Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4412 Views
0 replies
9 likes
Security

4412 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
463300 Views
974 replies
110 likes
Account

463300 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205055 Views
119 replies
117 likes
Account

1205055 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112881 Views
72 replies
12 likes
Account
Login
Premium

112881 Views
72 replies
12 likes

Hacked account?

Hello. Same old hacked account story: noticed someone else using my account and listening BS I'd never listen, contacted support via email, followed the security protocol. Happened again, emailed again and the robotic support team insisted in blockin...

Huothar
Roadie
Hello. Same old hacked account story: noticed someone else using my account and listening BS I'd never listen, contacted support via email, followed the security protocol. Happened again, emailed aga...
2018-01-26 9:29:16 PM
2018-01-27 5:16:30 PM
Huothar
Roadie
384 Views
1 replies
0 likes
Account
Security
Subscription

384 Views
1 replies
0 likes

My account details are on PasteBin

I decided to search my email address on google just to see what came up, and to my horror it came back with my Spotify email login and password, along with about 1000 others. This was a seemingly unreported leak from this year. I contacted support on...

Fergo_
Casual Listener
I decided to search my email address on google just to see what came up, and to my horror it came back with my Spotify email login and password, along with about 1000 others. This was a seemingly unr...
2017-10-25 12:11:46 AM
2018-01-27 5:13:50 PM
gr8pics
Music Fan
2772 Views
1 replies
0 likes
Account
Security

2772 Views
1 replies
0 likes

Payment

I am unable to change my billing address because It doesn't recognize my postal code. so this hinders me from changing my country

williamd96
Newbie
I am unable to change my billing address because It doesn't recognize my postal code. so this hinders me from changing my country
2018-01-27 4:36:20 PM
2018-01-27 4:58:09 PM
CryticalAce
Community Legend
289 Views
1 replies
0 likes
Account
Other

289 Views
1 replies
0 likes

Can't loggin

Hi, I have my premium account, today I accidentaly dropped my phone and logged out from my app and I can't loggin back, the app is telling me that iam in offline mode...What can I do?Thanks

21l6bg7s3gq6w5u
Newbie
Hi, I have my premium account, today I accidentaly dropped my phone and logged out from my app and I can't loggin back, the app is telling me that iam in offline mode...What can I do? Thanks
2018-01-26 11:28:13 PM
2018-01-27 3:41:00 PM
Luke
Spotify Star
389 Views
1 replies
0 likes

389 Views
1 replies
0 likes

Premium on all the devices but mine

Hi, I have a spotify account I use on my phones and my tablet. I disconnected from my phone and now when I log in my account it says I have no premium anymore, how could I fix it ?

Dom57
Newbie
Hi, I have a spotify account I use on my phones and my tablet. I disconnected from my phone and now when I log in my account it says I have no premium anymore, how ...
2018-01-27 12:24:02 PM
2018-01-27 3:36:56 PM
Luke
Spotify Star
386 Views
1 replies
0 likes
Account

386 Views
1 replies
0 likes

Change country when in another country

HelloI'm on a long vacation in Australia and I changed my country to Australia to listen on Spotify free here. Now my family back in Sweden bought the Spotify family premium and since I still live at home back in Sweden I should be able to join it. H...

Adamweidenamark
Newbie
Hello I'm on a long vacation in Australia and I changed my country to Australia to listen on Spotify free here. Now my family back in Sweden bought the Spotify family premium and since I still...
2018-01-27 12:51:39 PM
2018-01-27 3:05:57 PM
Maxim
Spotify Star
348 Views
1 replies
0 likes
Account
Login

348 Views
1 replies
0 likes

Premium Family Abroad

Hiiiiiii, So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at the same physical address as the main user in order to be applicable for...

user-removed
Visitor
Hiiiiiii, So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at t...
2016-08-17 9:35:41 PM
2018-01-27 2:05:58 PM
Rudddy
Newbie
632 Views
2 replies
0 likes
Premium

632 Views
2 replies
0 likes

My Discover Weekly is stuck on "rap" as the ONLY possible genre.

I can't figure out why the algorithms or whatever picks this Discover Weekly playlist has me completely stuck on gangsta rap or new rap. That's IT.It has been stuck on this one single genre for several MONTHS, even if I go an entire month without lis...

Daddymac75
Regular
I can't figure out why the algorithms or whatever picks this Discover Weekly playlist has me completely stuck on gangsta rap or new rap. That's IT. It has been stuck on this one single genre for s...
2016-02-10 5:33:41 PM
2018-01-27 1:54:15 PM
mistryfire
Newbie
2927 Views
6 replies
10 likes
Account

2927 Views
6 replies
10 likes

Someone is using my account (alguem ta usando a minha conta)

I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei minha senha mas continuam aparecendo umas Playlists ...

AmandaBretas
Casual Listener
I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei m...
2018-01-07 3:21:46 PM
2018-01-27 1:11:02 PM
tainamanriquez
Casual Listener
633 Views
6 replies
0 likes

633 Views
6 replies
0 likes

Disparition de toutes mes playlists

Ce matin en me connectant j'ai constate que toutes mes playlists avait disparu de mon compte.La fonction de restauration des playlist indique l'effacement de mes playlist a la date d'hier, ce n'est pas moi et je ne vois pas quelqu'un de ma famille ay...

a_r_i_s_t_o_t_e
Regular
Ce matin en me connectant j'ai constate que toutes mes playlists avait disparu de mon compte. La fonction de restauration des playlist indique l'effacement de mes playlist a la date d'hier, ce n'est...
2018-01-27 10:45:07 AM
2961 Views
0 replies
3 likes
Premium
Security

2961 Views
0 replies
3 likes

Superuser Contribution Cancelling my payment

Hello i currently in a dilemma on trying to cancel my account payment. I have forgotten my email and password and i am still getting charged.

Johnrudolph
Casual Listener
Hello i currently in a dilemma on trying to cancel my account payment. I have forgotten my email and password and i am still getting charged.
2018-01-27 7:13:38 AM
2018-01-27 8:40:46 AM
MaryS
Roadie
331 Views
2 replies
0 likes
Other

331 Views
2 replies
0 likes

Solved!!Superuser Contribution Changing the postcode on the profile?

Hello, I have my spotify account linked with my facebook account. For the purpose of the family subscription, I wanted to change my postal code. Currently, in my account view this field exists, but is empty; however, when I want to edit my account de...

stysia
Newbie
Hello, I have my spotify account linked with my facebook account. For the purpose of the family subscription, I wanted to change my postal code. Currently, in my account view this field exists, but i...
2016-08-21 2:37:29 PM
2018-01-27 7:59:41 AM
MaryS
Roadie
39859 Views
27 replies
2 likes

39859 Views
27 replies
2 likes

Superuser Contribution Facebook login

I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i cant register trough facebook.

honzikdrtic
Newbie
I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i...
2018-01-22 6:26:26 PM
2018-01-27 4:38:01 AM
CB48
Casual Listener
427 Views
2 replies
0 likes
Login
Other

427 Views
2 replies
0 likes

Superuser Contribution Can't see songs I add to my playlist

I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I added.

Xynos
Casual Listener
I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I add...
2018-01-22 5:20:11 AM
2018-01-27 2:16:28 AM
Xynos
Casual Listener
4335 Views
2 replies
0 likes
Account
Other
Premium

4335 Views
2 replies
0 likes

Subscription payment failure, AGAIN!?!?!

Hi, this is like the third time I´ve had seriously problems with my Spottily Premium monthly debilitation (I have a subscription). This meens me going to work and all sudden some not very nice and really loud commercial screams in my ears and when I ...

fnurligt
Casual Listener
Hi, this is like the third time I´ve had seriously problems with my Spottily Premium monthly debilitation (I have a subscription). This meens me going to work and all sudden some not very nice an...
2012-06-05 11:37:15 AM
2018-01-27 2:14:22 AM
rainmaker474
Newbie
6020 Views
25 replies
0 likes

6020 Views
25 replies
0 likes

Superuser Contribution Country settings error 408

Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm on a Mac btw if it matters)

Semai9
Newbie
Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm ...
2018-01-22 5:56:37 PM
2018-01-27 2:01:51 AM
FabianS_Bogota
Roadie
354 Views
1 replies
0 likes
Login

354 Views
1 replies
0 likes

Superuser Contribution Can't subscribe to family account because I live in a different country now

HI, my whole family can subscribe to the family account except me. The system is always telling me that I'm in a foreign country when I want to confirm our new family account adress. What can I do??? thanks for your help

tschuli13
Newbie
HI, my whole family can subscribe to the family account except me. The system is always telling me that I'm in a foreign country when I want to confirm our new family account adress. What ca...
2018-01-22 10:53:48 AM
2018-01-27 1:48:38 AM
FabianS_Bogota
Roadie
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Superuser Contribution Hi I've been having a problem logging in.

Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help

user-removed
Visitor
Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help
2018-01-22 3:32:41 AM
2018-01-27 1:40:04 AM
FabianS_Bogota
Roadie
1199 Views
1 replies
0 likes

1199 Views
1 replies
0 likes

Superuser Contribution Log in failed Ef

After I upgraded Spotify my account automatically logged out, when I’m trying to log in it didn’t work. And after i changed my password (bc i thought i forgot my password) the notification said the same trouble it is “you can only use spotify arboard...

eferpe17
Newbie
After I upgraded Spotify my account automatically logged out, when I’m trying to log in it didn’t work. And after i changed my password (bc i thought i forgot my password) the notification said the s...
2018-01-22 1:58:46 AM
2018-01-27 1:38:46 AM
FabianS_Bogota
Roadie
554 Views
1 replies
0 likes
Account
Free
Login
Premium
Security
Unlimited

554 Views
1 replies
0 likes

CHANGE USERNAME SPOTIFY FAMILY

Hi!Can i dot that? how? thanx!!

morcillorci
Newbie
Hi! Can i dot that? how? thanx!!
2015-11-16 12:45:41 PM
2018-01-27 1:27:40 AM
LynchxFamily
Casual Listener
7655 Views
5 replies
1 likes
Subscription

7655 Views
5 replies
1 likes

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