can’t log in

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can’t log in

savannahrdns
Newbie

suddenly my account was signed out, and i cant log in because it says “login failed, you can only use spotify abroad for 14 days” when im not even abroad. what should i do?

2 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @savannahrdns,

 

You can update your account's country setting by following the steps listed here.

 

Let me know how it goes.

MaximRock Star 24
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asciiM0
Roadie

I'm not sure what causes your issue but I would try changing the way you connect to the internet - switch to wifi if you're now online with your mobile connection and vice versa.

Or: Maybe the use of a proxy or VPN may cause your problem... do you have one of those configured?

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