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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82114 Views

9 replies

2 likes

Account
Login
  • 82114 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657590 Views

13 replies

4 likes

Account
  • 657590 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

739001 Views

18 replies

29 likes

  • 739001 Views
  • 18 replies
  • 29 likes

fsdfdsf

dfsffff

Regular

dfsffff

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

What do I need on Spotify to make a playlist as an artist? Not using the personal profile playlists.

What do I need on Spotify to make a playlist as an artist? Not using the personal profile playlists. I want to create a new one, beeing able to change the artwork of the playlist, besides havinf the artist name as the creator of the playlist. Have so...

Newbie

What do I need on Spotify to make a playlist as an artist? Not using the personal profile playlists. I want to create a new one, beeing able to change the artwork of the playlist, besides havinf the ...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Solved!! Wrong username

Hi! I don’t know what’s wrong but I received a Spotify email and it says that my username is just a bunch of numbers and letters. Something like this: 41a3hz6g6t79r2oi9 I didn’t do that and I don’t know how to change it or if it’s suppose to be like ...

Newbie

Hi!   I don’t know what’s wrong but I received a Spotify email and it says that my username is just a bunch of numbers and letters.   Something like this: 41a3hz6g6t79r2oi9  ...

Maxim

Spotify Star

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

change country won't work

When I try to change the country, I follow the instruction to update the payment methode.Then I change the payment method to PayPal, followed by the selection of the country.I choose Belgium. After changing I receive the message that I use a card tha...

Newbie

When I try to change the country, I follow the instruction to update the payment methode. Then I change the payment method  to PayPal, followed by the selection of the country. I choose Belgiu...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

2 profielen, 2 betalingen, 1 account

Een ingewikkelde vraag, zo omschrijf ik het. Ik betaal al maanden voor spotify zonder dat ik dat wil. Maar mijn abbonement kan niet worden opgezegd. Als ik inlog met mijn email en mijn eigen wachtwoord komt ik op een het account van mijn stiefvader. ...

Newbie

Een ingewikkelde vraag, zo omschrijf ik het. Ik betaal al maanden voor spotify zonder dat ik dat wil. Maar mijn abbonement kan niet worden opgezegd. Als ik inlog met mijn email en mijn eigen wachtwoo...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

SMS Serviceinfo scam?

Hi, I got this SMS in Norwegian saying "NB! Du har ikke aktivert dine 180 dager av Spotify Premium - Aktiver: dealoffer365.com"Stupid as I am I tried it by typing in the info several times, but it just failed every time. What is this though? Should I...

Regular

Hi, I got this SMS in Norwegian saying "NB! Du har ikke aktivert dine 180 dager av Spotify Premium  - Aktiver: dealoffer365.com" Stupid as I am I tried it by typing in the info several times, ...

MinniHowl

Regular

3465 Views

11 replies

0 likes

Premium
  • 3465 Views
  • 11 replies
  • 0 likes

Not abel to accept family initation

We have added three family members, but none of us can see any redeem. we are just comming to the ”master” of the account when pressing accept. I have also tried to create a new account for me, since we all have used the same account so far, but no c...

Casual Listener

We have added three family members, but none of us can see any redeem. we are just comming to the ”master” of the account when pressing accept. I have also tried to create a new account for me, since...

user-removed

Not applicable

679 Views

5 replies

0 likes

Account
Premium
  • 679 Views
  • 5 replies
  • 0 likes

abonnement family

Bonjour, Je suis dans l'incomprehension totale par rapport a mon abonnement. Voila 2-3 semaines que j'ai pris un abonnement familial avec mon beau frere. Nous avons la meme adresse, je remplis correctement les informations et spotify premium se lance...

Newbie

Bonjour,    Je suis dans l'incomprehension totale par rapport a mon abonnement.    Voila 2-3 semaines que j'ai pris un abonnement familial avec mon beau frere. Nous avons la m...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Solved!! Premium Family, ma mi viene addebito 9.99E al mese

ciao! ho un problema con il mio account Spotify, nonstante il mio profilo sia associato ad un account family, da settembre mi vengono scalati 9.99E al mese, come se avessi sottoscritto un abbonamento premium.mmi potete aiutare per favore? sono giorni...

Casual Listener

ciao! ho un problema con il mio account Spotify,  nonstante il mio profilo sia associato ad un account family, da settembre mi vengono scalati 9.99E al mese, come se avessi sottoscritto un abbo...

imattolo

Community Legend

877 Views

5 replies

0 likes

  • 877 Views
  • 5 replies
  • 0 likes

Superuser Contribution can't change the country

Hey I can't even change the country coz when I try to log in it says: "Enjoying your trip? To listen more than 14 days tell us where you are at spotify.com ARE YOU KIDDING???!!!! ugh please help me to change the country coz it says USA only and I tri...

Casual Listener

Hey    I can't even change the country coz when I try to log in it says: "Enjoying your trip? To listen more than 14 days tell us where you are at spotify.com ARE YOU KIDDING???!!!! ...

meahtenoha

Spotify

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes

Account information won't change.

Hey guys , i've a huge problem. My Spotify account is connected with my Facebook account. I recently changed my Facebook name and mail-adress.When i check my Spotify account information it's still my old name and mail adress. WHY? It's kinnda annoyin...

Newbie

Hey guys , i've a huge problem.  My Spotify account is connected with my Facebook account. I recently changed my Facebook name and mail-adress. When i check my Spotify account information it's...

256 Views

0 replies

0 likes

Premium
  • 256 Views
  • 0 replies
  • 0 likes

Solved!! Email was changed and wasn’t me

My Spotify premium email address was changed and I didn’t do it. How do I get either my email back or get my billing information off that’s linked to that account? Already used Spotify’s “I STILL NEED HELP” button.

Visitor

My Spotify premium email address was changed and I didn’t do it. How do I get either my email back or get my billing information off that’s linked to that account? Already used Spotify’s “I STILL NEE...

jsannn

Community Legend

1152 Views

1 replies

0 likes

Account
Login
Security
  • 1152 Views
  • 1 replies
  • 0 likes

How do you delete an account?

Recently I found out that someone created an account with my information and i just want to have everything removed.

Visitor

Recently I found out that someone created an account with my information and i just want to have everything removed.

Maxim

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Pay with swedish card in the US

Hi, I'm trying to upgrade my account to Premium. I'm currently in the US and are trying to pay with my swedish credit card. It doesn't work because "Spotify is not avaliable in your country". Which isn't true... Will my account work here if I get som...

Newbie

Hi, I'm trying to upgrade my account to Premium. I'm currently in the US and are trying to pay with my swedish credit card. It doesn't work because "Spotify is not avaliable in your country". Which i...

Maxim

Spotify Star

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Premium Cancelled (Payment charged)

Hi Spotify, I cancelled my Spotify premium few months back, but Spotify still charged me every month $10.00 from my debit card. Please assist on this matter. Details from bank account statement: Spotify P042384DEA Stockholm 27 Nov 2017 93691851488

Newbie

Hi Spotify,   I cancelled my Spotify premium few months back, but Spotify still charged me every month $10.00 from my debit card. Please assist on this matter.  Details from bank account...

Maxim

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Account hacked help

My email has been changed without my doing and i have no access to my account.

Visitor

My email has been changed without my doing and i have no access to my account.

Maxim

Spotify Star

527 Views

1 replies

0 likes

Security
  • 527 Views
  • 1 replies
  • 0 likes

spotify email

I have a spotify account that I pay for spotify premium with. I have the account username but the email that the account was made with has been deleted. I also cannot figure out what my password is

Newbie

I have a spotify account that I pay for spotify premium with. I have the account username but the email that the account was made with has been deleted. I also cannot figure out what my password is

soulstone_83

Newbie

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

i can't log in on my mac

I can't log in on my mac. The other user on my mac, my son, who shares my spotify account is logged in. Shouldn't we BOTH be able to log in? It tells me I have logged in with Facebook, so I click on that and NOTHING happens.....

Newbie

I can't log in on my mac. The other user on my mac, my son, who shares my spotify account is logged in. Shouldn't we BOTH be able to log in? It tells me I have logged in with Facebook, so I click on ...

Luke

Spotify Star

350 Views

1 replies

0 likes

Login
  • 350 Views
  • 1 replies
  • 0 likes

Nao consigo adicionar Premium Familiar

Mandei o convite e meu cunhado nao consegue ser aceito, sendo que o endereco e o mesmo. Da o seguinte erro 3 - Opa, algo deu errado. Tente de novo O que devo fazer

Newbie

Mandei o convite e meu cunhado nao consegue ser aceito, sendo que o endereco e o mesmo. Da o seguinte erro 3 - Opa, algo deu errado. Tente de novo O que devo fazer

Luke

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes