Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

billing

billing

 

I have two accounts that I know of. My usernames are abeez31 and anthonyabeasley. The abeez31 account, I paid for the premium subscription in August and I got billed on the 2nd of each month which I was okay with. The anthonyabeasley account, I never subscribed to premium. So I never got billed for that account. Recently, I noticed I have been being billed for Spotify on the 12th of each month since December 12th. I cancelled my subscription for the abeez31 account before I got billed on March 12th. I don't know why I'm still getting billed and I don't know if I have another account. If I do, I don't know the username or password. I would like to get rid of it so I don't get billed anymore.

Reply
1 Reply

Hi @anthonyabeasley, welcome to the Spotify Community!

 

It looks like you have more than one Spotify account.

 

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts