can’t login to my artists page for two days

Reply

can’t login to my artists page for two days

jjbd
Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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3 Replies

Luan
Rock Star 14
Rock Star 14

Hey, @jjbd 
Welcome to Spotify Community and thanks for reaching out here!

I know that doesn't sound good, but the issue is occurring, I suppose, in the Spotify database. So, I suggest that you wait a few hours before try again.

In addition, you can be in touch with the Customer Support team for Artists to get more information about it.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanRock Star 14
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Shierro
Music Fan

Same here...more people facing this issue for days now.
Guess it is an issue at the side of Spotify, which needs to be fixed.

Luan
Rock Star 14
Rock Star 14

Hey, @Shierro 

Probably, Spotify is already working on a solution for that. But if you want, you can contact the Customer Support any time to get help with anything. 

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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