being charged for Premium AND Unlimited

being charged for Premium AND Unlimited

I have discovered I am being charged £4.99 for unlimited on the 2nd of each month AND Premium on the 15th. As far as I am aware I only have one account and upgraded recently to premium - can you investigate?

1 Reply

Hi, and welcome to the community!

Indeed, very odd considering Unlimited isn't actually available anymore 😛


Submit an online contact form; and someone at Spotify can look into sorting that out for you.
If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.



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