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can't login

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can't login

Casual Listener

my spotify app has signed out on both my mac and iphone, and wont allow me to log back in: telling me that my password or username is wrong, despite the fact they are not. I know this as i can still long into the spotify website with those details

Please Help!!!

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Re: can't login

Community Legend

Hey there @help39, thanks for being a part of the Spotify Community!

 

Solutions and troubleshooting for problems logging in can be accessed here

 

Let us know how you get on!

 

Please mark as 'solved' if this reply answered your query, so others will be able to see the solution. Thank you!

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Re: can't login

Casual Listener
this did not work 😞
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Re: can't login

Music Fan

Hey I had the same problem. Issue is they changed the log in from our email address to just the login name so drop the email address domain at the end of your log in and you should be able to get back on! It worked for me 🙂

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