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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286822 Views

529 replies

34 likes

Account
Free
  • 286822 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13607 Views

6 replies

11 likes

Security
  • 13607 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540028 Views

990 replies

114 likes

Account
  • 540028 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129579 Views

74 replies

12 likes

Account
Login
Premium
  • 129579 Views
  • 74 replies
  • 12 likes

Solved!! cannot invite family member

Hi, recently upgraded my account to family, added my little brother, seems to work. But now I cant add my other brother. Shouldnt it be possible to add up to 4 family members? Invite button is not shown in family section of my account settings. Best

Casual Listener

Hi,   recently upgraded my account to family, added my little brother, seems to work. But now I cant add my other brother. Shouldnt it be possible to add up to 4 family members? Invite butto...

jemjimjay59

Casual Listener

15725 Views

74 replies

11 likes

Account
Premium
Subscription
  • 15725 Views
  • 74 replies
  • 11 likes

2 accounts

How do I access both accounts,1 is via Facebook my old account premium and I know for some reason have a new account that is via Facebook standard?? And is setup on my phone

Newbie

How do I access both accounts,1 is via Facebook my old account premium and I know for some reason have a new account that is via Facebook standard?? And is setup on my phone 

avahofmann

Music Fan

1029 Views

3 replies

0 likes

  • 1029 Views
  • 3 replies
  • 0 likes

Can't delete account without an email? (no email on spotify account)

I am trying to delete my facebook created spotify account. which I don't have an email associated with. and in order to delete my account I need a email. How do I permanently delete this account, now?

Newbie

I am trying to delete my facebook created spotify account. which I don't have an email associated with. and in order to delete my account I need a email. How do I permanently delete this account, now?

avahofmann

Music Fan

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

disconnect devices from spotify

i currently have a friend using my spotify thats linked to my facebook account and when i sign out everywhere he is still able to sign into my facebook. i also changed the password to my facebook and his device remembers it so it auto logs him back o...

Regular

i currently have a friend using my spotify thats linked to my facebook account and when i sign out everywhere he is still able to sign into my facebook. i also changed the password to my facebook and...

user-removed

Not applicable

552 Views

3 replies

0 likes

  • 552 Views
  • 3 replies
  • 0 likes

deleting Spotify community account

please delete my community account thank you

Visitor

please delete my community account thank you

Bethany_Dawn

Community Legend

397 Views

1 replies

0 likes

Account
  • 397 Views
  • 1 replies
  • 0 likes

Blocking a follower

Is there a way to block someone that follows you on Spotify? 

Newbie

Is there a way to block someone that follows you on Spotify? 

Bethany_Dawn

Community Legend

284 Views

1 replies

1 likes

  • 284 Views
  • 1 replies
  • 1 likes

change address of premium family

hello i'm Jorge,I updated my account to Spotify Premium but when i did that i put another name (my friends name) and address (my friends address), but i want to change it to my name and my address.What can i do to change the address and the name of t...

Newbie

hello i'm Jorge, I updated my account to Spotify Premium but when i did that i put another name (my friends name) and address (my friends address), but i want to change it to my name and my address....

Bethany_Dawn

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Delete account

Hi! I would like to delete my account but do not have access to the email address it is asigned too! I also have another account which I have another email address asigned too. Please can can you advise how I delete my account? Thanks.

Newbie

Hi!    I would like to delete my account but do not have access to the email address it is asigned too!    I also have another account which I have another email address ...

kejt_

Community Legend

350 Views

1 replies

0 likes

Account
  • 350 Views
  • 1 replies
  • 0 likes

No puedo conectar mi cuenta con Facebook

Hola, ¿cómo va? Desde hace mucho tiempo que trato de conectar mi cuenta con Facebook pero a la hora de dar OK en la ventana de FB inmediatamente se me cierra y no se conecta. Leí que era un bug cuando ya lo habías hecho con otra cuenta pero la verdad...

Casual Listener

Hola, ¿cómo va? Desde hace mucho tiempo que trato de conectar mi cuenta con Facebook pero a la hora de dar OK en la ventana de FB inmediatamente se me cierra y no se conecta. Leí que era un bug cuand...

MartinGJorge

Casual Listener

1375 Views

2 replies

1 likes

Account
Login
Other
  • 1375 Views
  • 2 replies
  • 1 likes

Superuser Contribution Multiple Artists of the Same Name listed under my Artist Page

I have an artist page on Spotify through Distrokid, and although I have made my account with Spotify and set up my artist page etc. I still have to see other artists listed under the same name for my band. When someone goes to my band's website and w...

Casual Listener

I have an artist page on Spotify through Distrokid, and although I have made my account with Spotify and set up my artist page etc. I still have to see other artists listed under the same name for my...

sintricity08

Casual Listener

1835 Views

2 replies

1 likes

  • 1835 Views
  • 2 replies
  • 1 likes

I cant log in

I cant login to my account, it says that there is no active account with that name. I got suddenly logged out and when I tried to log in I couldn’t. What can I do? If I look my account up with another one I do exist. I just don’t exist while logging ...

Newbie

I cant login to my account, it says that there is no active account with that name. I got suddenly logged out and when I tried to log in I couldn’t. What can I do? If I look my account up with anothe...

asiodjfoasjdf

Newbie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

maximal number of downloads reached?

i just got the message that i reached the maximal number of downloads?? i have premium and i pay for that subscription every month, just to get that notification. i have 12 more gbs on my phone - what is this?

Regular

i just got the message that i reached the maximal number of downloads?? i have premium and i pay for that subscription every month, just to get that notification. i have 12 more gbs on my phone - wha...

Skt1

Newbie

1012 Views

2 replies

0 likes

iOS
  • 1012 Views
  • 2 replies
  • 0 likes

Not getting premium features when paying

I have just re signed up to Spotify. I do not have any of the premium features. I have limited skips and can't choose any song I want to listen too.I also cannot connect my Spotify to my Facebook, it says that it's already connected but then when I g...

Visitor

I have just re signed up to Spotify. I do not have any of the premium features. I have limited skips and can't choose any song I want to listen too. I also cannot connect my Spotify to my Facebook...

kirky28

Newbie

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Subscription issues

So I tried to subscribe to my husbands family plan and get rid of my “trial” but am unable to do this. I apparently have 2 subscriptions...1 family and 1 of my own that I can not get rid of because my account says the only 1 I have is the family...ug...

Casual Listener

So I tried to subscribe to my husbands family plan and get rid of my “trial” but am unable to do this. I apparently have 2 subscriptions...1 family and 1 of my own that I can not get rid of because m...

Jack

Roadie

755 Views

3 replies

0 likes

  • 755 Views
  • 3 replies
  • 0 likes

Printable receipt?

I need a printed receipt every month for my book-keeping, but the ones under My account on the Spotify site are really messy and include lots of links and graphics from the web page. Couldn't you please make a nice, clean, printable pdf template an o...

Casual Listener

I need a printed receipt every month for my book-keeping, but the ones under My account on the Spotify site are really messy and include lots of links and graphics from the web page. Couldn't you ple...

simonarjuna

Newbie

3927 Views

6 replies

17 likes

  • 3927 Views
  • 6 replies
  • 17 likes

my Spotify password is public

I just created an account. Insteat of having my name on my Profile, Spotify shows my password....

Visitor

I just created an account. Insteat of having my name on my Profile, Spotify shows my password....  

kelvinelove

Regular

338 Views

2 replies

0 likes

  • 338 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account Hacked

I have signup a spotify account using facebook and subscribe to premium account. Recently, I found that my account was added some playlist. Then I check my account and found that my some info is not accurate such as email change, password incorrect a...

Visitor

I have signup a spotify account using facebook and subscribe to premium account. Recently, I found that my account was added some playlist. Then I check my account and found that my some info is not ...

Jack

Roadie

648 Views

5 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 648 Views
  • 5 replies
  • 0 likes

Solved!! Hi-Fi invite

Is it possible to get an invite to Spotify Hi-Fi? I so want to ditch Tidal and return!!!

Newbie

Is it possible to get an invite to Spotify Hi-Fi?    I so want to ditch Tidal and return!!!

anesheim

Newbie

2199 Views

4 replies

0 likes

Account
  • 2199 Views
  • 4 replies
  • 0 likes

Stolen accounts

Spoiler (Highlight to read) Found a list of premium accounts, with user names and passwords (SNIPPED) I can't get in touch with support maybe someone here can get it to someone who can have it taken down??

Casual Listener

  Found a list of premium accounts, with user names and passwords (SNIPPED) I can't get in touch with support maybe someone here can get it to someone who can have it taken down??

IguanaSetup

Community Legend

468 Views

3 replies

0 likes

Account
Security
Subscription
  • 468 Views
  • 3 replies
  • 0 likes

How to change to company name?

Hi, all!Issue: when I login to Spotify with company name and password, my name is displayed instead. How come? I need to have our company name displayed so that our playlists can be shared and found. I have tried to log off an in but no changes. Rega...

Casual Listener

Hi, all! Issue: when I login to Spotify with company name and password, my name is displayed instead. How come?   I need to have our company name displayed so that our playlists can be shared...

user-removed

Not applicable

1373 Views

7 replies

0 likes

Login
  • 1373 Views
  • 7 replies
  • 0 likes