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You will need to drop the payments team a message using the online contact form and someone will be able to look into this for you.
Peter
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The subscription is not in my name it's in my sisters but it's using my debit card every month how do I cancal it
Sounds like you need to collaborate with your sister on this, and do so before you contact your bank if you use a large chain bank so that the bank does not take the liberty of charging your sister with some kind of fraud, which I am certain is not your intent. Your sister will probably have to log in and remove the credit card from the account. Even after she does this keep an eye on your statement though, I recently discovered that a card I have removed from my account was charged anyway.
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