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I somehow was signed out of my spotify acount on my android phone and now when i try to log bak in is says I am set to offline mode which I was on my acount but how am I supposed to go online if I can't sign into my account? My email and password are both correct.
Solved! Go to Solution.
I finally found a permanent solution! After extremely poor follow up, technical support, and unstable software, I decided to fix the problem myself. Do, I found it helps a lot if you terminate your Spotify membership, delete the app, then try google play music. I would have gone for pandora but it’s not available here. Play is working flawlessly. Good luck!
I hope Spotify will give reimbursement to premium users fir not being able to access our music. And for thr time spend redownloading. And still no fix? Who is running this show?
i encountered this error for the first time today, i checked and this thread was created last aug 8, 2017
am i correct to assume that almost 6 months has passed and there is still no solution to this bug?
I have a year subscription, so why does it say to go online in 29 days? Shouldn't it say 364 days???
This is really not acceptable. What is the reason of premiuim and offline. If i cant listen music when I want what is the catch? I will not going to renew my sub. Im good with my 2tb worth of .flac, .aac and mp3 archive. I can listen them whenever i want atleast.
Not working....
This is ridiculous. The solution should be simple - just give a toggle to go to online mode AT the login screen. You already have the UI and code that it triggers in the Settings area - literally just copy that UI element over to the login screen so that people who hit this can go online while not logged in.
Come on.
I just did the exact same thing and i used my data to reinstall the app and found out that all my downloaded albums and playlists are not downloaded. I dont think i can download them now bcos that would use too much data.
Looks like I'll be cancelling my membership this month since I can't use it.
Great solution. Lose your preferences and have to re-download everything back to the phone. Problems go back to 2014? Chuckle. Yeah bear with us. (snicker laugh *cough* laugh).
This implies Spotify does not allow Offline download and playback. I can do that with Neutron Music Player and my own tunes - why do I pay a monthly fee?
If this problem is being worked on by spotify then why should I be charged a monthly fee for something that doesn't work. I am close to deleating spotify.... this has been pointless to have considering I cannot use it
Same issue. Too many people with this problem.... and they not find a solution??
Hey guys, I had same issue BUT 1st i i downloaded app on pc and logged in properly through Facebook 2nd reinstalled app on phone 3rd tried to log in through "Connect" Email and Password and not through Facebook. I managed to get all my data back without any issue because it was synchronized with spotify on pc! 🙂
Hope it helps
Same issue here. This is a bad one, and evidently it's been known for months.
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