Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

canceled subscription but im still getting billed

Solved!

canceled subscription but im still getting billed

And last time I.posted this I was told by a moderator I would get contacted and nothing happened"!! I am soooo unhappy with spotify!
Reply

Accepted Solutions
Marked as solution

We sent you an email on this a few hours ago, did it not get through to you? Double-check your junk/spam filters in case it ended up there instead.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

View solution in original post

3 Replies
Marked as solution

We sent you an email on this a few hours ago, did it not get through to you? Double-check your junk/spam filters in case it ended up there instead.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

No I didn't receive anything

Ok, I've made sure the message gets resent (it's good news, don't worry)

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

Suggested posts