can't access my account that's created via facebook

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can't access my account that's created via facebook

user-removed
Not applicable

Plan

Premium

Country

Sweden

Device

account question

Operating System

N/A

 

My Question or Issue

 

My premium account, which I still pay for, was created with my facebook account and is therefore connected to my facebook email. I have deleted my facebook account long ago and it is permanently deleted. This however has not been an Issue since I've always been logged in on my account on some device untill a week ago when I suddenly got logged out on all my devices. I am now unable to access my account in any way. I can't even disable my subscription. Is there anyone who knows how I should go about resolving this, I can't seem to find any way to contact Spotify or to resolve my problem.

 

Obviously this is a new account created for the purpose of asking for help.

 

 

1 Reply
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Re: can't access my account that's created via facebook

Rock Star 22
Rock Star 22

Hey @user-removed 

 

The best course of action when something like that happens is to create a new account with a different email address from the one you're using (Tip: don't use the one you use for Facebook). That will give you a different Spotify username.

 

Once you have this new account, fill out the contact form, and someone from Spotify will be happy to help you migrate your Premium privileges to this new account.

 

Hope it helps. :)

osorniosRock Star 22
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