cancel subscription

[wikitech]

if I cancel my subscription, does it cancel now or at the end of the period? I got 3-month membership and do not want to forget to cancel three months later

[jeanne1]

I need to downgrade my subscription from two family members to just me abd I can't figure out how to cx subscription and restart.

[jeanne1]

will someone PLEASE tell me how to cx or downgrade my subscription. I have been trying for two weeks and can only add members on the family plan, not subtract.  PLEASE let me know how to cx if I need to.

[jhoem4]

How do you cancel premium?

[jeanne1]

Just did it.... Look at contact... They have firm to email to them in Sweden and they immediately replied.. Finally got it done



Appendix Cancer Awareness

[JM0459]

How did you cancel you subscription, because it will not let me & I have tried everything.

[jeanne1]

Email contact@Spotify.com

Appendix Cancer Awareness

[osornios]

@wikitech

Once you cancel, you will still be premium until the remaining days of your subscription are used up.

[osornios]

@jeanne1

All you need to do is go to your family plan page and click Switch to Premium and confirm the changes:

https://www.spotify.com/account/familyplan/

[osornios]

@jhoem4 @JM0459

Depends if you pay through itunes or directly to Spotify.

To cancel and delete your payment info, do the following:

1. Go to your Subscription and payment overview --> http://spotify.com/account/subscription/

2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.

3. Check the box to 'Remove', and click 'Change' button,

Note: If you have your Premium active you won't be able to remove your payment info. That's why it's important to cancel before clicking UPDATE DETAILS.

If you're paying through itunes, you need to check your itunes subscriptions for Auto Renewals and turn it off for Spotify.

Here are Apple's instructions on how to do it:

https://support.apple.com/en-us/HT202039