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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 333 Views
  • 0 replies
  • 6 likes
  • Security
  • 333 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436977 Views
  • 971 replies
  • 108 likes
  • Account
  • 436977 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194475 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194475 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106508 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106508 Views
  • 70 replies
  • 11 likes

Superuser Contribution Share playlist / artist radio / current listen queue to spotify user

When out in the world, it would be great to be able to easily "tag on" to a playlist, artist radio or play queue if I like what I'm hearing so far. Often when I'm in a cafe, gym or office there will be a great series of tunes going on, but equally of...

  • Newbie
  • When out in the world, it would be great to be able to easily "tag on" to a playlist, artist radio or play queue if I like what I'm hearing so far. Often when I'm in a cafe, gym or office there will ...
  • Maria_B
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Problem

Hi i wanna buy student premium price but there are no korea.So I couldn’t:(But my account already was paidI’d like to refund my money back:)

  • Casual Listener
  • Hi i wanna buy student premium price but there are no korea. So I couldn’t:( But my account already was paid I’d like to refund my money back:)
  • LeoRager
  • Community Legend
  • 290 Views
  • 2 replies
  • 0 likes
  • Premium
  • 290 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Hola! Sucede que tengo contratado el plan familiar, peeeeero solo aparecemos 5 miembros (incluida yo) y para dar de alta al 6 no me permite quisiera que me dijeran como hacerle por favor y gracias!

  • Visitor
  • Hola! Sucede que tengo contratado el plan familiar, peeeeero solo aparecemos 5 miembros (incluida yo) y para dar de alta al 6 no me permite 😕 quisiera que me dijeran como hacerle por favor y gracias!
  • Maria_B
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
  • 208 Views
  • 1 replies
  • 0 likes

Spotify in my fitness studio

Hello, world famour studio SOULCYCLE plays music using spotify in their studio+ Other studios alike advertise on their website their instructor ‘s Spotify playlist so customers can see what kinda music they play during classes is this legal? can i do...

  • Newbie
  • Hello,    world famour studio SOULCYCLE plays music using spotify in their studio + Other studios alike advertise on their website their instructor ‘s Spotify playlist so customers ...
  • jmdesin892
  • Roadie
  • 4875 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 4875 Views
  • 1 replies
  • 0 likes

Superuser Contribution No response from Spotify for closing account

Hi all, Three weeks ago I noticed that my spotify account (linked to facebook) is being used by someone else than me. You could call it hacked. I followed the instructions described in the spotify help (log out on all devices, change password, ...). ...

  • Visitor
  • Hi all,   Three weeks ago I noticed that my spotify account (linked to facebook) is being used by someone else than me. You could call it hacked. I followed the instructions described in the s...
  • Aimee_T
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont let me sign in

It wont let me sign in from new zealand? Worked fine in aus?

  • Newbie
  • It wont let me sign in from new zealand? Worked fine in aus?
  • Aimee_T
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Logging in and subscription

Hi I'm desperately trying to cancel my free trial for premium. I can't access anything on my android app. I've tried logging in on the website and it either tells me my passwords incorrect or the username isn't attached to a spotify account. If I try...

  • Casual Listener
  • Hi I'm desperately trying to cancel my free trial for premium. I can't access anything on my android app. I've tried logging in on the website and it either tells me my passwords incorrect or the use...
  • Laura1717
  • Newbie
  • 312 Views
  • 4 replies
  • 0 likes
  • 312 Views
  • 4 replies
  • 0 likes

Discount Family Subscriptions!

my kids were cut off we live in the same house i send them the invitation again but they can log in need help

  • Casual Listener
  • my kids were cut off we live in the same house i send them the invitation again but they can log in need help 
  • user-removed
  • Not applicable
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Solved!! My account email was changed without my permission. Please Help

I had to create a new temp account just to post this but someone has changed my email associated with my account. Please help

  • Casual Listener
  • I had to create a new temp account just to post this but someone has changed my email associated with my account. Please help
  • Maxim
  • Spotify Star
  • 15206 Views
  • 3 replies
  • 0 likes
  • Account
  • 15206 Views
  • 3 replies
  • 0 likes

Account is being used somewhere else

Hello, I am getting an alert that "Spotify has been paused becuase your account is being used somewhere else." I logged out of all devices remotely on the Account page on Spotify and even changed my password. But I am still get this alert and can't l...

  • Newbie
  • Hello,   I am getting an alert that "Spotify has been paused becuase your account is being used somewhere else." I logged out of all devices remotely on the Account page on Spotify and even ch...
  • Maxim
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Security
  • 275 Views
  • 1 replies
  • 0 likes

Can’t access account and make payment

Hello I cannot access my account due to I cannot change my country in the edit section.Only USA given.Im currently living in Qatar .Please help and solve this situation

  • Newbie
  • Hello           I cannot access my account due  to I cannot change my country in the edit section.Only USA given.Im currently living in Qatar .Please help and solve th...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Gift Card not valid - Account Created through a Promo

I received a $30 gift card that I'd like to use for Spotify Premium. When I went to the redemption page, I received this error message: Unfortunately this Premium code does not seem to be valid. Try again or contact customer service. In searching thr...

  • Newbie
  • I received a $30 gift card that I'd like to use for Spotify Premium. When I went to the redemption page, I received this error message: Unfortunately this Premium code does not seem to be valid....
  • Fooshizzle
  • Newbie
  • 924 Views
  • 2 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
  • 924 Views
  • 2 replies
  • 2 likes

Ik betaal voor Premium, maar ik heb nu alleen toegang tot een Free account

Hoi, Ik betaal al vanaf 27-06-2016 voor Premium en heb vorige maand (27-07-2017) dan ook keurig betaald, maar ik krijg ineens reclame tussendoor en overal staat aangegeven dat ik een Free account heb. Is het mogelijk dat mijn Premium account uit zich...

  • Newbie
  • Hoi,   Ik betaal al vanaf 27-06-2016 voor Premium en heb vorige maand (27-07-2017) dan ook keurig betaald, maar ik krijg ineens reclame tussendoor en overal staat aangegeven dat ik een Free ac...
  • Geertjan1970
  • Newbie
  • 973 Views
  • 3 replies
  • 1 likes
  • 973 Views
  • 3 replies
  • 1 likes

I am invited for spotify family and dit not receive any mail..

my husband sent several times his invitation for spotify family, I didn't receive any invitations. the email adress he used is correct.. please help..

  • Newbie
  • my husband sent several times his invitation for spotify family, I didn't receive any invitations. the email adress he used is correct.. please help..     
  • NickPembo
  • Casual Listener
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Can't login

Can't login since yesterday. Login is not working on Xbox One X. And on my PC it says "no internet connection" But that is not the case....

  • Regular
  • Can't login since yesterday. Login is not working on Xbox One X. And on my PC it says "no internet connection" But that is not the case....
  • Luke
  • Spotify Star
  • 1850 Views
  • 15 replies
  • 0 likes
  • Account
    Login
  • 1850 Views
  • 15 replies
  • 0 likes

Trying to upgrade to Premium.

When I go to Account > in Username their is a name in there that is just a bunch of letters and numbers and the subscription says Free. I try to select each one but nothing happens? Not sure whey a Username is already there? Any suggestions?

  • Casual Listener
  • When I go to Account > in Username their is a name in there that is just a bunch of letters and numbers and the subscription says Free. I try to select each one but nothing happens?  Not sure...
  • Bach9070
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 197 Views
  • 2 replies
  • 0 likes

My Username

Hi, so my username that i chose for spotify is “amynewburg” but when I go to settings and look for my account it says my username is “swkomm7nnxx2gszj86j0a0k2n”. Every time I want to send someone a link to my spotify account, that shows up in the URL...

  • Newbie
  • Hi, so my username that i chose for spotify is “amynewburg” but when I go to settings and look for my account it says my username is “swkomm7nnxx2gszj86j0a0k2n”. Every time I want to send someone a l...
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
  • 207 Views
  • 1 replies
  • 0 likes

List with hacked accounts / Lista com contas hackeads

My account was hacked. Someone good, saw that my account was hacked and warned me. In addition to my account, this person says that the following accounts have been hacked: * If this is on the list, change your email and password already. More Than 2...

  • Newbie
  • My account was hacked. Someone good, saw that my account was hacked and warned me. In addition to my account, this person says that the following accounts have been hacked:   * If t...
  • Maxim
  • Spotify Star
  • 3597 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 3597 Views
  • 1 replies
  • 0 likes

Premium

Hi there, so with my phone contract I got Spotify premium but for some reason it’s not working, could you help?

  • Newbie
  • Hi there, so with my phone contract I got Spotify premium but for some reason it’s not working, could you help? 
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes