can't see the left menu bar

[user-removed]

Hi, I can't see the left menu bar (web browser) and therefore can't retrieve my receipts. Who knows how to get there?

[Billy-J · Accepted solution]

Hey @user-removed, and welcome to the community.

Hope you're doing great!

Could you make sure you followed these steps: 

1. Log in to your account page. 
2. Click Receipts in the menu on the left.
3. Click VIEW next to a transaction to see more details. 

If that didn't help, could you try using another browser or incognito mode? If you're still having trouble, could you send me a screenshot of an error message being shown? Please hide sensitive info when posting to the community.

Keep me in the loop 🙂

[user-removed]

Hey @billy-j, it worked with another browser 🙂 🙂 thanks!

[Billy-J · Accepted solution]

@user-removed,

You're welcome, I'm happy I was able to help out. If you need help with anything else, you can always reach back out and start up a new thread and the community will happy to help.

If this reply helped you out, make sure to mark it as the solution. This way, other users who might be facing this issue can come into this thread and see the solution too 🙂

Have a nice day!