Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81154 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655972 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736838 Views
18 replies
29 likes
A while ago my spotify account was hacked and used in a different area, though it took me a while to figure out I did get rid of them quiet easy. But with the new Spotify 2017 thing I noticed a bunch of songs that I barely listened to and some that I...
A while ago my spotify account was hacked and used in a different area, though it took me a while to figure out I did get rid of them quiet easy. But with the new Spotify 2017 thing I noticed a bunch...
Visitor
824 Views
2 replies
0 likes
I signed up for the Spotify and Hulu account today, but it will not allow me to set up my Hulu account. Hulu deleted the account, but the link from Spotify will not allow me to set up an account. What do I need to do to get this to work?
I signed up for the Spotify and Hulu account today, but it will not allow me to set up my Hulu account. Hulu deleted the account, but the link from Spotify will not allow me to set up an account. Wha...
211 Views
0 replies
0 likes
Spotify won't let me log in - but it's not about my username and password. Instead, when I try to log in I get a popup saying "Login failed - You can only use Spotify abroad for 14 days." I'm so confused about what this means? I haven't been abroad a...
Spotify won't let me log in - but it's not about my username and password. Instead, when I try to log in I get a popup saying "Login failed - You can only use Spotify abroad for 14 days." I'm so conf...
Casual Listener
321 Views
2 replies
0 likes
After waiting two days and doing several attempts I'm deciding to go here. Whenever I try to access my 2017 wrapped, I just get the error message saying "we don't got enough data about how you listened this year to serve you the full experience". Tha...
After waiting two days and doing several attempts I'm deciding to go here. Whenever I try to access my 2017 wrapped, I just get the error message saying "we don't got enough data about how you listen...
Newbie
23354 Views
44 replies
3 likes
I'm already a premium subscriber, can I take advantage of the $99 yearly discount, if so how? Also I'd like to give the $99 discount as a Christmas presant to someone who is already a premium subscriber, can I and how?
I'm already a premium subscriber, can I take advantage of the $99 yearly discount, if so how? Also I'd like to give the $99 discount as a Christmas presant to someone who is already a premium s...
194 Views
0 replies
0 likes
Hello, I created a spotify account today (without facebook). I created a public playlist and it shows my phone number. It lists the playlist name and by: and the phone number. Also, in the upper right corner, it also shows my number as the username. ...
Hello, I created a spotify account today (without facebook). I created a public playlist and it shows my phone number. It lists the playlist name and by: and the phone number. ...
557 Views
0 replies
0 likes
Spotify signed me out and isn't letting me sign back in i have the correct password and email
Spotify signed me out and isn't letting me sign back in i have the correct password and email
Roadie
285 Views
1 replies
0 likes
I cannot log into Spotify on my phone or on the desktop app through facebook. I can only play spotify through the web browser, which is the only thing that will allow me to log in. I have not deactivated my facebook account, nor changed any settings ...
I cannot log into Spotify on my phone or on the desktop app through facebook. I can only play spotify through the web browser, which is the only thing that will allow me to log in. I have not deactiv...
259 Views
0 replies
0 likes
Hi,I deleted an account and set up another with a new email -- but want to use the same Profile name and image. Even though the original account has been deleted, it is still visible when people search for the profile name -- there is nothing to indi...
Hi, I deleted an account and set up another with a new email -- but want to use the same Profile name and image. Even though the original account has been deleted, it is still visible when peo...
361 Views
0 replies
0 likes
Buenas tardes gente. A ver si de una vez por todas logro solucionar esto, me parece una verguenza que una compania tan grande y de tanto renombre, no tenga una puta opcion para comunicarse directamente con la empresa y asi conseguir ayuda directa. El...
Buenas tardes gente. A ver si de una vez por todas logro solucionar esto, me parece una verguenza que una compania tan grande y de tanto renombre, no tenga una puta opcion para comunicarse directamen...
Composer
3204 Views
6 replies
1 likes
I signed up for Spotify premium but I cannot get it to connect to my other 2 phones on my plan. I have called Rogers and they were unable to trouble shoot the issue. Next game plan is to contact Spotify directly. Please help!
I signed up for Spotify premium but I cannot get it to connect to my other 2 phones on my plan. I have called Rogers and they were unable to trouble shoot the issue. Next game plan is to contact Spot...
292 Views
0 replies
0 likes
So I have a question which is not in any of the catogires which were offered to me. I am a student in Germany, but I come from Macedonia. Spotify is not available in Macedonia, but I have download it in Germany. So my question is, can I listen to Spo...
So I have a question which is not in any of the catogires which were offered to me. I am a student in Germany, but I come from Macedonia. Spotify is not available in Macedonia, but I have download it...
Newbie
1261 Views
1 replies
0 likes
I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Euro. I just want to switch my account over to Canada....
I followed all of the instructions for changing my country and it keeps telling me my Canadian credit card is from a country not recognised by Spotify (not true) as well as saying the price is in Eur...
Newbie
504 Views
2 replies
0 likes
Hello, I submitted my album (Alonso-Alonso https://open.spotify.com/album/6Nv7XuoRzUfyYrVOPXFaiS) through CD Baby, but the profile in which it appers, is another guy with my name, which is not me (https://open.spotify.com/artist/1vKH0UqgAnYN4b7SIoVNW...
Hello, I submitted my album (Alonso-Alonso https://open.spotify.com/album/6Nv7XuoRzUfyYrVOPXFaiS) through CD Baby, but the profile in which it appers, is another guy with my name, which is ...
195 Views
0 replies
0 likes
I can't connect my Facebook to my Spotify, it always says that there's been a temporary error and it is annoying! Please help me!!!
I can't connect my Facebook to my Spotify, it always says that there's been a temporary error and it is annoying! Please help me!!!
191 Views
0 replies
0 likes
To anyone, I no longer have access to the email that I had when I started my premium subscription, I need to cancel it how can I cancel it?
To anyone, I no longer have access to the email that I had when I started my premium subscription, I need to cancel it how can I cancel it?
Roadie
301 Views
1 replies
0 likes
Buenas.Soy parte de una cuenta premium familiar y mi problema es el siguiente:Ayer 5 de diciembre al iniciar spotify en mi telefono no me aparece ninguna playlist, ni las que he descargado ni las que he creado yo. Hoy 6 de diciembre pude restaurar 3 ...
Buenas. Soy parte de una cuenta premium familiar y mi problema es el siguiente: Ayer 5 de diciembre al iniciar spotify en mi telefono no me aparece ninguna playlist, ni las que he descargado ni las...
324 Views
0 replies
0 likes
I am not able to see my 2017 wrapped does anybody know how to solve this issue?
I am not able to see my 2017 wrapped does anybody know how to solve this issue?
Casual Listener
3384 Views
3 replies
3 likes
so i have 2 accounts, an old one thats made through facebook and a one with email..but i want to delete the facebook account and link my new account to my facebook how can i do this ?
so i have 2 accounts, an old one thats made through facebook and a one with email.. but i want to delete the facebook account and link my new account to my facebook how can i do this ?
260 Views
0 replies
0 likes
I'm not sure how this is possible, because I can access my account when I sign in on my phone, but on a desktop, it goes to her account. How do I transfer her off?
I'm not sure how this is possible, because I can access my account when I sign in on my phone, but on a desktop, it goes to her account. How do I transfer her off?
184 Views
0 replies
0 likes
