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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80347 Views

9 replies

2 likes

Account
Login
  • 80347 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653656 Views

13 replies

4 likes

Account
  • 653656 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Multiple Accounts

Hi. I have two separate accounts. One of them is named and the other one is borankay. because they are so similar and I can't remember the email for the one I cant log into it and I have a premium account at that one. Please help!!!

Visitor

Hi. I have two separate accounts. One of them is named <removed sensitive information> and the other one is borankay. because they are so similar and I can't remember the email for the &l...

Robert_W

Community Legend

216 Views

1 replies

0 likes

Account
  • 216 Views
  • 1 replies
  • 0 likes

PROBLEM WITH MY ACCOUNT

GOOD DAY! MY NAME IS SANTIAGO AND I AM FROM COLOMBIA, I AM THE HOLDER OF THE FAMILY ACCOUNT AND HAVE ELIMINATED ALL MY ASSOCIATES, AND NOW NO ONE CAN ENTER, I HAVE SENT THE INVITATION AGAIN AND SAYS SOMETHING HAS COME OUT BAD. SOMEONE CAN HELP ME PLE...

Newbie

GOOD DAY! MY NAME IS SANTIAGO AND I AM FROM COLOMBIA, I AM THE HOLDER OF THE FAMILY ACCOUNT AND HAVE ELIMINATED ALL MY ASSOCIATES, AND NOW NO ONE CAN ENTER, I HAVE SENT THE INVITATION AGAIN AND SAYS ...

177 Views

0 replies

0 likes

  • 177 Views
  • 0 replies
  • 0 likes

Can´t connect

Why I can't connect anymore, it ask me to change my Facebook account or update to premium.

Newbie

Why I can't connect anymore, it ask me to change my Facebook account or update to premium.

139 Views

0 replies

0 likes

  • 139 Views
  • 0 replies
  • 0 likes

Email issues / Student Activation Hulu

Hello there, Two issues:1) my facebook email is not updating within Spotify2) i can't activate my hulu student account...Hulu keeps trying to sign me up for their plans, but i paid for the Hulu + Spotify student discount. Please help!

Newbie

Hello there,   Two issues: 1) my facebook email is not updating within Spotify 2) i can't activate my hulu student account...Hulu keeps trying to sign me up for their plans, but i paid for t...

191 Views

0 replies

0 likes

  • 191 Views
  • 0 replies
  • 0 likes

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Regular

zcvzcxvzcvbdf sfdgsfdvxcvx xcvxc

135 Views

0 replies

0 likes

  • 135 Views
  • 0 replies
  • 0 likes

My account has been hacked

I have just gone onto my Spotify via iPhone and it says it is being used on another device! There are a load of Spanish language reggaeton songs in the recent searches and recently played list. i am not happy about this in the slightest and wish to h...

Newbie

I have just gone onto my Spotify via iPhone and it says it is being used on another device! There are a load of Spanish language reggaeton songs in the recent searches and recently played list. &nbs...

152 Views

0 replies

0 likes

  • 152 Views
  • 0 replies
  • 0 likes

Delete link with facebook account

Hello, When I registered for the first time into spotify, I used mi facebook account to do the login, but I want to delete my facebook account without losing mi spotify account. It is possible to delete the link between my facebook account and spotif...

Visitor

Hello,   When I registered for the first time into spotify, I used mi facebook account to do the login, but I want to delete my facebook account without losing mi spotify account. It is possib...

159 Views

0 replies

0 likes

Account
  • 159 Views
  • 0 replies
  • 0 likes

they deducted 9 pesos on my credit card for 3mos for spotify premium

hello! i freshly made 2 new accs on spotify to avail the 9 pesos for 3 months premium. The other acc has successfully availed the promo, but the other acc didn’t but they deducted 9 pesos on my credit card. Help? i guess? also! i tried to avail 1 mon...

Newbie

hello! i freshly made 2 new accs on spotify to avail the 9 pesos for 3 months premium. The other acc has successfully availed the promo, but the other acc didn’t but they deducted 9 pesos on my credi...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Can’t use my premium account !!

I can’t acces my premium account paid thru ITunes. I’ve contacted them and confirmed everything is ok with my payment. It appears free on the app. Help please!

Casual Listener

I can’t acces my premium account paid thru ITunes. I’ve contacted them and confirmed everything is ok with my payment. It appears free on the app. Help please! 

Cargalvis

Casual Listener

204 Views

2 replies

0 likes

  • 204 Views
  • 2 replies
  • 0 likes

Unable to change my updated email address from facebook to my current Spotify account

Hi guys, So I joined Spotify about a few years back with an old email that was linked to my facebook account, and a few months after I changed my email in my facebook account, but it was never updated in my Spotify account. When I try to manually edi...

Casual Listener

Hi guys,   So I joined Spotify about a few years back with an old email that was linked to my facebook account, and a few months after I changed my email in my facebook account, but it was nev...

278 Views

0 replies

0 likes

Account
Premium
  • 278 Views
  • 0 replies
  • 0 likes

How to use premium subscription in Slovenia?

Can I use my Spotify premium subscription when moving to Slovenia from Jan 1st 2018 where service has not been started yet?

Newbie

Can I use my Spotify premium subscription when moving to Slovenia from Jan 1st 2018 where service has not been started yet?

837 Views

0 replies

0 likes

  • 837 Views
  • 0 replies
  • 0 likes

Premium: paid but subscriprion deleted

I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation

Newbie

I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify permanently hijacked

1) I had the spotiamb 0.2.1 issue. 2) I have reset 4 times and deauthed everything and changed my facebook password3) I cannot unlink facebook and I have a Family account subscription.4) I reset this morning again and all morning every hour or so my ...

Regular

1) I had the spotiamb 0.2.1 issue.  2) I have reset 4 times and deauthed everything and changed my facebook password 3) I cannot unlink facebook and I have a Family account subscription. 4) I...

Alfredo

Roadie

586 Views

4 replies

0 likes

  • 586 Views
  • 4 replies
  • 0 likes

2 different promotions for 2 different accounts

Hi, A quick question.. Why am I getting the offer of Eur6.99 for 3 months whilst a family member is getting the Eur 0.99 for 3 months offer and we both live in the same household ? Thank you

Casual Listener

Hi,    A quick question..  Why am I getting the offer of Eur6.99 for 3 months whilst a family member is getting the Eur 0.99 for 3 months offer and we both live in the same household...

Maxim

Spotify Star

396 Views

5 replies

0 likes

  • 396 Views
  • 5 replies
  • 0 likes

Unable to get into Spotify Account

Hello, I am unable to get into my Spotify Account. I do not remember my email address linked to the account I made. I am paying premium through my phone contract (EE) so surely somebody from Spotify can help find it if I give them the phone number? I...

Casual Listener

Hello,  I am unable to get into my Spotify Account. I do not remember my email address linked to the account I made. I am paying premium through my phone contract (EE) so surely somebody from S...

jsannn

Community Legend

473 Views

4 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 473 Views
  • 4 replies
  • 0 likes

Can,t connect to Bluesound Powernode2

There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings.I can detect Bluesound but I can´t connect

Newbie

There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings. I can d...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

my spotify cant connect to the internet

at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen

Newbie

at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen

LeoRager

Community Legend

314 Views

1 replies

0 likes

Account
Free
Login
  • 314 Views
  • 1 replies
  • 0 likes

Spotify For Artists App Issue

On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved since (even though I’ve listened to the song on oth...

Newbie

On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved ...

Maxim

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Email Won't Update from Facebook

I changed my email address on Facebook over 6 months ago and it still hasn't updated. The birthday is also completely off (and yes I double-checked Facebook).

Newbie

I changed my email address on Facebook over 6 months ago and it still hasn't updated. The birthday is also completely off (and yes I double-checked Facebook). 

Maxim

Spotify Star

429 Views

3 replies

0 likes

  • 429 Views
  • 3 replies
  • 0 likes