can’t register

[blabla04]

Plan

Premium

Country

Poland

Device

(iPhone 7/PC)

Operating System

(iOS 12, Windows 7)

My Question or Issue

Hi, just wanted to add my child to PremiumPlan, sent him an invite,  but can’t register his account. All needed info (names, dob, email) is provided but I still see a „spinning circle”. Tried on my mobile device and PC. The same. 

[Billy-J]

Hey @blabla04, and welcome to the community.

Hope you're doing great! 

Could you try this using a different browser or incognito mode? If that doesn't help, try using a different internet connection.

If you're still having issues, please send me a screenshot of the error messages being shown so I can take a look on my end.

Thanks 🙂