cancel old subscription but dont know password

[jackielane]

I'm trying to cancel old account because they r still charging me 9.99 a month for it n want to keep my new one don't know old password but I know my old email address

[Ox1]

Hello @jackielane!
I've moved your thread to the right section. Please contact Spotify support using their Facebook, Twitter or contact form.
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Have a great day!