Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

can't cancel my Premium after getting Family Subscruption

can't cancel my Premium after getting Family Subscruption

Hello, I've joined a Family account therefore I want to cancel my old Premium Subscription. However, I'm not able to this. In the panel Subscription I'm been told I'm only having a Family account which the owner of the account is managing. 

So where do I find my old Premium account and delete it?

Thanks!

Reply
1 Reply

Hi, @1Peter1!

 

Welcome to the Spotify Community.

 

No worries. When you upgrade your subscription from regular Premium to Premium for Family, your next payment will automatically convert to the new Premium for Family rate. 

 

If you accept a Premium for Family invite, you're added to the subscription straight away. You won't be charged for your account any further. Your future payments are handled by the Premium for Family administrator. Any Premium time you have remaining will resume if you leave Premium for Family.

 

Let us know if you have any other questiions. 

Suggested posts