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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414698 Views
  • 965 replies
  • 108 likes
  • Account
  • 414698 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181434 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181434 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102103 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102103 Views
  • 68 replies
  • 10 likes

Student Discount

Hi, I wanted to sign up for spotify using my uni email. but somewhere along the line I seem to have duplicated my account and now i have 2 usernames, of which the one it logs in with won't allow me the student discount as it says the account is alrea...

  • Newbie
  • Hi, I wanted to sign up for spotify using my uni email. but somewhere along the line I seem to have duplicated my account and now i have 2 usernames, of which the one it logs in with won't allow me t...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

2 accounts

I have two accounts one free one premium. I recently changed phones and I can’t access my premium account anymore it only allows my free one and When I try both accounts it still goes to same free one

  • Newbie
  • I have two accounts one free one premium. I recently changed phones and I can’t access my premium account anymore it only allows my free one and When I try both accounts it still goes to same free one
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

There is no place left in my library

Hi Dear Spotify, I try today to save one more song that i like in my library (not on my phone direclty), but at my big surpise, Spotify show me an error message (in french) : Wahou ! Quelle collection ! Il n'y a plus de place dans "Bibliothèque". Pou...

  • Regular
  • Hi Dear Spotify,   I try today to save one more song that i like in my library (not on my phone direclty), but at my big surpise, Spotify show me an error message (in french) :   Wahou ...
  • Hubo
  • Community Legend
  • 731 Views
  • 7 replies
  • 0 likes
  • 731 Views
  • 7 replies
  • 0 likes

Superuser Contribution Major help needed

How would I change account password and email info if I can't remember my password, and I NO longer have access to the email address I originally used for the account?

  • Newbie
  • How would I change account password and email info if I can't remember my password, and I NO longer have access to the email address I originally used for the account? 
  • SergioDavid
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked

I just received a notification that the emailadres linked to my spotify account has been changed and now I cant log in again. I am 100% sure I am hacked and am now worried about all the data my Spotify account has about me. I need help ASAP

  • Visitor
  • I just received a notification that the emailadres linked to my spotify account has been changed and now I cant log in again. I am 100% sure I am hacked and am now worried about all the data my ...
  • SergioDavid
  • Roadie
  • 433 Views
  • 2 replies
  • 0 likes
  • Account
  • 433 Views
  • 2 replies
  • 0 likes

Betaald, maar geen account gekregen

Ik heb € 0,99 betaald, maar geen bevestigings mail gekregen. De volgende dag alles opnieuw gedaan, en weer betaald, waarna het is gelukt. Heb ik nu toch 2 accounts ( en kosten)?

  • Newbie
  • Ik heb € 0,99 betaald, maar geen bevestigings mail gekregen. De volgende dag alles opnieuw gedaan, en weer betaald, waarna het is gelukt. Heb ik nu toch 2 accounts ( en kosten)?
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Problem with Username

I have a Premium account (Mrdingi) and when I try to reset my password, I get the following message:"The username you provided is not associated with an active Spotify account."I am attaching a screenshot showing my paid Spotify username.

  • Visitor
  • I have a Premium account (Mrdingi) and when I try to reset my password, I get the following message: "The username you provided is not associated with an active Spotify account." I am attaching a s...
  • Luke
  • Spotify Star
  • 389 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 389 Views
  • 5 replies
  • 0 likes

Solved!! Will my account still be available when I change from DEUTSCHE TELEKOM to Spotify?

Hi there,since years I am using and paying Spotify over Deutsche Telekom. I want to change this because Deutsche Telekom doesn't offer a Family Account (what I need).When I leave Deutsche Telekom and activate Spotify here directly on Spotify, will al...

  • Casual Listener
  • Hi there, since years I am using and paying Spotify over Deutsche Telekom. I want to change this because Deutsche Telekom doesn't offer a Family Account (what I need). When I leave Deutsche Telekom...
  • Maxim
  • Spotify Star
  • 412 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 412 Views
  • 3 replies
  • 0 likes

Moved to South America

So 1.5 years ago I moved to Colombia, 15 days later I couldn't use Spotify. Now I'm visiting the UK and I still can't use it. "Enjoying you trip? Tell us where you are." Patronising much? Unhelpful much? Is there anywhere I chose to live in the world...

  • Casual Listener
  • So 1.5 years ago I moved to Colombia, 15 days later I couldn't use Spotify. Now I'm visiting the UK and I still can't use it.   "Enjoying you trip? Tell us where you are."   Patronising...
  • mikemhz
  • Casual Listener
  • 336 Views
  • 4 replies
  • 0 likes
  • Login
  • 336 Views
  • 4 replies
  • 0 likes

Can't change the country and use the gift card

I moved from Poland to Sweden and bought a gift card to pay for Spotify. When I tried to use it it said, that the card comes from a different country, since the country in my profile is Poland. But when I go to account settings I cannot change the co...

  • Casual Listener
  • I moved from Poland to Sweden and bought a gift card to pay for Spotify. When I tried to use it it said, that the card comes from a different country, since the country in my profile is Poland. But w...
  • luispbsantos
  • Newbie
  • 1675 Views
  • 6 replies
  • 0 likes
  • Account
  • 1675 Views
  • 6 replies
  • 0 likes

Solved!! how to get a new password

My account is four years old and the email adress that i used to create it doesnt work anymore. I dont remember my password to spotify... how can i edit my email without password confirmation? Or do i have to create a new account

  • Newbie
  • My account is four years old and the email adress that i used to create it doesnt work anymore. I dont remember my password to spotify... how can i edit my email without password confirmation? Or do ...
  • imattolo
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Premium features not working

Two issues:1. I'm not able to perform unlimited skips (think I can skip about 8 times & then have to wait awhile).2. I can't add songs to queue - when I try the attached message comes up (even when I'm not attached to any devices & just listening thr...

  • Newbie
  • Two issues: 1. I'm not able to perform unlimited skips (think I can skip about 8 times & then have to wait awhile). 2. I can't add songs to queue - when I try the attached message comes up (eve...
  • imattolo
  • Community Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • iOS
    Mobile
  • 517 Views
  • 1 replies
  • 0 likes

Solved!! No token to redeem?

Hi. I've just upgraded my Premium account to a Family account. I've invited my kids via their email addresses, but the first thing is that they didn't get these letters. Then I copied the links and sent them via iMess, but when they click these messa...

  • Casual Listener
  • Hi. I've just upgraded my Premium account to a Family account. I've invited my kids via their email addresses, but the first thing is that they didn't get these letters. Then I copied the links and s...
  • SK70
  • Casual Listener
  • 2313 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 2313 Views
  • 3 replies
  • 0 likes

Payment card

Hei. How can i delete my payment card from account that is registered to another person? Cannot contact that person and bank can not help neither. Please help. Best regsrds.

  • Newbie
  • Hei. How can i delete my payment card from account that is registered to another person?  Cannot contact that person and bank can not help neither. Please help. Best regsrds.
  • imattolo
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Two accounts with same email

Hi there!I used to live in Australia but now I live in Spain and I have to change my country settings. However, I've realized that with the same email I can have access to 2 accounts (only by typing two different passwords). The bad thing is that I c...

  • Visitor
  • Hi there! I used to live in Australia but now I live in Spain and I have to change my country settings. However, I've realized that with the same email I can have access to 2 accounts (only by typin...
  • 204 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 204 Views
  • 0 replies
  • 0 likes

Unable to create a new account

I'm trying to create a new account for my daughter (I may change to subscription option but I would like my kids to try it first). I just get the spinning wheel and am unable to sign her up. I've tried via different browsers and devices. On an iPad I...

  • Casual Listener
  • I'm trying to create a new account for my daughter (I may change to subscription option but I would like my kids to try it first). I just get the spinning wheel and am unable to sign her up.  I...
  • Luke
  • Spotify Star
  • 866 Views
  • 5 replies
  • 0 likes
  • 866 Views
  • 5 replies
  • 0 likes

código premium inválido

Olá, eu tenho contratado um plano família, porém, começou a dar um bug e eu envio os convites, mas quando o convidado tenta entrar no grupo, o código dá como inválido, aparecendo a seguinte mensagem: "Infelizmente, parece que este código Premium não ...

  • Newbie
  • Olá, eu tenho contratado um plano família, porém, começou a dar um bug e eu envio os convites, mas quando o convidado tenta entrar no grupo, o código dá como inválido, aparecendo a seguinte mensagem:...
  • rejoiadigilab
  • Casual Listener
  • 1543 Views
  • 3 replies
  • 2 likes
  • Account
    Premium
  • 1543 Views
  • 3 replies
  • 2 likes

Solved!! Logging in not possible

Dear Spotify Community, today I write to you on behalf of my mother. Somehow (neither one of us knows how) she managed to forget all the login data to her premium account except her username. So we can have a new password sent via the username but sh...

  • Casual Listener
  • Dear Spotify Community,  today I write to you on behalf of my mother. Somehow (neither one of us knows how) she managed to forget all the login data to her premium account except her username. ...
  • feufollet
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Spotify in South Africa

Please make it available in South Africa.

  • Newbie
  • Please make it available in South Africa.
  • Maxim
  • Spotify Star
  • 1236 Views
  • 1 replies
  • 0 likes
  • 1236 Views
  • 1 replies
  • 0 likes

Charged for cancelled subscription

Hi. I am already a premium user. There was a another promotion, so i decided to go for it. But, I cancelled the new subscription as it stated im not allowed to suscribe the deal. However, I received a receipt from credit card company stated that the ...

  • Newbie
  • Hi. I am already a premium user. There was a another promotion, so i decided to go for it. But, I cancelled the new subscription as it stated im not allowed to suscribe the deal. However, I received ...
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes