I somehow was signed out of my spotify acount on my android phone and now when i try to log bak in is says I am set to offline mode which I was on my acount but how am I supposed to go online if I can't sign into my account? My email and password are both correct.
Hi Jessica, That would work fine but I don't use mobile data. This is one of the reasons I chose Spotify because of the fact I can ( or should be able to ) listen to my music OFFLINE...here that devs?...OFFLINE/ONLINE button on login page
Apoligize for using your post reply to get devs attention but they don't seem to hear my direct pleas maybe this will work.
Yeah, I have had to do this for about 5 times in the last few weeks. I have used spotify for years and this bug is very frustrating. I am seriously thinking of switching to amazon music or google play. I am paying for premium but will take my money elsewhere. You would think spotify would fix this because I have to redownload gigs of data everytime this happens.
I m having the same problem... cleared cache.. didn't help.. was travelling overseas, on offline mode.. was working till yesterday... and I m a premium user too... unread thru the forum, it's like no response from Spotify??
I've solved it by getting a contract with 12gb of data. Unlikely to need to go offline now. Not an acceptable solution for most people though. Sort it out Spotify.
Same problem here. I had to reinstall the app and download all the songs again, losing a lot of time as if i have nothing better to do. Pretty annoying, I mean we are paying aren't we?
can't log in, because offline? how am i writing this post then?
what the F-ing F F?
i am only a 3-months-for-0,99€-premium-user and that problem is already too anoying for me, can't imagine ever paying 10 bucks a month. first all my downloaded songs are gone (why? F U, that's why)
then some spotify helpdesk genius says: "try logging out and in again" he could at least mention to not set your spotify to offline mode, because i can't login anymore.
Same issue, I don't even know why I got logged out? In the past 3 months all other family members of my account were logged out and I had to cancel their invites and re-send them, that's another issue. I discovered I can't have more than 3.333 songs offline on my phone. And now this??? I swear to God, if one day I'll lose all my saved songs and can't regain them somehow...I'll probably already be a paying customer elsewhere.
This happened to me yesterday. Had to reinstall the app, and then redownloaded several gigs of music over mobile data as I am far away from Wifi. Today it happened again. Not possible to login as I am apparently offline, and all offline songs I downloaded yesterday have been lost, I suppose. Extremely frustrating.
Having same problem every couple of days which sucks because I work offshore and don't always have access to wifi. The whole idea of "going offline" is to be able to listen to your downloaded music, but somehow that seems to make it to where I can't even do that. Then if I restart my phone or the app, I have to relog, but of course I'm offline so I can't. Premium user also, think this might be the last straw for me unfortunately. I've heard there are other pretty decent apps out there for offline music. About time to try one I think.
I have just been signed out, unable to log in due to being offline. Spotify sort your **bleep** out... Uninstalling the APP is not an option, its just bad code writing on your behalf...
