**bleep** hit the fan when I tried to deativate my facebook account

[geoffriehoiting]

Hi community,

**bleep** hit the fan when I tried to deativate my facebook account and make a new Spotify profile. After clicking the 'disconnect facebook' button in the desktop app it logged me out, but I couldn't cancel the subscription or whatever... so sent a mail to delete its. However when I made a new Spotify account I just can't log in on the mac dekstop app and the iphone app. I'm getting the incorrect username shizzle on the desktop and on the iPhone it even sais: 'You've allreayd made an account with this e-mail address' (for real? I'm trying to log in ffs). I'm simply using the credentials that do log me in on the website (which do work obviously)... what the **bleep** is going on? Any ideas?

[osornios]

Hey @geoffriehoiting,

You need to create a new account with a different email address from the one you use for Facebook. That will give you a Spotify username of your choice, so you won't have to rely on a Facebook account.

Once you have this new account, fill out the contact form, and someone from Spotify will be happy to help you migrate your Premium privileges, library, playlists, friends, etc. to this new account.

Once you have your new account setup correctly, you'll be able to deactivate your Facebook for good.

Hope it helps. 🙂

[geoffriehoiting]

Well the new Spotify account I made does have a different e-mailaddress. Facebook was using an old mail address and only after I made the Spotify account I changed my facebooks mail address to the same one. I'll try to make a third account to see if that works and'll ask Spotify to delete the other 2 -.-

[geoffriehoiting]

Made another account with a third mail address and that seems to work. However when I wanted to upgrade to Premium I couldn't.. probarbly because my paypal's mailaddress is the same as the facebook/old account one -.-. Payed with card instead... Life seems to be going back to normal when Spotify deletes the other 2 accounts and cancels the subscription for those accounts...