Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83359 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104340 Views
10 replies
3 likes
my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tried on my laptop and phone and it doesn't work on either. it ...
my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tr...
Roadie
878 Views
3 replies
0 likes
Someone hacked my account. It is linked to my Facebook. I logged everything out of Facebook, logged everything out of Spotify, deleted app passwords, reset passwords, added a code to my facebook account, disabled all Facebook apps, logged back in and...
Someone hacked my account. It is linked to my Facebook. I logged everything out of Facebook, logged everything out of Spotify, deleted app passwords, reset passwords, added a code to my facebook acco...
Community Legend
929 Views
1 replies
0 likes
El 7 de enero me llegó un correo avisandome que ninguna de las cuentas de mis familiares se habian verificado, y que tenían 7 días para poder verificarlo (o sea hasta el 14 de enero) sino iban a pasar a una cuenta GRATIS, la q es limitada.El día de h...
El 7 de enero me llegó un correo avisandome que ninguna de las cuentas de mis familiares se habian verificado, y que tenían 7 días para poder verificarlo (o sea hasta el 14 de enero) sino iban ...
Newbie
11593 Views
2 replies
1 likes
i cant sign up for spotify it says invalid postal code
i cant sign up for spotify it says invalid postal code
Community Legend
417 Views
1 replies
0 likes
Hi, My account has been hacked. I am locking on through Facebook. I have now changed my password for Facebook. I want to lock all devices out of Spotify, so he can’t lock on again.Is there a way where I can force all devices to be locked out? Thanks ...
Hi, My account has been hacked. I am locking on through Facebook. I have now changed my password for Facebook. I want to lock all devices out of Spotify, so he can’t lock on again. Is there...
Community Legend
1663 Views
1 replies
0 likes
Hi,I have been facing this issue since the start. i'm connected to facebook but i cannot see my friends on spotify and neither can they look for me.I havent been able to follow a single friend from facebook. When ever i try it says "Sorry, something ...
Hi, I have been facing this issue since the start. i'm connected to facebook but i cannot see my friends on spotify and neither can they look for me. I havent been able to follow a single friend fr...
Newbie
1554 Views
7 replies
0 likes
hola, mi problema es el siguiente, tengo mi cuenta scortez.die la cual quiero vincular con mi cuenta de psn dsalasps4 la desvincule desde apps en mi cuenta de spotify y me permite desvincular.luego voy a este link de PSNhttps://link.playstationmusic....
hola, mi problema es el siguiente, tengo mi cuenta scortez.die la cual quiero vincular con mi cuenta de psn dsalasps4 la desvincule desde apps en mi cuenta de spotify y me permite desvi...
Casual Listener
9992 Views
3 replies
1 likes
Hi Spotify people, everyone who has a Spotify account has country based restrictions. It seems to be that companies who own the rights of the music have to get the rights that their respective song is allowed to stream in the respective country, if I...
Hi Spotify people, everyone who has a Spotify account has country based restrictions. It seems to be that companies who own the rights of the music have to get the rights that their respective song i...
Gig Goer
33853 Views
5 replies
6 likes
HeyI cannot access my account. It seems it has been cancelled or something. I cannot log in or reset my password. A friend accidently paid for my subscription and talked to spotify and I think they cancelled my subscription and I cannot log in. I tri...
Hey I cannot access my account. It seems it has been cancelled or something. I cannot log in or reset my password. A friend accidently paid for my subscription and talked to spotify and I think they...
Regular
594 Views
1 replies
0 likes
Hi! I created my account when I didn't have an active Facebook account. Now, my Facebook account has been activated. I want my link my Spotify account to my Facebook account, but everything I try doesn't work. The troubleshooting stuff I've seen has ...
Hi! I created my account when I didn't have an active Facebook account. Now, my Facebook account has been activated. I want my link my Spotify account to my Facebook account, but everything ...
Regular
1955 Views
3 replies
1 likes
Is there any way to revert back? I lost many of my saved songs. I have changed my password now and logged out of all devices.
Is there any way to revert back? I lost many of my saved songs. I have changed my password now and logged out of all devices.
Casual Listener
913 Views
3 replies
0 likes
Don't see where the option to cancel my premium account is on the app, how do I cancel? Sorry, already moved to Tidal, love the better sounding music and don't mind paying more for it. Thanks for the help, so long Spotify its been a pretty good 2 yea...
Don't see where the option to cancel my premium account is on the app, how do I cancel? Sorry, already moved to Tidal, love the better sounding music and don't mind paying more for it. ...
Community Legend
447 Views
1 replies
0 likes
Spoiler (Highlight to read)Hallo,Wir haben ein family premium abo. Ich wurde jetzt schon mehrmals aufgefordert, meine Adresse zu verifizieren. Das habe ich gemacht. Ein paar Tage spaeter kam eine Mail, das die Adresse nicht verifiziert werden konnte....
Hallo, Wir haben ein family premium abo. Ich wurde jetzt schon mehrmals aufgefordert, meine Adresse zu verifizieren. Das habe ich gemacht. Ein paar Tage spaeter kam eine Mail, das die Adresse nicht ...
682 Views
0 replies
1 likes
What hoppens with offline saved music when you change from premium to free? Would they disappear or can I still listen ?
What hoppens with offline saved music when you change from premium to free? Would they disappear or can I still listen ?
Casual Listener
397 Views
1 replies
0 likes
Hi community Today i logged on to my spotify account, only to see my playlists have gone and "recently played" contains artists and song i never heard of.I could see from the devices, that someone was playing the music on his iPhone. How do I recover...
Hi community Today i logged on to my spotify account, only to see my playlists have gone and "recently played" contains artists and song i never heard of. I could see from the devices, that...
Gig Goer
894 Views
3 replies
0 likes
Hi Guys, I linked a long time ago my private profile to my bands artist page. I would really love to undo this since I don't want to use my private account for that anymore and I maybe want to link it to another projekt of mine.I already wrote to the...
Hi Guys, I linked a long time ago my private profile to my bands artist page. I would really love to undo this since I don't want to use my private account for that anymore and I maybe ...
Newbie
2218 Views
6 replies
1 likes
So I have a question which is not in any of the catogires which were offered to me. I am a student in Germany, but I come from Macedonia. Spotify is not available in Macedonia, but I have download it in Germany. So my question is, can I listen to Spo...
So I have a question which is not in any of the catogires which were offered to me. I am a student in Germany, but I come from Macedonia. Spotify is not available in Macedonia, but I have download it...
Newbie
1344 Views
1 replies
0 likes
Hey i got 2 accounts, i can access both but one account is empty. the other has the 6 big playlists, how can i transfer all my playlists to my other account quick and easy?
Hey i got 2 accounts, i can access both but one account is empty. the other has the 6 big playlists, how can i transfer all my playlists to my other account quick and easy?
Roadie
340 Views
1 replies
0 likes
I need help and frankly i am kinda frustrated.1. I am with Spotify and signed on Premium for the past few years. About 3-4 months back, suddenly my daughters could not access their account. Tried to add them but it keep asking me to verify that they ...
I need help and frankly i am kinda frustrated. 1. I am with Spotify and signed on Premium for the past few years. About 3-4 months back, suddenly my daughters could not access their account. Tried t...
Gig Goer
370 Views
1 replies
0 likes
I am trying to change the country on my account. I am in the country I am trying to change it to and I am not in a vpn but the drop down menu doesn't work?please help I'm logged out on my phone! I have attached a screenshot below.
I am trying to change the country on my account. I am in the country I am trying to change it to and I am not in a vpn but the drop down menu doesn't work? please help I'm logged out on my phon...
Community Legend
350 Views
1 replies
0 likes
