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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9044 Views
  • 1 replies
  • 9 likes
  • Security
  • 9044 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482090 Views
  • 979 replies
  • 111 likes
  • Account
  • 482090 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210914 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210914 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120925 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120925 Views
  • 72 replies
  • 12 likes

Superuser Contribution Cobro no autorizado

Por favor su ayuda me cobraron el mes gratis y ademas no se activa el premium en mi cuenta

  • Newbie
  • Por favor su ayuda me cobraron el mes gratis y ademas no se activa el premium en mi cuenta
  • RodrigoPalma
  • Roadie
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ingresar ni cambiar mi contrasea

Buenas tardes, acabo de hacer una nueva cuenta premium pero cuando intente ingresar a ella no se me permitio, hice el proceso para cambiar la contrasena pero al final no me llego ninguna notificacion de que el proceso se haya completado y aun no pued...

  • Newbie
  • Buenas tardes, acabo de hacer una nueva cuenta premium pero cuando intente ingresar a ella no se me permitio, hice el proceso para cambiar la contrasena pero al final no me llego ninguna notificacion...
  • RodrigoPalma
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution 504 message

why am i able to get here but cant get to my account page, it runs ver slow and then gives me a 504 message?

  • Casual Listener
  • why am i able to get here but cant get to my account page, it runs ver slow and then gives me a 504 message?
  • RodrigoPalma
  • Roadie
  • 483 Views
  • 2 replies
  • 0 likes
  • 483 Views
  • 2 replies
  • 0 likes

Superuser Contribution Demora em liberar o Premium

O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!

  • Newbie
  • O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!
  • RodrigoPalma
  • Roadie
  • 1702 Views
  • 1 replies
  • 0 likes
  • 1702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fiz a troca do Cartao de Credito do pagamento e Lancaram uma cobranca fora de data e valor.

Ola, comunidade.Recentemente efetuei a troca do meu cartao de credito do pagamento do Spotify. Ate ai tudo ia bem, porem, notei dois lancamentos de R$10,00 logo no dia seguinte nesse novo cartao. E para debitar no mesmo mes da ultima fatura do antigo...

  • Newbie
  • Ola, comunidade. Recentemente efetuei a troca do meu cartao de credito do pagamento do Spotify. Ate ai tudo ia bem, porem, notei dois lancamentos de R$10,00 logo no dia seguinte nesse novo cartao. E...
  • RodrigoPalma
  • Roadie
  • 576 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 576 Views
  • 1 replies
  • 0 likes

Solved!! borrado de discos guardados

HolaSoy usuario premium y desde hace un par de meses se me están borrando los álbumes que gaurdo en mi musica. A veces lo que se borra es el modo offline del disco y otras veces se me borra todo completamente.

  • Newbie
  • Hola Soy usuario premium y desde hace un par de meses se me están borrando los álbumes que gaurdo en mi musica. A veces lo que se borra es el modo offline del disco y otras veces se me borra todo co...
  • Frabco_selak
  • Newbie
  • 6195 Views
  • 12 replies
  • 2 likes
  • Premium
  • 6195 Views
  • 12 replies
  • 2 likes

Payment issue

I have a payment issue, i dont know the email address of the account i am paying for. I want to cancel the payment, but i cant because i dont know which account it is. I need help to cancel the spotify premium account. Can you help me?

  • Newbie
  • I have a payment issue, i dont know the email address of the account i am paying for. I want to cancel the payment, but i cant because i dont know which account it is. I need help to cancel the spoti...
  • LordRollin
  • Community Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

Charged Premium Overdraft Fee?

Has anyone experienced this before? I've been with Spotify Premium member for 6 years and there have been times, Ive had insuffient funds and they still took out money from my bank but I was never hit with a $25 fee, only an overdraft fee from my ban...

  • Newbie
  • Has anyone experienced this before? I've been with Spotify Premium member for 6 years and there have been times, Ive had insuffient funds and they still took out money from my bank but I was never hi...
  • LordRollin
  • Community Legend
  • 3139 Views
  • 1 replies
  • 1 likes
  • 3139 Views
  • 1 replies
  • 1 likes

Doppelte Abbuchung

Keine Vertragsaenderung, trotzdem doppelte Abbuchungen seit Monaten.Nicht moeglich Zahlbelaege bei Spotify einzusehen (Seite existiert nicht mehr)Was soll diese Abzocke?? Was kann ich tun, ausser sofort zu kuendigen?

  • Newbie
  • Keine Vertragsaenderung, trotzdem doppelte Abbuchungen seit Monaten. Nicht moeglich Zahlbelaege bei Spotify einzusehen (Seite existiert nicht mehr) Was soll diese Abzocke?? Was kann ich tun, ausser...
  • Stefanie89
  • Newbie
  • 621 Views
  • 1 replies
  • 0 likes
  • 621 Views
  • 1 replies
  • 0 likes

error al entrar a mi cuenta

A alguien mas le aparece este error al entrar a su cuenta?

  • Newbie
  • A alguien mas le aparece este error al entrar a su cuenta?
  • bybalon12
  • Newbie
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Does Not Recognize E-mail

Hello, I am trying to login to my spotify so I can change my payment settings, but when I try to login online it does not recognize my username, email, or password, which I know is correct because I wrote it down. When I got to reset my password, it ...

  • Newbie
  • Hello,   I am trying to login to my spotify so I can change my payment settings, but when I try to login online it does not recognize my username, email, or password, which I know is correct b...
  • izzyg77
  • Casual Listener
  • 599 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 599 Views
  • 3 replies
  • 0 likes

Missing details ...

When looking in account and selecting premium for family it shows what accounts are active... but there are no further details? when clicked on its showing all users as 'undefined' where have all the user names gone? im trying to find out a username ...

  • Regular
  • When looking in account and selecting premium for family it shows what accounts are active... but there are no further details? when clicked on its showing all users as 'undefined'  where have a...
  • Bilalgujjar
  • Newbie
  • 1158 Views
  • 17 replies
  • 4 likes
  • Premium
    Subscription
  • 1158 Views
  • 17 replies
  • 4 likes

Solved!!Superuser Contribution How To Advertise on Spotify?

I didn't know where to put this question so sorry in advance if it isn't in the right place. I have been trying to reach someone to advertise (for work) on Spotify for years but nobody has ever replied to my inquiries on the form on the advertiser si...

  • Visitor
  • I didn't know where to put this question so sorry in advance if it isn't in the right place. I have been trying to reach someone to advertise (for work) on Spotify for years but nobody has ever repli...
  • meahtenoha
  • Spotify
  • 18767 Views
  • 6 replies
  • 1 likes
  • 18767 Views
  • 6 replies
  • 1 likes

Superuser Contribution Paid but no access

Help.....i have paid for premium (incl payment confirmation and username) but when trying to login, it says “ no active account”. What do to ? Maybe more interesting, who can help ? Because after sending several messages without reply (yep, did check...

  • Casual Listener
  • Help..... i have paid for premium (incl payment confirmation and username)  but when trying to login, it says “ no active account”.  What do to ?  Maybe more interesting, who can h...
  • Jorik26
  • Casual Listener
  • 499 Views
  • 4 replies
  • 0 likes
  • Login
  • 499 Views
  • 4 replies
  • 0 likes

Solved!! 2 Phones same account

I have two phones. 1 Official and 1 personal. I have a spotify premium account and I want it to be available on both my phones. Is it allowed to use the same account for two devices if both belong to me ?

  • Newbie
  • I have two phones. 1 Official and 1 personal. I have a spotify premium account and I want it to be available on both my phones. Is it allowed to use the same account for two devices if both belong to...
  • TdeRochebrune
  • Newbie
  • 1091 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1091 Views
  • 2 replies
  • 0 likes

Premium Subscription Concern

Greetings!I need help regarding on my subscription. Last month, Jan. 26 2017, I subscribed on Spotify for Free and upgrade it at the same time to Premium Subscription. According to the Photo below, I will be not charged until yesterday, Feb. 25, 2017...

  • Visitor
  • Greetings! I need help regarding on my subscription. Last month, Jan. 26 2017, I subscribed on Spotify for Free and upgrade it at the same time to Premium Subscription. According to the Photo below,...
  • MichellaMuñiz
  • Casual Listener
  • 514 Views
  • 6 replies
  • 0 likes
  • 514 Views
  • 6 replies
  • 0 likes

Old email used to sign up and can't reset password

I signed up for Spotify using an email address that I no longer have access to and I can't remember my password. Help!

  • Newbie
  • I signed up for Spotify using an email address that I no longer have access to and I can't remember my password. Help!
  • imattolo
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Trying to apply student discount

I am trying to verify my student email in order to have the discount applied to my account, but it says my student email is associated with another account. I have no idea what account the notice is referring to.

  • Casual Listener
  • I am trying to verify my student email in order to have the discount applied to my account, but it says my student email is associated with another account.  I have no idea what account the noti...
  • imattolo
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Can't log into spotify when on home wifi

Hi, A few weeks ago, I started experiencing an issue trying to log into Spotify through my home wifi on both my mac book air and my iphone, yet the minute I connect to spotify through my cell network eveything works fine and loads. When I try to log ...

  • Casual Listener
  • Hi,   A few weeks ago, I started experiencing an issue trying to log into Spotify through my home wifi on both my mac book air and my iphone, yet the minute I connect to spotify through my cel...
  • zippyjet
  • Casual Listener
  • 4592 Views
  • 11 replies
  • 0 likes
  • Account
  • 4592 Views
  • 11 replies
  • 0 likes

My account deleted for no reason

Hello, My account deleted and I just registered with same e-mail !? and now I haven't my premium. How spotify approves creating a new account with same email and just delete the active account?

  • Casual Listener
  • Hello,   My account deleted and I just registered with same e-mail !? and now I haven't my premium. How spotify approves creating a new account with same email and just delete the active accou...
  • EmineK
  • Newbie
  • 946 Views
  • 4 replies
  • 3 likes
  • Account
    Login
    Premium
  • 946 Views
  • 4 replies
  • 3 likes