can't find shuffle button

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can't find shuffle button

kumaarpranv
Newbie

can't find shuffle button in playlist, I'm new to spotify and using android from india. 

Screenshot_2019-06-04-17-40-35-17.png

 

2 Replies

Re: can't find shuffle button

Rock Star 3
Rock Star 3

Hey @kumaarpranv thanks for reaching out to the Spotify Community,

I would actually recommend doing a clean reinstall on your device. It might also be beneficial if you can restart your device, although it sounds simple, it can help from time to time.

Finally, if none of those work try clearing your cache and data by following these steps:



Step 1: Head to the Settings menu.
Step 2: Find Apps (or Applications, depending on your device) in the menu, then locate the app that you want to clear the cache or data for.
Step 3: Tap on Storage and the buttons for clearing the cache and app data will become available.

Here is a video to help with that.

https://www.youtube.com/watch?v=K-PeUOLLk0s



Let me know how it goes,

Jack :)

JᴀᴄᴋRock Star 3
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Re: can't find shuffle button

Moderator
Moderator

Hey @kumaarpranv.

 

Just to follow up on what @Jᴀᴄᴋ said, if you're on the free version of Spotify, then this is expected behaviour. We've replied in another similar thread which explains how Spotify free on mobile works.

 

Let us know if you have any further questions about this :)

PeterModerator
 
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