second option, even...
Hello, I am currently living in Spain (opened my account in the UK) and have attempted to change my country in my account. The dropdown list there is grey and unclickable, even though I...
Roadie
509 Views
1 replies
0 likes
Hello, a few days ago I wanted to upgrade my acoount to premium. Spotify wanted to check my student mail adress, but i don't have a special E-Mail adress. The university is listed by Spotify. So how can i upgrade my account on Premium for student con...
Hello, a few days ago I wanted to upgrade my acoount to premium. Spotify wanted to check my student mail adress, but i don't have a special E-Mail adress. ...
Not applicable
1010 Views
2 replies
0 likes
I accidentally added my husband's name instead of mine for the owner of the Family Plan account. Is there an easy way to change it, or do I need to delete my account and subscribe again?
I accidentally added my husband's name instead of mine for the owner of the Family Plan account. Is there an easy way to change it, or do I need to delete my account and subscribe again?
Newbie
14419 Views
8 replies
2 likes
I have a premium account and had my account register with my Facebook. I forgot my password to log in, tried resetting it and it gives me a message saying my email isn’t associated with an account. But when I log in with Facebook it works with the sa...
I have a premium account and had my account register with my Facebook. I forgot my password to log in, tried resetting it and it gives me a message saying my email isn’t associated with an account. B...
Composer
938 Views
1 replies
0 likes
HEy- Spotify says I already bleong, so I asked to set up a differnt passward. I did that and discovered someone has th esame email as I do , but with some capiatl letters in it. I am now joined, with a new password , as a young person from another co...
HEy- Spotify says I already bleong, so I asked to set up a differnt passward. I did that and discovered someone has th esame email as I do , but with some capiatl letters in it. I am now joined...
Composer
562 Views
1 replies
0 likes
Created a new account with my facebook, so my userame is my name. Want to move my playlists from my old to this account. Can anyone help?
Created a new account with my facebook, so my userame is my name. Want to move my playlists from my old to this account. Can anyone help?
Community Legend
589 Views
3 replies
0 likes
I'm still being charged for premium even though I canceled before the renewal date for spotify premium. This seems like a common problem judging by how many search results have this subject heading.
I'm still being charged for premium even though I canceled before the renewal date for spotify premium. This seems like a common problem judging by how many search results have this subject hea...
Newbie
557 Views
2 replies
0 likes
The Family Members want to listen to music simultaneously within the Family Account. Is that possible? Can´t find an answer to this simple question.
The Family Members want to listen to music simultaneously within the Family Account. Is that possible? Can´t find an answer to this simple question.
Spotify Star
328 Views
1 replies
0 likes
Recently I noticed at work my player would stop playing for no reason, I'd just hit play again and a few seconds later it would just stop again. Finally I noticed on my Android a message saying someone was using my account somewhere else, when I only...
Recently I noticed at work my player would stop playing for no reason, I'd just hit play again and a few seconds later it would just stop again. Finally I noticed on my Android a message saying someo...
Newbie
19317 Views
7 replies
0 likes
Hi I'm trying to add family members to my account but even though I have added their email and checked that they are correct. They are not receiving the email to upgrade their account. I have tried to resend and it doesn't work either. sending normal...
Hi I'm trying to add family members to my account but even though I have added their email and checked that they are correct. They are not receiving the email to upgrade their account. I have tried t...
Spotify
544 Views
1 replies
0 likes
Hi, Me and my boyfriend share a family account that I have suddenly been thrown out of (as well as from premium). Payments are being drawn from our bank account and I haven't made any setting changes on Spotify. When signing in to his account it says...
Hi, Me and my boyfriend share a family account that I have suddenly been thrown out of (as well as from premium). Payments are being drawn from our bank account and I haven't made any settin...
Spotify
396 Views
1 replies
0 likes
I can't seem to find one of my other owned Profile/Accounts when I search for it on Spotify. I have used both the digit/letter username and the profile username and it still won't find it. Please help.
I can't seem to find one of my other owned Profile/Accounts when I search for it on Spotify. I have used both the digit/letter username and the profile username and it still won't find it. P...
Spotify Star
36624 Views
7 replies
0 likes
I forgot my password to my account so click on "Forgot your username or password?" A then I wrote my username and after it wrote "The username you provided is not associated with an active Spotify account." And that username is correct.
I forgot my password to my account so click on "Forgot your username or password?" A then I wrote my username and after it wrote "The username you provided is not associated with an active Spotify ac...
Spotify
787 Views
1 replies
0 likes
tering user name and password nothing happens. Help!,Aft
tering user name and password nothing happens. Help!, Aft
Casual Listener
1050 Views
2 replies
0 likes
Am trying to add my son (currently 12) to my spotify family account but I'm not able to...is there a restriction on the age?
Am trying to add my son (currently 12) to my spotify family account but I'm not able to...is there a restriction on the age?
Casual Listener
60014 Views
13 replies
0 likes
I set up spotify, then we t to Mexico, used it, came back, and my account says I'm still abroad, and all emails are in Spanish
I set up spotify, then we t to Mexico, used it, came back, and my account says I'm still abroad, and all emails are in Spanish
Roadie
409 Views
1 replies
0 likes
