can't log in because it says i'm offline

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Re: can't log in because it says i'm offline

flatop
Music Fan

Hi Jessica,  That would work fine but I don't use mobile data. This is  one of the reasons I chose Spotify because of the fact  I can ( or should be able to ) listen to my music OFFLINE...here that devs?...OFFLINE/ONLINE button on login page

Apoligize for using your post reply to get devs attention but they don't seem to hear my direct  pleas maybe this will work.

Re: can't log in because it says i'm offline

Real_D
Newbie

Yeah, I have had to do this for about 5 times in the last few weeks. I have used spotify for years and this bug is very frustrating. I am seriously thinking of switching to amazon music or google play. I am paying for premium but will take my money elsewhere. You would think spotify would fix this because I have to redownload gigs of data everytime this happens.

Re: can't log in because it says i'm offline

grimaldifan
Casual Listener

Oh, your post say it is solved and it takes to another post with the same question...

This is frustrating, I have the same issue

 

Re: can't log in because it says i'm offline

AndyMac3
Newbie

Same issue. 

Went offline as I have been traveling. Went to listen at the airport n found I had been logged out. Now can't get back in. 

Premium user also. 

Come on, get this sorted. 

Re: can't log in because it says i'm offline

Edwardyong
Newbie

I m having the same problem... cleared cache.. didn't help.. was travelling overseas, on offline mode.. was working till yesterday... and I m a premium user too... unread thru the forum, it's like no response from Spotify??

Re: can't log in because it says i'm offline

ull4
Newbie

Same issue for the second time. Why is this not fixed yet...

Re: can't log in because it says i'm offline

Johnmg88
Regular
I've solved it by getting a contract with 12gb of data. Unlikely to need to
go offline now.
Not an acceptable solution for most people though.
Sort it out Spotify.

Re: can't log in because it says i'm offline

nezcafe72
Newbie

Same problem here. I had to reinstall the app and download all the songs again, losing a lot of time as if i have nothing better to do. Pretty annoying, I mean we are paying aren't we?

Re: can't log in because it says i'm offline

tschoardschie
Casual Listener
Spoiler
 can't log in, because offline? how am i writing this post then?

what the F-ing F F?

i am only a 3-months-for-0,99€-premium-user and that problem is already too anoying for me, can't imagine ever paying 10 bucks a month. first all my downloaded songs are gone (why? F U, that's why) 

then some spotify helpdesk genius says: "try logging out and in again" he could at least mention to not set your spotify to offline mode, because i can't login anymore.

i know the only solution is to uninstall app.

did i foget something?

no, uninstall app, that is all.

rather listen to nothing.

Re: can't log in because it says i'm offline

13anddy14
Casual Listener

Same problem here and as I do not have WiFi currently no music. Unacceptable performance.

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