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can't get student discount

user-removed
Not applicable

hey,

 

just found out about the student discount. right now i subscribed for spotify premium and pay 9,99€ a month. but i can get the 50% student discount. 

so i let spotify sent me the activation link to my mail, which i got from my university. if i click on that link, it dosen't work. it say's, that i'm unable to get the discount. but why? i'm enrolled in my university and i'm studying right now.

does anyone of you guys had the same or similar issues ?

 

thanks so far

2 Replies

MattSuda
Spotify Star
Spotify Star

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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user-removed
Not applicable
yes, it wasn't easy but i hope i'll work. the hole process is not done yet.
i had to delete my account, create a new one, now they have to copy my old data to my new account and after that i can get the discount. complicated but i hope it'll work=)
thanks for your help!!
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