Spotify Community

RavenTheDead · 2012-04-02

hi i want to cancel my subscription i done what it said and it not cancelling it for me i used my facebook password to log in any help pl2

Grayson · 2012-04-03

Hey Raven!

If you are having issues cancelling your Spotify Account, submit a Support Form.

Cheers! -Grayson

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Remember here in the community we can't assist with most account-related issues. Submit a support form and awesome support agents will assist ASAP: http://spoti.fi/pjlOST

Sam · 2012-04-03

RavenTheDead - As Grayson mentioned, if you're having trouble, the Contact Form is the best way to get in contact with our payments team.

As well as this, please try logging out of Facebook, then trying to cancel. Others have also said that going through a different internet browser often sorts it.

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RavenTheDead · 2012-04-13

ok replying back to these 2 ideas i try them both thanks for the replies back

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