Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88964 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759316 Views
18 replies
29 likes
I share account with 2 others, recently while I have been using Spotify, I get a message about one of the others using it and if I want to listen to etc. I back out and try to change from their device to mine and it last about 5 secs before repeating...
I share account with 2 others, recently while I have been using Spotify, I get a message about one of the others using it and if I want to listen to etc. I back out and try to change from th...
412 Views
0 replies
0 likes
Hi, There's an iPhone 5s taking over my account pretty much every night to put some weird french rap. It's always around 6pm, and almost always the same french rap artist. I've disconnected all other devices, did the same on Facebook and changed my f...
Hi, There's an iPhone 5s taking over my account pretty much every night to put some weird french rap. It's always around 6pm, and almost always the same french rap artist. I've disconnected all other...
395 Views
0 replies
0 likes
digitei meu email errado, e assinei o premium, estao me mando mensagens para o email errado, tem como trocar? tem como eu contactar eles pelo numero de celular e nao por email? inves de gmail eu escrevi gmal
digitei meu email errado, e assinei o premium, estao me mando mensagens para o email errado, tem como trocar? tem como eu contactar eles pelo numero de celular e nao por email? inves de gmail eu escr...
413 Views
0 replies
0 likes
every time I connect to my Bluetooth speaker someone hacks into my acoount front their phone . we fight over the music and I dont even know who this person is . I've changed my password twice . why does this keep happening
every time I connect to my Bluetooth speaker someone hacks into my acoount front their phone . we fight over the music and I dont even know who this person is . I've changed my password twice . why d...
Newbie
15611 Views
2 replies
1 likes
Listening on Android and when I am listening, it randomly pauses and skips. Someone was using the account on a web player so I changed password and logged out of all devices. Reinstalled Spotify on my phone as well but still having the issue. Tried d...
Listening on Android and when I am listening, it randomly pauses and skips. Someone was using the account on a web player so I changed password and logged out of all devices. Reinst...
Roadie
492 Views
1 replies
0 likes
Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tried the following with no success:- Changed my pass...
Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tr...
Not applicable
714 Views
2 replies
0 likes
Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tried the following with no success:- Changed my pass...
Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tr...
Spotify Star
721 Views
5 replies
0 likes
Hi,This is my first time to use this and asks for help. Hope someone can help me out. My wife's cell phone company is Rogers. She used my gmail account to apply for Spotify Premium Rogers and it works. Because she changed her cell plan last week, the...
Hi, This is my first time to use this and asks for help. Hope someone can help me out. My wife's cell phone company is Rogers. She used my gmail account to apply for Spotify Premiu...
285 Views
0 replies
0 likes
Hi guys, i bought the version of spotify for 0,99€ but the problem is when i try to log in spotify say to me the email is not correct and i paid premium whit a credit card, i dont know what to do, because i know after 3 months, spotify will charge me...
Hi guys, i bought the version of spotify for 0,99€ but the problem is when i try to log in spotify say to me the email is not correct and i paid premium whit a credit card, i dont know what to do, be...
Casual Listener
428 Views
2 replies
0 likes
Does anyone else have the issue where Spotify won't let you log in because according to the you're "abroad" even if you haven't left the States in years? Also I logged in on the website and the language setting was to Canadian English. I'm still in t...
Does anyone else have the issue where Spotify won't let you log in because according to the you're "abroad" even if you haven't left the States in years? Also I logged in on the website and the langu...
Spotify Legend
331 Views
1 replies
0 likes
Hi, i made a mistake, while i was subscribing family account i wrote my job address instaed of my home address, do you know ho to change it? thxAntonio
Hi, i made a mistake, while i was subscribing family account i wrote my job address instaed of my home address, do you know ho to change it? thx Antonio
Casual Listener
2282 Views
4 replies
0 likes
Hi. I'm Yap Yee Jin from Malaysia. Currently I faced issues which is I accidentally log out from this account. (as attached). Inside this account I had created a playlist called Japanese Jam. I total have 2 accounts. Can spotify resend an email to me...
Hi. I'm Yap Yee Jin from Malaysia. Currently I faced issues which is I accidentally log out from this account. (as attached). Inside this account I had created a playlist called Japanese Jam. ...
Community Legend
583 Views
1 replies
0 likes
I have two premium accounts and want to cease one of them, for which my registered mail address no longer exists and the password is unknown. Any ideas how I can reach my account settings?
I have two premium accounts and want to cease one of them, for which my registered mail address no longer exists and the password is unknown. Any ideas how I can reach my account settings?
281 Views
0 replies
0 likes
I wasnt aware, that I have two spotify accounts. Now I bought premium on the account I do not use, but I want my "real" account to have the premium and delete the other. How can I do that?
I wasnt aware, that I have two spotify accounts. Now I bought premium on the account I do not use, but I want my "real" account to have the premium and delete the other. How can I do that?
Community Legend
317 Views
1 replies
0 likes
Is there a way to find out when my account's card details were changed?
Is there a way to find out when my account's card details were changed?
331 Views
0 replies
0 likes
I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I have never heard of and is terrible) I have also h...
I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I...
Roadie
1230 Views
2 replies
0 likes
Heyo, got back to use Spotify. Logging in with Facebook, everythings fine so far...I saw I'm using an old, not even existing anymore, email-adress. Tried to change it ... now it says the mail is already in use ... over facebook. On Facebook it's corr...
Heyo, got back to use Spotify. Logging in with Facebook, everythings fine so far... I saw I'm using an old, not even existing anymore, email-adress. Tried to change it ... now it says the m...
363 Views
0 replies
0 likes
Buenos dias, tengo mi usuario con el nombre _neshla_. He pagado la suscripcion de 99€ para un anyo y me la han activado para el usuario _Neshla_. ¿Los nombres de usuario distinguen mayusculas de minusculas? Porque en ese caso no seria la misma cuenta...
Buenos dias, tengo mi usuario con el nombre _neshla_. He pagado la suscripcion de 99€ para un anyo y me la han activado para el usuario _Neshla_. ¿Los nombres de usuario distinguen mayusculas de...
939 Views
0 replies
0 likes
For the past few days, my music has randomly been cutting off and switching to another song on my playlist which does the same thing again on both my mobile app and laptop web player. It also cuts off and automatically plays a song from an artist I h...
For the past few days, my music has randomly been cutting off and switching to another song on my playlist which does the same thing again on both my mobile app and laptop web player. It also cuts of...
Roadie
1174 Views
1 replies
0 likes
