Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
meahtenoha
PlanPremiumCountryUKDeviceSamsung galaxy A40Operating systemAndroid My Question or IssueI restarted my phone and it logged me out of spotify. It says the email and password combination is incorrect and I get an error message when I try to log in with...
PlanPremiumCountryIsraelDeviceXiomi\PC\MacOperating System(iOS 10, Android, Windows 10,etc.) My Question or Issuefirst thing sorry if its not the correct place to put it, it's less of an issue for me and more for spotify and i would like them to know...
PlanPremiumCountryUSA My premium account was only connected through a facebook account which I no longer have access to. I have already sent an email to customer support and they sent me to this community site, but all the people on here with the sam...
PlanPremiumCountryUSADevicePC, iphone xrOperating SystemiOS windows My Question or IssueMy facebook account got disabled and I have all of my playlists and liked songs on my spotify account linked with my deleted facebook account and I dont know what...
Free, Russia, Xiaomi Mi A3, Android 10Issue started off with "no internet connection available" when I was on either wifi (tried multiple networks) or mobile data. Tried toggling offline mode on/off, as well as airplane mode. No luck. Restarted phone...
(This is my new account) I made my other account a few years ago with my old Facebook and old email. I no longer have access to these accounts, and would like to cancel the account from charging my bank account. I can provide multiple sources of proo...
Devicexbox one Issue I am paying for premium that was set up on my Xbox console. I have £9.99 deducted from my PayPal account. I know I singed up first the subscription service. But I have no access to my log in details. Now with a new Xbox I can’t a...
PlanFreeCountryIndiaDevice(Pixel 2xl, Ipad 2017)Operating System(Android 10, iPad OS,Windows 10 etc.) My Question or Issue I've been using Spotify free version for the past few months and kinda stopped using it a while back, but decided to upgrade to...
PlanPremiumCountryRussiaDevice(iPhone Operating System My Question or IssueI’ve been using Spotify for almost 4 weeks, I have many tracks in my favorites, I created many playlists and still don’t have Discover Weekly or any other recommendations. Onl...
First of all, sorry for bad english, hope you guys can at least understand me. So, I'm from Brazil and like you guys know Spotify launched lyrics for us on July 1, 2020. But I have not yet received this feature. I've tried everything.Uninstall and In...
My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old account. I tried to delete my old account, but in or...
Hi there! When I listen to music on another device (e.g. speaker), it doesn't show on Friend Activity. However, if I'm playing directly from my laptop and phone, it shows. Why is that? Also, do minutes listened to on another device also count towards...
I signed up for a Family Premium 3 month trial in June 2020. In doing so, I had to provide my credit card info so that if I forgot to unsubscribe from FP Spotty could continue to suck $15 from my account til I caught my mistake. Since then, Spotty fo...
For years I've had a free Spotify plan and was perpetually logged in both on my Mac laptop and iPhone. Several months ago I changed my Instagram username and within seconds of changing it I was logged out of my Spotify account on both devices and my ...
Plan PremiumCountry RussiaOperating System Windows 10My Question or IssueHello, I use the service for a month, during this time I did not receive a single "Discover Weekly" playlist. What should I do to make it appear?
My Question or IssueI live in Austria (We speak German), but I want to listen to American music. Don't understand me wrong I love the language, but not the music. It is so annoying I always get playlists with German songs in there, which I don't like...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI linked my account with my facebook years ago but have since deleted my facebook. Id like to...
PlanFreeCountryAustraliaDeviceAcer SwiftOperating SystemWindows 10 My Question or IssueI can't log in to my Spotify on my laptop because it says there is no internet and error code:accesspoint:31 but I am connected to the internet- how can I fix this...
After resetting my password on Spotify Premium I have no longer access to my Premium account. It only gives me access to my old Premium-Free account which has a different username.
PlanPremiumCountryIsraelDeviceSamsung Galaxy note 20Operating SystemAndroid Oreo My Question or IssueI have another account and beacuse I don't remember the password I cant log in to it so I opened a new Spotify account. I can't log in to my email ei...