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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
  • 653887 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734357 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Deleted account but profile still listed

Hi,I deleted an account and set up another with a new email -- but want to use the same Profile name and image. Even though the original account has been deleted, it is still visible when people search for the profile name -- there is nothing to indi...

Newbie

Hi, I deleted an account and set up another with a new email -- but want to use the same Profile name and image.  Even though the original account has been deleted, it is still visible when peo...

358 Views

0 replies

0 likes

Account
  • 358 Views
  • 0 replies
  • 0 likes

Me estan cobrando una cuenta que no es mia.

Buenas tardes gente. A ver si de una vez por todas logro solucionar esto, me parece una verguenza que una compania tan grande y de tanto renombre, no tenga una puta opcion para comunicarse directamente con la empresa y asi conseguir ayuda directa. El...

Casual Listener

Buenas tardes gente. A ver si de una vez por todas logro solucionar esto, me parece una verguenza que una compania tan grande y de tanto renombre, no tenga una puta opcion para comunicarse directamen...

Narankiwi

Composer

3202 Views

6 replies

1 likes

  • 3202 Views
  • 6 replies
  • 1 likes

Can't get 2 of my 3 phones to connect to my Spotify Premium

I signed up for Spotify premium but I cannot get it to connect to my other 2 phones on my plan. I have called Rogers and they were unable to trouble shoot the issue. Next game plan is to contact Spotify directly. Please help!

Newbie

I signed up for Spotify premium but I cannot get it to connect to my other 2 phones on my plan. I have called Rogers and they were unable to trouble shoot the issue. Next game plan is to contact Spot...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Spotify in unavailable countries

So I have a question which is not in any of the catogires which were offered to me. I am a student in Germany, but I come from Macedonia. Spotify is not available in Macedonia, but I have download it in Germany. So my question is, can I listen to Spo...

Newbie

So I have a question which is not in any of the catogires which were offered to me. I am a student in Germany, but I come from Macedonia. Spotify is not available in Macedonia, but I have download it...

Michellefms

Newbie

1259 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Moved from UK to Canada, can’t change country

I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Euro. I just want to switch my account over to Canada....

Casual Listener

I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Eur...

teejaroo

Newbie

503 Views

2 replies

0 likes

Account
  • 503 Views
  • 2 replies
  • 0 likes

Submitted Album

Hello, I submitted my album (Alonso-Alonso https://open.spotify.com/album/6Nv7XuoRzUfyYrVOPXFaiS) through CD Baby, but the profile in which it appers, is another guy with my name, which is not me (https://open.spotify.com/artist/1vKH0UqgAnYN4b7SIoVNW...

Newbie

Hello, I submitted my album (Alonso-Alonso https://open.spotify.com/album/6Nv7XuoRzUfyYrVOPXFaiS) through CD Baby, but the profile in which it appers, is another guy with my name, which is ...

193 Views

0 replies

0 likes

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  • 0 likes

Connecting to Facebook doesn't work

I can't connect my Facebook to my Spotify, it always says that there's been a temporary error and it is annoying! Please help me!!!

Newbie

I can't connect my Facebook to my Spotify, it always says that there's been a temporary error and it is annoying! Please help me!!! 

189 Views

0 replies

0 likes

  • 189 Views
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Have no access to email

To anyone, I no longer have access to the email that I had when I started my premium subscription, I need to cancel it how can I cancel it?

Newbie

To anyone,  I no longer have access to the email that I had when I started my premium subscription, I need to cancel it how can I cancel it? 

reactreality101

Roadie

300 Views

1 replies

0 likes

Premium
  • 300 Views
  • 1 replies
  • 0 likes

Spotify no me deja restaurar una playlist

Buenas.Soy parte de una cuenta premium familiar y mi problema es el siguiente:Ayer 5 de diciembre al iniciar spotify en mi telefono no me aparece ninguna playlist, ni las que he descargado ni las que he creado yo. Hoy 6 de diciembre pude restaurar 3 ...

Newbie

Buenas. Soy parte de una cuenta premium familiar y mi problema es el siguiente: Ayer 5 de diciembre al iniciar spotify en mi telefono no me aparece ninguna playlist, ni las que he descargado ni las...

321 Views

0 replies

0 likes

  • 321 Views
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My 2017 wrapped

I am not able to see my 2017 wrapped does anybody know how to solve this issue?

Casual Listener

I am not able to see my 2017 wrapped does anybody know how to solve this issue?

rhvankeulen

Casual Listener

3381 Views

3 replies

3 likes

  • 3381 Views
  • 3 replies
  • 3 likes

Facebook Account

so i have 2 accounts, an old one thats made through facebook and a one with email..but i want to delete the facebook account and link my new account to my facebook how can i do this ?

Newbie

so i have 2 accounts, an old one thats made through facebook and a one with email.. but i want to delete the facebook account and link my new account to my facebook  how can i do this ?

259 Views

0 replies

0 likes

  • 259 Views
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My Mom's Spotify is Linked to My Facebook... -_-

I'm not sure how this is possible, because I can access my account when I sign in on my phone, but on a desktop, it goes to her account. How do I transfer her off?

Newbie

I'm not sure how this is possible, because I can access my account when I sign in on my phone, but on a desktop, it goes to her account. How do I transfer her off?

183 Views

0 replies

0 likes

  • 183 Views
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Student Discount

Can I get a refund for my three months I've been paying $10 a month instead of the $5 I signed up for? I'm a student, have been the whole time, and will be for another 3 years

Newbie

Can I get a refund for my three months I've been paying $10 a month instead of the $5 I signed up for? I'm a student, have been the whole time, and will be for another 3 years

186 Views

0 replies

0 likes

  • 186 Views
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error 408

Hi,i registered my account as italian, never changed the coutry in spotify nor in real life and i'm getting error 408 since couple of daysany solution??

Newbie

Hi, i registered my account as italian, never changed the coutry in spotify nor in real life and i'm getting error 408 since couple of days any solution??

155 Views

0 replies

0 likes

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Premium yearly subscription offer

Hey, My Spotify App showed me an offer where I‘d pay for a full year now and would get two months off in return. When I clicked on the ad, a website opened that shows exactly the same ad, but there‘s absolutely no further explanation on how I could t...

Newbie

Hey,   My Spotify App showed me an offer where I‘d pay for a full year now and would get two months off in return. When I clicked on the ad, a website opened that shows exactly the same ad, bu...

574 Views

0 replies

1 likes

Premium
  • 574 Views
  • 0 replies
  • 1 likes

Account keeps being hijacked - spotiamb

I keep seeing a device called "Spotiamb 0.2.1" connected to my Spotify actively playing music. This happens to me multiple times each day. I have tried changing my facebook password, logging out on all devices (both on facebook and spotify), disallow...

Newbie

I keep seeing a device called "Spotiamb 0.2.1" connected to my Spotify actively playing music. This happens to me multiple times each day. I have tried changing my facebook password, logging out on a...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

UNPLAYABLE SONGS

I CANT PLAY AND DOWNLOAD SOME SONGS LIKE SCORPIONS' LOVEDRIVE ALBUM.WHAT CAN I DO?

Newbie

I CANT PLAY AND DOWNLOAD SOME SONGS LIKE SCORPIONS' LOVEDRIVE ALBUM.WHAT CAN I DO?

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Can't download the app

Hi, I have troubles with my spotify app, I wanted to do the update of my app but it doesn't work so I uninstall it and when I want to reinstall the app, at 100% my phone restart by himself, I tried with other app to reinstall, uninstall and install o...

Newbie

Hi, I have troubles with my spotify app, I wanted to do the update of my app but it doesn't work so I uninstall it and when I want to reinstall the app, at 100% my phone restart by himself, I tried w...

reactreality101

Roadie

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

I never received my end of the year Spotify email?

Everyone has gotten their end of 2017 email from Spotify, including top songs, and other factual information. I got mine last year but not this year and it was supposively sent out on the 4th. The playlists of my top # songs is already made (I saw it...

Newbie

Everyone has gotten their end of 2017 email from Spotify, including top songs, and other factual information. I got mine last year but not this year and it was supposively sent out on the 4th. The pl...

Luke

Spotify Star

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes