can't cancel account

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can't cancel account

Newbie

I'd like to join a family plan, but I can't cancel my premium account. I ge an error after I authorize with Facebook. Please fix this ASAP. Thanks.

 

Your error messages aren't very helpful. So just cancel my account. I have no time for this.

1 Reply
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Re: can't cancel account

Community Legend

I suggest you contact support so they can take a look at your account and help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

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