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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9150 Views
  • 2 replies
  • 9 likes
  • Security
  • 9150 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483179 Views
  • 979 replies
  • 111 likes
  • Account
  • 483179 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211208 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211208 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121087 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121087 Views
  • 72 replies
  • 12 likes

CHARGED TWICE

Charged twice in the same month 

  • Visitor
  • Charged twice in the same month 
  • kejt_
  • Community Legend
  • 432 Views
  • 3 replies
  • 0 likes
  • Account
  • 432 Views
  • 3 replies
  • 0 likes

modo stranger things

No puedo utilizar o usar el modo stranger things, no me sale la función a pesar de tener activado el modo y estar en las playlists de Stranger Things :c

  • Newbie
  • No puedo utilizar o usar el modo stranger things, no me sale la función a pesar de tener activado el modo y estar en las playlists de Stranger Things :c
  • Boncun
  • Newbie
  • 13298 Views
  • 2 replies
  • 7 likes
  • 13298 Views
  • 2 replies
  • 7 likes

I need my old account deleted.

I don't have the email or password for my old spotify account, however the username is just Asdf, and I'm still getting charged for premium months later. I don't even need to get into the account I just need it deleted. Please help. This is the accou...

  • Newbie
  • I don't have the email or password for my old spotify account, however the username is just Asdf, and I'm still getting charged for premium months later. I don't even need to get into the account I j...
  • kejt_
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to change my country

Hello, I have recently moved and my country is stuck in the other country I was in, I am currently in France and want it to change to it. When I try changing it in the settings and doesn't let me. I was told it should update with my IP adress but it ...

  • Newbie
  • Hello, I have recently moved and my country is stuck in the other country I was in, I am currently in France and want it to change to it. When I try changing it in the settings and doesn't let me. I ...
  • clarabeniac
  • Newbie
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wrong birthday on Spotify (synced with Facebook), but correct on Facebook.

Well, the title says it all. I saw other topics about this, but no-one seems to have a clear solution. A little help here ? Thanks !

  • Casual Listener
  • Well, the title says it all.   I saw other topics about this, but no-one seems to have a clear solution.   A little help here ? Thanks !
  • Stacked94
  • Casual Listener
  • 1560 Views
  • 2 replies
  • 0 likes
  • 1560 Views
  • 2 replies
  • 0 likes

Superuser Contribution Paying Every month But No premium available

Hi allim paying Every month 9,99€ for premium But after a update i cant use it. My account is saying that Im now free and No premium. How can I solve this?

  • Newbie
  • Hi all im paying Every month 9,99€ for premium But after a update i cant use it. My account is saying that Im now free and No premium. How can I solve this? 
  • SergioDavid
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked account

Hi everybody. This afternoon I received an e-mail that said that I changed my e-mail account of Spotify Premium. I didn't do it, and now I can't log in with my usual username and password. I have already written to spotify help desk e-mail but nobody...

  • Newbie
  • Hi everybody.  This afternoon I received an e-mail that said that I changed my e-mail account of Spotify Premium.  I didn't do it, and now I can't log in with my usual username and passwo...
  • SergioDavid
  • Roadie
  • 1341 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Accounts Toggle

My daughter and I have separated accounts. Attempting to switch between them while driving is extremely dangerous given that the mobile app provides no simple toggle mechanism. Even using FaceBook to login requires a ridiculous number of clicks to co...

  • Newbie
  • My daughter and I have separated accounts. Attempting to switch between them while driving is extremely dangerous given that the mobile app provides no simple toggle mechanism. Even using FaceBook to...
  • SergioDavid
  • Roadie
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't login on mobile device & computer

Dear Spotify Helpers,I accidently took my money back from the bank for Spotify Premium.Now i can't login throu Facebook.When i login on my mobile Device it said; Username/Password is not Valid.When i login on my Computer it will not even load the acc...

  • Newbie
  • Dear Spotify Helpers, I accidently took my money back from the bank for Spotify Premium. Now i can't login throu Facebook. When i login on my mobile Device it said; Username/Password is not Vali...
  • SergioDavid
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Device Password unchangeable

Dear Community, Dear Spotify Team, I'm a little annoyed and let me tell you why. It's about 3-4 Weeks now that I directly contacted the support team because I can't change my device password.Until now I got no reply. Not that fast but ok. Afterwards ...

  • Regular
  • Dear Community, Dear Spotify Team,   I'm a little annoyed and let me tell you why. It's about 3-4 Weeks now that I directly contacted the support team because I can't change my device password...
  • Lio-4
  • Newbie
  • 1976 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 1976 Views
  • 4 replies
  • 0 likes

Account hacked

Someone hacked my account, and deleted my friends and playlists. This makes me really sad since I`ve been working on those playlist for years. Is there a way to get the playlists back? I changed my password (both Spotify and Facebook) so I hope this ...

  • Newbie
  • Someone hacked my account, and deleted my friends and playlists. This makes me really sad since I`ve been working on those playlist for years. Is there a way to get the playlists back? I changed my p...
  • Noah
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Empty

Empty

  • Newbie
  • Empty
  • Maxim
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Wrong email address and password

Hi,my girlfriend has just tried to open an account for her mother which worked great. She then used the voucher code we bought to put her to premium. Which worked fine as well. Problem then became visible when she realized (finally) that she did a mi...

  • Newbie
  • Hi, my girlfriend has just tried to open an account for her mother which worked great. She then used the voucher code we bought to put her to premium. Which worked fine as well. Problem then became ...
  • Tom
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 361 Views
  • 1 replies
  • 0 likes

Unable to change password

Hi. I am not able to change to change password. When i try to change it, it just says: This **bleep** should not be blank. This **bleep** should not be blank.Any suggestions?

  • Newbie
  • Hi. I am not able to change to change password. When i try to change it, it just says: This **bleep** should not be blank. This **bleep** should not be blank. Any suggestions?
  • tjokjok
  • Newbie
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Solved!! Someone is changing my songs and is playing them on a web player

i'm having a panic attack right nowi formatted my pc days ago and today i installed Spotify Desktop, only to find out someone was playing music i don't even recognize from a web player (Chrome)-i changed my facebook password-i changed my spotify pass...

  • Casual Listener
  • i'm having a panic attack right now i formatted my pc days ago and today i installed Spotify Desktop, only to find out someone was playing music i don't even recognize from a web player (Chrome) -i...
  • Fruztal
  • Casual Listener
  • 18052 Views
  • 3 replies
  • 1 likes
  • 18052 Views
  • 3 replies
  • 1 likes

Superuser Contribution Error en Last.fm

Hola, activé el scrobbling una vez pero no me gustó y no quise utitlizar nunca mas la opción. El problema es que ahora cada vez se genera una notificación de alerta en mi celular con el título de " Error en scrobbling last.fm "Aunque lo desactive, si...

  • Newbie
  • Hola, activé el scrobbling una vez pero no me gustó y no quise utitlizar nunca mas la opción. El problema es que ahora cada vez se genera una notificación de alerta en mi celular con el título de " E...
  • sacarminati
  • Newbie
  • 2829 Views
  • 3 replies
  • 0 likes
  • 2829 Views
  • 3 replies
  • 0 likes

Facebook Name VS Account Name

I linked my Facebook acount and noticed that my Account Name changed. I disconnected my Facebook account and my Account Name went back to normal BUT when I check my playlists it still shows my Facebook name.... is there anyway to remove the Facebook ...

  • Newbie
  • I linked my Facebook acount and noticed that my Account Name changed. I disconnected my Facebook account and my Account Name went back to normal BUT when I check my playlists it still shows my Facebo...
  • lumosin
  • Newbie
  • 443 Views
  • 1 replies
  • 1 likes
  • 443 Views
  • 1 replies
  • 1 likes

Not able to change password on my account

Noticed today that an iPhone was using my account, and I don't have one, so need to change my password. I can't do it in the app or on the web. Tried multiple browsers. I get a message telling me a field can't be blank, but I do enter the old passwor...

  • Newbie
  • Noticed today that an iPhone was using my account, and I don't have one, so need to change my password. I can't do it in the app or on the web. Tried multiple browsers. I get a message telling me a f...
  • phan_times
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Solved!! Creating a dummy account as a shared roof for family plan?

Hi everybody!As my wife's subscription to spotify via her mobile phone contract has expired, I thought I could add her to mine by turning my spotify account into a family plan. Then I read that in case of any address change in the future, the account...

  • Casual Listener
  • Hi everybody! As my wife's subscription to spotify via her mobile phone contract has expired, I thought I could add her to mine by turning my spotify account into a family plan. Then I read tha...
  • jsannn
  • Community Legend
  • 1194 Views
  • 1 replies
  • 0 likes
  • 1194 Views
  • 1 replies
  • 0 likes

can I merge two accounts in a family plan?

My partner and I each have spotify premium and share a bluetooth speaker which seems to only be able to connect to one spotify account at a time. Would getting a family plan solve this? And if so, would we still be able to have our own playlists and ...

  • Casual Listener
  • My partner and I each have spotify premium and share a bluetooth speaker which seems to only be able to connect to one spotify account at a time. Would getting a family plan solve this? And...
  • jsannn
  • Community Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 856 Views
  • 1 replies
  • 0 likes