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been charged even though I just changed my card details

been charged even though I just changed my card details

Hello,

i reacenly changed my card details and even though they first sent me a text which said 0.00 charge then I was charged for 3.49 which is how I pay for my student account. What should I do?

For more info please contact me privately.

thank you

(I'm from Greece)

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2 Replies

Seems like they wait a day to renew your subscription so I wasnt charged twice, just once on my new card!

im sorry for the misunderstanding

i contacted them on twitter and they were really helpful! 🙂

Hey there @Kellenia, Thanks for posting and welcome to the Community. It sounds like the charge you see for 0.00 EUR is an authorization charge. You can find more info here: https://support.spotify.com/account_payment_help/payment_help/small-charges/ Let us know how it goes 🙂 We'll be right here if there's anything else we can help with!

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