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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Hello team, I saw that Spotify has their own list for differents styles
of music (indie music,...) How could a band apply to be in a list? Thank
you so much in advance Best regards!!
Hello team, I saw that Spotify has their own list for differents styles of music (indie music,...) How could a band apply to be in a list? Thank you so much in advance 🙂 &nb...
Hi, I'm trying to change my password but every time I try to do so
sporify deletes my entries and says "This should not be blank. This
should not be blank" at the top of the form, not allowing me to actually
change my password. This has happened for ...
Hi, I'm trying to change my password but every time I try to do so sporify deletes my entries and says "This should not be blank. This should not be blank" at the top of the form, not allowi...
I’m trying to log into my account but it’s saying Spotify can only be
used for 14 days abroad. It was set to USA so I changed it to UK after
reading how to do so. It’s still giving me the same message? What do I
do?
I’m trying to log into my account but it’s saying Spotify can only be used for 14 days abroad. It was set to USA so I changed it to UK after reading how to do so. It’s still giving me the same messag...
Hello, now I moved my hometown to Japan for studying at university. I
trying to change my address but I can't update my country. According to
help support I need to update my payment first, but I using PayPal
account that I still can use for monthly ...
Hello, now I moved my hometown to Japan for studying at university. I trying to change my address but I can't update my country. According to help support I need to update my payment first, but I usi...
everytime I try to log in I get a pop up box saying "you are currently
set to offline, Please go online to connect to Spotify" with two push
buttons cancel or connect and when I press connect it comes up with the
same box again.
everytime I try to log in I get a pop up box saying "you are currently set to offline, Please go online to connect to Spotify" with two push buttons cancel or connect and when I press connect it come...
I have spotify premium via my sprint account. I signed up in the United
States but have since moved to Italy. I had to restore my phone and have
to relogin to the app but it wont allow me to while im in italy. I have
premium and under my account sett...
I have spotify premium via my sprint account. I signed up in the United States but have since moved to Italy. I had to restore my phone and have to relogin to the app but it wont allow me to while im...
Hi,A couple of months back my account has somehow been hacked. My
subscription was changed to family sharing, my profile name was changed
to Rodrigo Alexander Montero etc... and all these Spanish sounding
playlists were added. I've managed to boot hi...
Hi, A couple of months back my account has somehow been hacked. My subscription was changed to family sharing, my profile name was changed to Rodrigo Alexander Montero etc... and all these Spanish s...
Hi. I purchased a gift subscription for a friend yesterday. We both live
in Malaysia. We live in the same city. When she tried to use her
redemption code she gets the error to say that the number is not valid
for her country. My own spotify account t...
Hi. I purchased a gift subscription for a friend yesterday. We both live in Malaysia. We live in the same city. When she tried to use her redemption code she gets the error to say that the number is ...
Spotify had updated me to Premium Family, but I haven‘t selected this.
So spotify debited my bankaccount with 5€ too much this month. What
could I do? I am hacked?
Spotify had updated me to Premium Family, but I haven‘t selected this. So spotify debited my bankaccount with 5€ too much this month. What could I do? I am hacked?
I was a Spotify user for about 4-5years(mostly premium) and suddenly
it's gone. I can't log in via Facebook, email and name as well! How to
fix it? I miss my playlists&stuff
I was a Spotify user for about 4-5years(mostly premium) and suddenly it's gone. I can't log in via Facebook, email and name as well! How to fix it? I miss my playlists&stuff 😞
Hi, I have gotten this code that I wish to redeem to get premium but I
an not able to access any of Spotify's websites. What should I do? The
code is also time sensitive so a quick response will be ideal. Thank you
Hi, I have gotten this code that I wish to redeem to get premium but I an not able to access any of Spotify's websites. What should I do? The code is also time sensitive so a quick response will be i...
I recently upgraded my Premium plan to Family Premium. However all
Family Members, except for me (I'm the account administrator), are
unable to download music. It's not that the download doesn't work, the
Download toggle/button just don't appear. The...
I recently upgraded my Premium plan to Family Premium. However all Family Members, except for me (I'm the account administrator), are unable to download music. It's not that the download doe...
I use to have an account in US, however when I moved to Brazil my
account did work anymore, so I created a new one. Now, I want to change
my email account for the new one, to the email of the old one. When I
try to do this I have a feedback saying th...
I use to have an account in US, however when I moved to Brazil my account did work anymore, so I created a new one. Now, I want to change my email account for the new one, to the email of the ...
My spotify was hacked and they deleted everything and changed the
password and email and i cant sign in and mt credit card info is
connected to it HELP ASAP
My spotify was hacked and they deleted everything and changed the password and email and i cant sign in and mt credit card info is connected to it HELP ASAP
I'm sure i've set my username while signing up.But now it says
"ruhfdu8s0czxmxb041bwy71mh" on my profile page.the edit profile button
doesn't allow me to change it edit: posting this has prompted me to type
in a username, it's still shown as "ruhfdu8...
I'm sure i've set my username while signing up. But now it says "ruhfdu8s0czxmxb041bwy71mh" on my profile page. the edit profile button doesn't allow me to change it edit: posting this has...
I haven't connected any devices to my account, but when i use Spotify I
see different devices that are connected to my account, How is that
possible.And the music is playing, as you can see in the included
picture, the 2 devices are not mine.
I haven't connected any devices to my account, but when i use Spotify I see different devices that are connected to my account, How is that possible. And the music is playing, as you can see in the ...
Right just signed up for family plan .. Sent invite wife ... She got
invite .... Accepted invite ..... Directed her to log in ..... She
hasn't got account so logged in as me ... so in my account ????? Can
someone from Spotify explain why this is so *...